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Sandy Sansing Mazda

Pensacola, FL

4.6
742 Reviews

6105 Pensacola Blvd

Pensacola, FL

32505

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Showing 742 reviews

December 05, 2024

Sandy Sansing Mazda in Pensacola is the best! I recently had service done on my CX-70 and as usual, I received the best customer service and the best service on my car. Annie in the service dep More

by deb_strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Nguyen , Kelley Manning
September 29, 2024

They are very courteous and professional ,expedient in service and do great work ; a top notch service department More

by Aaron Speed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Kelley Manning
Sep 30, 2024 -

Sandy Sansing Mazda responded

Hi Aaron, Thank you so much for your kind words and support!

August 20, 2024

Just terrible customer service and everything that you expect when it comes to an untrustworthy car dealer. Contacted the dealership about a vehicle on their website, their sales team reached out multiple More

by danjacobs
Recommend Dealer
No
Employees Worked With
Chance, Jerry
Aug 23, 2024 -

Sandy Sansing Mazda responded

We regret you had a bad experience purchasing a vehicle at the dealership. We understand you spoke with dealership personnel regarding the issues. If there is anything further, we can do for you, please contact us at any time.

August 15, 2024

My salesman Alex Floyd was very kind and extremely professional. Alex made the buying process very easy and enjoyable. I would highly recommend Alex and Sandy Sansing Mazda to everyone. More

by Mmwilliamson66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Floyd , Demarus Horne
Aug 23, 2024 -

Sandy Sansing Mazda responded

Thank you for the 5 -star review!

August 04, 2024

We had problems with a vehicle we bought the week before. Brought our concerns to Mr. Sansings assistant and they made everything right. We went back a month later and bought another car. We went back to Ale More

by Flowersfish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Floyd. , Tres Barger
Aug 23, 2024 -

Sandy Sansing Mazda responded

Thank you so much for your 5-star review! We want all our clients to have a comfortable and stress-free experience with us!

July 31, 2024

Mr. Alex Floyd was extremely helpful with the car buying process. The team at Sandy Sansing Mazda were very professional. 10/10 recommend! More

by Cici
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Floyd , Tres Barger
Aug 23, 2024 -

Sandy Sansing Mazda responded

Thank you for your 5-star review!

June 25, 2024

The whole process was enjoyable and the salesman was very explanatory in regard to deal details and the different options. More

by cheymr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hobbs
Jun 26, 2024 -

Sandy Sansing Mazda responded

Thank you for your positive feedback! We are glad that the process was enjoyable for you!

June 15, 2024

I bought a new cx90 PHEV and worked with Brody. He is a new salesman and did a 10/10 job. Seemed very honest and not playing games. If he didn’t know an answer, he found out! More

by Smsexton25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brody
Jun 18, 2024 -

Sandy Sansing Mazda responded

Thank you for your feedback and 5-star rating!

April 24, 2024

Service dept horrendous! Unacceptable! Car there a month not necessary! Kept get'n the runaround. More

by Maireen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
"Tony" in Service helped
Apr 25, 2024 -

Sandy Sansing Mazda responded

You brought your CX-5 in on 3/20/24 and picked it up on 4/20/24. During the time your vehicle was here, we completed many repairs. After inspecting your vehicle, we found that your vehicle needed a new battery and a new engine and that your rear differential along with both CV axles needed to be replaced. It takes time for the parts to be ordered, come in, and then for the technician to perform these repairs. If you have other concerns, we encourage you to reach out to your service advisor or our customer service department.

March 23, 2024

Shane was very helpful and made everything easy. Everything was ready when we were told it would be. More

by smitty
Recommend Dealer
Yes
Employees Worked With
Shane Miller
Mar 29, 2024 -

Sandy Sansing Mazda responded

Thank you for your 5-star review!

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