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Sandy Sansing Chrysler Dodge Jeep Ram

Milton, FL

3.5
164 Reviews

6348 Hwy 90 West

Milton, FL

32570

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Showing 164 reviews

July 29, 2024

Over charging oil for my vehicle when I only use 4. 5 qts. And you charge for 5. Rip-off! More

by Bkrazykajun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felicity
Jul 29, 2024 -

Bkrazykajun responded

Better customer service from service department…

Aug 26, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We regret you had a bad experience having your vehicle serviced at the dealership. We understand you spoke with dealership personnel regarding the issues. If there is anything further we can do for you, please contact us at any time.

July 11, 2024

everyone was very nice helpful and friendly. the environment was clean and welcoming. service took a while but thats how it is everywhere. More

by halle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
girls at the service desk, i didnt catch their name but they were very nice
Jul 19, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback and 5-star rating! We are happy to hear that you had a positive experience with our service department.

June 20, 2024

Employees are friendly and efficient. I am not accustomed to taking a vehicle to the garage as my husband (deceased) made arrangements for auto care. The location in Milton is convenient More

by Juliamacrae1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All “young” and courteous
Jun 21, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback and high rating! We appreciate your business!

May 23, 2024

They kept my car for two months to do a recall fix and my battery died because they didn't disconnect it and they charged me $40 to take out my old battery and put in the new one that I brought to them. So I More

by Jazz234
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No thanks
May 28, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hello, we are sorry to hear that you are not pleased with the service you received. Feel free to reach out to our customer service department with more details about your experience, if we may be of further assistance.

May 07, 2024

Timely and good service, Great communications , while my truck was in shop . Will use again. More

by dalestab2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicity ,
May 07, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback! Have a great day!

May 03, 2024

Chris Glover, Scott Wells, Brian McCurdy are the most lying, dishonest and deceitful people I have ever worked with. Tried to resolve an issue and had to eventually get on the phone with Chris because th More

by jbooher477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris, Scott, Brian.
May 06, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Jerome, we are sorry to see that you did not have a positive experience with us. We understand that our general manager has reached out to set up a time to discuss your concerns in person.

May 10, 2024 -

jbooher477 responded

Your general manager has not reached out at all. I’ve been waiting to hear from him. You posted this on 06MAY2024. It is now 09MAY2024. Still no call, text, voicemail, email, from the general manager to make this right.

April 26, 2024

Kind service personnel promptly to responded to my repair needs and service was completed in the time I was told it would take. More

by swh0959
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 29, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for letting us know how we did! Have a great day!

April 07, 2024

Great service. Great dealership. Very happy with my experience. They took good care of me. More

by rbichan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 08, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review!

April 04, 2024

Their service department is the worst I’ve ever dealt with, there’s always a reason why they can’t repair your vehicle. There are short on staff they can’t get parts and they can’t make your vehicle prio More

by Gladiator repairs gone wrong
Recommend Dealer
No
Employees Worked With
Jeff, the service manager, Brian, as my representative handling the repairs.
Apr 16, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We are disappointed to hear that you have not had a positive experience with us. Unfortunately, during repairs there can be part constraints, meaning the manufacturer may not have the parts or may have them on backorder. We also have to follow the process of the manufacturer. For example, if there is a technical case open, the manufacturer has to advise our dealership how to proceed with repairs. These factors, plus many others can contribute to a longer repair time. We hope that you will continue to allow us to work on your vehicle and we appreciate your understanding regarding these concerns.

April 02, 2024

Love our new Wrangler, Dean was great to work with. We will definitely recommend you to our friends. More

by r54davis
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dean Moore
Apr 03, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback! Have a great day!

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