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Sandy Sansing Chrysler Dodge Jeep Ram

Milton, FL

3.6
168 Reviews

6348 Hwy 90 West

Milton, FL

32570

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Showing 168 reviews

August 28, 2024

The service department was very courteous and professional. Tyler was very polite and friendly. I was kept up to date on the progress and notified when it was complete. Would highly recommend. More

by Jcoi812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 29, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We are pleased to hear that you enjoyed your visit with us and your experience working with Tyler. We want all our clients to have a comfortable and stress-free experience with us!

August 19, 2024

Sales people were great! Service was the worst I've dealt with... not the people, just the work done and cost!!! Thanks for trying Chris. More

by j6waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Joe, Tony, Gunner
Aug 23, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you so much for your 3 star rating and kinds words. We appreciate you taking the time to leave us this review. Please let us know if there is anything we can do in the future to earn a 5 Star Rating.

August 16, 2024

Eight weeks to complete repairs is unacceptable. * It took a week for the mechanic to even look at my vehicle in order to see what the problem was. * He determined it needed a part, to be ordered. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam in service department.
Aug 23, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We regret you had a bad experience having your vehicle serviced at the dealership. We understand you spoke with dealership personnel regarding the issues. If there is anything further, we can do for you, please contact us at any time.

August 14, 2024

Service department is horrible. Took 10 months to get rim repair scheduled. Charged me 175 dollar diagnostic fee to tell me they wanted more time to diagnose the issue and wanted me More

by branburke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 23, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We appreciate the information and will forward it to management. We will also look into this matter and investigate how this could’ve occurred. If you have any more concerns we'd be glad to address it with you at the dealership.

July 29, 2024

Over charging oil for my vehicle when I only use 4. 5 qts. And you charge for 5. Rip-off! More

by Bkrazykajun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felicity
Jul 29, 2024 -

Bkrazykajun responded

Better customer service from service department…

Aug 26, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We regret you had a bad experience having your vehicle serviced at the dealership. We understand you spoke with dealership personnel regarding the issues. If there is anything further we can do for you, please contact us at any time.

July 11, 2024

everyone was very nice helpful and friendly. the environment was clean and welcoming. service took a while but thats how it is everywhere. More

by halle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
girls at the service desk, i didnt catch their name but they were very nice
Jul 19, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback and 5-star rating! We are happy to hear that you had a positive experience with our service department.

June 20, 2024

Employees are friendly and efficient. I am not accustomed to taking a vehicle to the garage as my husband (deceased) made arrangements for auto care. The location in Milton is convenient More

by Juliamacrae1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All “young” and courteous
Jun 21, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback and high rating! We appreciate your business!

May 23, 2024

They kept my car for two months to do a recall fix and my battery died because they didn't disconnect it and they charged me $40 to take out my old battery and put in the new one that I brought to them. So I More

by Jazz234
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No thanks
May 28, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hello, we are sorry to hear that you are not pleased with the service you received. Feel free to reach out to our customer service department with more details about your experience, if we may be of further assistance.

May 07, 2024

Timely and good service, Great communications , while my truck was in shop . Will use again. More

by dalestab2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicity ,
May 07, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback! Have a great day!

May 03, 2024

Chris Glover, Scott Wells, Brian McCurdy are the most lying, dishonest and deceitful people I have ever worked with. Tried to resolve an issue and had to eventually get on the phone with Chris because th More

by jbooher477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris, Scott, Brian.
May 06, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Jerome, we are sorry to see that you did not have a positive experience with us. We understand that our general manager has reached out to set up a time to discuss your concerns in person.

May 10, 2024 -

jbooher477 responded

Your general manager has not reached out at all. I’ve been waiting to hear from him. You posted this on 06MAY2024. It is now 09MAY2024. Still no call, text, voicemail, email, from the general manager to make this right.

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