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Sandy Sansing Chrysler Dodge Jeep Ram

Milton, FL

4.1
269 Reviews

6348 Hwy 90 West

Milton, FL

32570

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Showing 269 reviews

July 28, 2025

The repairs should have been covered by the extended warranty but were not. Why did I buy the warranty? More

by Woodman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 12, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We understand your frustration regarding the warranty coverage. Extended warranties come with specific terms and exclusions, so we encourage you to review your contract details carefully. If you have any questions or concerns about your coverage, please don’t hesitate to contact us. If the plan isn’t meeting your needs, it may be cancelable, and we’re happy to guide you through that process.

Aug 12, 2025 -

Woodman20 responded

Yes, I understand that there is the fine print to any contract. When I was sold this extended warranty I was told that it covered any factory installed system. The seatbelt is a factory system. Did you perform a check on this system since the vehicle was in a rear end collision? Possibly not. I wonder when this warranty would be used? If I can cancel this and get a refund then maybe that is what I need to do. If not then I have learned a lesson for the future to not trust any extended warranty that is offered by you or any dealer.

July 26, 2025

It is very easy to schedule oil changes and the service department are always very helpful. More

by Sandu3874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the service department
Aug 12, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We’re glad scheduling is easy and our service team continues to be helpful. We appreciate your support!

July 26, 2025

Nice enough service rep. But still had to argue about rental/loaner, they completed the job timely (they were cleaning up another dealerships problem) but still had to come b More

by Photobug1985.2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hank
Aug 12, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We sincerely regret that your visit did not meet your expectations. We take all feedback seriously and are committed to reviewing your comments with our team to improve our service and address any concerns. Your safety and satisfaction are very important to us.

July 24, 2025

Salesperson was very professional and courteous. Very disappointed with vehicle detail at time of pick up. Gas tank practically empty. Garbage in vehicle compartment. More

by susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond
Jul 24, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Susan. We’re glad to hear your salesperson provided professional and courteous service, but we sincerely apologize for the condition of the vehicle at delivery. That’s not the standard we hold ourselves to, and we’ll be sure to address this with our team. We appreciate you bringing it to our attention and would welcome the opportunity to make things right. Please feel free to reach out to us at customerservice@sandysansing.com

Jul 25, 2025 -

susan responded

I sent an email to the customer service address provided and it was returned as invalid Susan

July 24, 2025

Quick with wiring harness problems. Ty very much. Fixed issue in 3 days appreciate it. More

by nickjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jul 24, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're glad we could resolve the wiring harness issue quickly and get you back on the road. We appreciate your trust and hope to see you again if you need anything in the future! 🚗🔧👏

July 23, 2025

Have to say that it was a very good experience and that I will definitely be back More

by Randynsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 24, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

That’s awesome to hear! We’re thrilled you had a great experience and can’t wait to welcome you back. If you ever need anything, just give us a shout! 😊🚗

July 23, 2025

The Milton team has always been great in working with us over the past few years. Communication is always a big part for us and they have always kept us well informed and schedule in a timely manner! Even More

by racket98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicity, Bobby, Chris, Dalton...all service team!
Jul 24, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Sounds like the Milton team really knows how to keep things smooth and transparent — that kind of communication and efficiency makes all the difference! It’s awesome you’ve had such a positive experience with them over the years. What’s been your favorite part about working with the team?

July 20, 2025

Set an appt. for an oil change and tire rotation, went in and out with out any issues. Everything was very streamlined. See you all next time. More

by karen.dehaven7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Jul 24, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

That sounds like a super smooth visit! Quick and hassle-free is the way to go. Glad they made it easy for you. Ready for that next visit already?

July 19, 2025

Was excellent service they got me in and out also was very kind people I would use them for my service every time More

by jeremykbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N,a
Jul 24, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

That’s awesome to hear! Kindness and efficiency really make all the difference. Sounds like you’ve found your go-to spot for service! Anything else you’d want them to improve or just all good?

July 19, 2025

Good and friendly service, I only gave 4 star's because because it's my first trip there. The service department was friendly and helped get my maintenance package updated, I look forward to returning. More

by Craig Tski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicity, Dalton
Jul 24, 2025 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

That’s a great start! Friendly service always sets the tone right. Hopefully, your next visit turns that 4-star into a 5-star. Anything specific you’re hoping to see next time?

Jul 24, 2025 -

Craig Tski responded

Realistically, just keep doing what you're doing, and it will become a 5.

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