Sandy Sansing Chrysler Dodge Jeep Ram

If 0 stars were possible. I purchased a BRAND NEW 2016 ram. Paid full price, purchased warranty and put down about $5000 cash. Less than 3 months after purchasing my truck, tra I purchased a BRAND NEW 2016 ram. Paid full price, purchased warranty and put down about $5000 cash. Less than 3 months after purchasing my truck, transmission fluid started leaking. According to the dealership, there is a hole in the plastic transmission pan right above the cross joints. I have completely babied this truck and have not taken off roaring, or done anything to cause the damage. Milton dodge informed me this was not covered by warranty. They didn't even offer to cover the labor fee but instead are charging me full price for the repair. If I have my truck repaired at another shop, (for probably half of the price) the manufacturers warranty will be voided. This is highway robbery. This dealership does not honor their product and instead, sells faulty vehicles and then profits for repairing them. Worst service I have ever experienced by far. I had to file an insurance claim and pay deductible to fix a truck with less than 1000 miles. Definitely wouldn't recommend them. At least at Milton Chevy, when warranty won't cover something on a brand new vehicle the dealership will do their best to correct the issue. Milton dodge is a joke, and this will eventually catch up to them. I have already contacted a small claims attorney. More

don't p-off the service mgmt. or they will keep your vehicle Your vehicle hostage for days before they complete the minor part replacement you authorize because they can't figure out the problem you brought it i Your vehicle hostage for days before they complete the minor part replacement you authorize because they can't figure out the problem you brought it in for. Jennifer was rude and lied. We have bought 5 (FIVE) NEW vehicles from this dealership over the years! Thankfully we have a trusted mechanic checking out my car issues and giving us an estimate based on true problems. Can't wait to compare to Milton Chrysler Jeep Dodge service department paperwork. Would give 0 stars or less if possible. More

xxxx of the earth This dealer was nice until sale then worse ever truck was new 2016 broke down in june now sept still have it and no answer when it will be fixed tried This dealer was nice until sale then worse ever truck was new 2016 broke down in june now sept still have it and no answer when it will be fixed tried to con us into trading it in and buy another same truck but loose on broken one with 3800 miles 10000 and to buy same 2016 for more plus 10000 from trade in xxxx More

Horrible "almost" oil change! 8:30 appointment for oil change. Went to breakfast and returned at 10:30. Truck had not been touched. Service writer said I'm next and "should have 8:30 appointment for oil change. Went to breakfast and returned at 10:30. Truck had not been touched. Service writer said I'm next and "should have you out of here by noon.". I asked what the 8:30 appointment was for. He said that the appointment was for the dealership use??? What a suckey dealership. By the way, I've spent 120+ thousand dollars on truck purchases in the last 5 years and could never make a deal with Milton Dodge. More

Horrible service dept I have brought 3 different cars and trucks to this dealer over the last few years. They always promise way more than they can deliver. They killed the I have brought 3 different cars and trucks to this dealer over the last few years. They always promise way more than they can deliver. They killed the battery on one car and instead of saying anything when I picked it up, they just pushed it out of the bay. Not even into a parking space.. As I write this I an sitting waiting for my car which should of been done an hour ago. When I asked when it would be done. I was told an hour. Which was what I was told 3 hours before. The list goes on and on. More

BUYER BEWARE!!!!!!!!!!!!!!!!!!!! This dealership is one of the worst. They are DISHONEST!!. They have no conscience and I would not recommend anyone go there to buy a used car or new This dealership is one of the worst. They are DISHONEST!!. They have no conscience and I would not recommend anyone go there to buy a used car or new for that matter. We bought a car that after taking it to a dealer here because the convertible top did not go down, they found the car had water damage and several other things that were wrong with it. The plugs had been taken out to drain water from the car. There was obvious water damage. When they called Milton Chrysler, they were told basically to pound sand and the person on the other end of the phone while covering the receiver said to another person "what do they expect when they buy a piece of sh**". Nice, very nice. These people should not be in business. I don't know how they can sleep at night. So, if you are thinking of buying a used car, DO NOT GO TO MILTON CHRYSLER, 6348 US-90, Milton, FL 32570. This company is the reason that people do not trust salesmen. More

Exceptional I want to thank my salesman Chris Beck for taking care of me throughout my entire purchasing my new truck. You are a blessing to customers and an hone I want to thank my salesman Chris Beck for taking care of me throughout my entire purchasing my new truck. You are a blessing to customers and an honest salesman and I really appreciate that. Request Chris Beck when you are looking to purchase a new vehicle. While everyone else told us No, Chris Beck told us to come on in and were going to make it happen. Best salesman award is graciously deserved for your attention to your customers and Exceptional Customer Service. More

Chris Beck an amazing salesman and true man of God We purchased a 2014 Dodge charger. Chris Beck was awesome, he walked us through the buying process and saved us thousands. Chris even took the time to We purchased a 2014 Dodge charger. Chris Beck was awesome, he walked us through the buying process and saved us thousands. Chris even took the time to pray over our new vehicle with us and continued to keep in touch with us after the sale. Come see Chris for your next vehicle. More

Services in the past have been lengthy here (over an hour for a basic oil change) but things have taken a much worse turn as of late. Took my Dodge 250 diesel for oil change and service with engine light on for a basic oil change) but things have taken a much worse turn as of late. Took my Dodge 250 diesel for oil change and service with engine light on. They reset and said bring back if it didn't fix. Brought back and they said they need two weeks to look at it. Hey - hire some xxxx help!!! More

Went to the dealership around 5:15pm on Saturday (they close at six) and talked to Steve about a 2010 Ram . Decided I would get the vehicle. I was trading in my Jeep which was paid off. It was late and close at six) and talked to Steve about a 2010 Ram . Decided I would get the vehicle. I was trading in my Jeep which was paid off. It was late and they were about to close. Talked to the General Sales manger and Steve who gave me a offer. which I accepted More importantly we shook hand's and had a verbal agreement between parties (Growing up, that still meant something). Not at this dealership. I was told come back at 8am on Monday and we could finish the transaction. I arrive at 8am (Posterd hours state open at 8am) sharp on Monday. As I am am giving Steve my loan information he tells me the truck just sold. Its 8:05, It was sold by Mr Grise ( I use misterloosely). I tell Mr Grise, I had a verbal and written agreement (not signed, thought the hand shake was good enough) he tells me the dealership does not have to honor a hand shake or their word. Steve did nothing to intervene or help. The General Sales Manger said he would give me a call back after talking to the owner that same day (never happened). It's clear the dealership does not act in good faith. They called the other buyer to tell him someone else was interested (no one goes at 7:15am on Monday) and he should come up and close the deal. If this dealership would be so deceitful to make a couple extra bucks no telling what other corners they will cut. If you would like a dealership that does not stand by there word this is the one for you. Otherwise, go to Pensacola or somewhere a little more honest. A Footnote, at no time was I told there were other parties coming up. I was told it would be here Monday Morning. Absolute the worst dealership. More