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Sandy Sansing Chrysler Dodge Jeep Ram

Milton, FL

3.6
168 Reviews

6348 Hwy 90 West

Milton, FL

32570

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Showing 168 reviews

April 26, 2024

Kind service personnel promptly to responded to my repair needs and service was completed in the time I was told it would take. More

by swh0959
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 29, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for letting us know how we did! Have a great day!

April 07, 2024

Great service. Great dealership. Very happy with my experience. They took good care of me. More

by rbichan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 08, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review!

April 04, 2024

Their service department is the worst I’ve ever dealt with, there’s always a reason why they can’t repair your vehicle. There are short on staff they can’t get parts and they can’t make your vehicle prio More

by Gladiator repairs gone wrong
Recommend Dealer
No
Employees Worked With
Jeff, the service manager, Brian, as my representative handling the repairs.
Apr 16, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We are disappointed to hear that you have not had a positive experience with us. Unfortunately, during repairs there can be part constraints, meaning the manufacturer may not have the parts or may have them on backorder. We also have to follow the process of the manufacturer. For example, if there is a technical case open, the manufacturer has to advise our dealership how to proceed with repairs. These factors, plus many others can contribute to a longer repair time. We hope that you will continue to allow us to work on your vehicle and we appreciate your understanding regarding these concerns.

April 02, 2024

Love our new Wrangler, Dean was great to work with. We will definitely recommend you to our friends. More

by r54davis
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dean Moore
Apr 03, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback! Have a great day!

March 28, 2024

Very impersonal. I had to call them to check on special order parts. Acted like i was inconvience. More

by froggy21795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 29, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We appreciate your feedback and will use it to improve our service in the future.

January 31, 2024

Very nice staff and quick to get my oil change done with a tire rotation. I dropped my vehicle off and next thing they called me and it's done. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 01, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi David, thank you for highlighting our staff's customer service and our efficiency with your vehicle! We appreciate your business and hope to assist you again in the future.

December 28, 2023

Joe is an awesome salesman! !! He worked my deal on my trade ins and got the truck I wanted from another Sandy dealership brought to Sandy Milton for me. The whole group of fol More

by suejq73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 29, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi Sue! Thank you so much for your 5-star review! We are delighted to hear that our staff has made your experience so easy and stress free! We appreciate your business and look forward to any of your future sales and or service needs!

December 18, 2023

Very friendly service department. Got to it when they said they would. Will go back again. More

by purplepatti55dogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady
Dec 18, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much for letting us know about your positive experience with us! We're so happy we were able to help you out!

December 09, 2023

Sandy Sansing Jeep in Milton, Florida has a very good service department. Service is reasonably priced and done properly the first time a vehicle is brought in. I trust them with the Jeep. More

by kgard77346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 11, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your fantastic 5-star review! We're thrilled you enjoyed our service. Your support means a lot to us and we can't wait to serve you again.

December 09, 2023

Dishonest and corrupt Finance Dept. by Scott Wells!! Buyer Be Cautious!! Scott Wells in Finance Dept. lies, and is dis-honest and is corrupt, and slips in expensive items in your cont More

by Great Buying Experience!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Wells in Finance
Dec 11, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi Mrs. Brown, thank you for highlighting some of our staff who helped make this such a great experience! We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

Jan 06, 2024 -

Great Buying Experience! responded

January 5, 2024 At first, everything seemed okay, until about 2 weeks later, after I bought this jeep, that I found out only through my honest bank, what this dealership had done to me!! My Bank notified me, that Scott Wells had added two expensive extra items, about 825 dollars,or so, without my permission, a dent protection item and an etch security item!! I did not ask for these items and I do not need these items! I quickly notified Scott Wells, and he lied to me, and to others, saying that I asked for these items!! Finally, I did get from this dealership, a Cancellation Form, emailed to me, which I signed very quickly, and handed in to this dealership, and they need to cut a check to my bank, and to cancel these 2 items! My husband went with me, as a Witness, when I brought in the cancel form, and we handed this form in person, to Scott Wells, Finance Dept! This dealership needs to go over contract and go over every inch of it, and do not slip in extra items,without the customers' permission, for their hefty commission!! Is the Commission more important, the lies, the dishonesty, than the trusting Customer!! So, the honest, trusting customer, does not get horrible surprises later on!! At first, We thought every thing was great, but later on, about 2 weeks later we find out, only through my Bank, about these dealership lies and about these two extra items added on, please do not lie and please do not treat the customer poorly, after the big sale!! Again, I never asked for these two items, and I did fill out and hand in the Cancel form, in person, to Scott Wells, Finance, at this Milton, Florida Dealership!! I went to this Dealership, as a kind Christian Woman, US Navy Veteran, expecting Honesty, and got lies and corruption!! I feel that I spoke up and got protection from my Bank, and I want to tell others to be very careful about this dealership! We live in a small community, Milton, Florida, and we will tell every one about this horrible and corrupt and negative experience!! Please cancel those two items and please cut the check to my Bank, I did not ask for these items, I told Scott Wells from the beginning that did not want any extra items added on, for I wanted to stay within my financial budget!! Worst buying experience in my Life!! Stop Lying and do the right thing to your valuable, trusting customers!! Eileen and Bill US Navy Veteran Milton, Florida January 5, 2024