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Sandy Sansing Chevrolet

Pensacola, FL

3.5
312 Reviews

6200 Pensacola Blvd

Pensacola, FL

32505

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Showing 312 reviews

July 22, 2023

Salesman was great. Finance man not so much. He took a $ 25,000 car and made it a $35,000 car with a 8.9% interest rate. All the time telling me how much Sandy Sansing c More

by Chuckie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauren Boston
Jul 24, 2023 -

Sandy Sansing Chevrolet responded

Charles, the agreed upon final OTD purchase price between you and your salesperson was $26.635. The vehicle was financed for 72 months and with interest the total amount is $35,000 unless the vehicle is paid off sooner. If you are displeased with the dealership finance arrangements, you may refinance through any bank of your choosing. The vehicle had just arrived at the dealership at the time of purchase; therefore, the window tint had not yet been applied. An appointment has been scheduled to have the window tint done. If there is anything else we can do for you please reach out to us and let us know.

Jul 24, 2023 -

Chuckie responded

Charles R Middleton, charlesmiddleton02@yahoo.com We spent the day of Friday, July 20 at the dealership, waiting for the paperwork. No paperwork. All information and contract on a tablet with writing so small I could barely see it. When I first talked to the salesman, the MSRP on the car was $ 24,680.00. When I texted him for a OTD price, the price had gone up to over $ 26,000.00. Could this be BAIT AND SWITCH ? The window sticker stated that the deep tint had been installed at the manufacturer, but sure enough, the dealership had added an addendum to the window sticker stating they had installed the deep tint, added nitrogen to tires, and charged me for the dealer prep so they could clean it up to sell it to me. I didn't charge anything to clean my car that I traded in. Just don't understand all the fees and add ons on the contract. Document fee and filing fee---DOUBLE DIPPING. I know they are in business to make money, but do they have to make it all one one customer ?

Jul 27, 2023 -

Sandy Sansing Chevrolet responded

Charles, the agreed upon final OTD purchase price between you and your salesperson was $26.635. The vehicle was financed for 72 months and with interest the total amount is $35,000 unless the vehicle is paid off sooner. If you are displeased with the dealership finance arrangements, you may refinance through any bank of your choosing. The vehicle had just arrived at the dealership at the time of purchase; therefore, the window tint had not yet been applied. An appointment has been scheduled to have the window tint done. If there is anything else we can do for you please reach out to us and let us know.

July 16, 2023

This is hands down THE WORST dealership I have ever encountered because of their lack of customer service and because they rip people off from out of state. First of all shame on me for not test drivin More

by kimstidbits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Conley
Aug 15, 2023 -

Sandy Sansing Chevrolet responded

We appreciate the information and will forward it to management. We will also look into this matter and investigate how this could’ve occurred. If you have any more concerns we'd be glad to address it with you through the dealership at 850-476-2480.

July 08, 2023

Jillian was awesome! She was very patient with us and helped find the right truck for us. If you want a new car, go see her!! More

by Lquinby99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian McCoy
Jul 10, 2023 -

Sandy Sansing Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your visit with us. Your satisfaction is our top priority. Thank you for your positive review and we hope to be of service to you in the future.

June 24, 2023

If give it one star if I could. These people prey on women and sells used junk cars without a sales paperwork, no spare tire, both front tires are 2 different sizes, broken U Joint, More

by Terry Booher
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Roger-Salesman
Jul 10, 2023 -

Sandy Sansing Chevrolet responded

Hello, we appreciate you shopping with us and regret you had a bad experience after your purchase. We understand you spoke with dealership personnel regarding these issues, which then some were resolved. We thank you for your business and hope you have a great day.

June 24, 2023

Mike Sullivan and Roger lie between their teeth. Selling me a bad used car and they Fn know it too! Shame on these 2! Oh and they didn't disclose that my 2017 Chevy Malibu had been in 2 wrecks, only More

by Terry Booher
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Roger and Mike Sullivan , Lauren Boston
Jul 10, 2023 -

Sandy Sansing Chevrolet responded

Hello, we appreciate you shopping with us and regret you had a bad experience after your purchase. We understand you spoke with dealership personnel regarding these issues, which then some were resolved. We thank you for your business and hope you have a great day.

Jul 12, 2023 -

Terry Booher responded

Yeah, y'all sold me a xxx Chevy Malibu. Both front tires were bald, 2 different sizes, front axel was broken and y'all did nothing to try and fix the problem. Even Allen Turner said they would not have put it on the lot unless those were fixed. This is a xxxx poor business if you ask me. I will write a letter to Mr. sandy sansing myself and send it to his personal address. It has costed me over 1200 bucks to get it fixed out of my own pocket. I will never recommend anyone to y'all again! Also, the vehicle has been in 2 wrecks and not just one. That's a lawsuit in it's self! If anybody reads this, take your business somewhere else!! Terry Booher

May 02, 2023

Very nice, my son enjoyed all the cookies and soda he could while we worked out details. More

by Crissy1382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
April 02, 2023

Hands down the most unprofessional experience I have ever encountered in used car sales in my life. Aaron Babb, Sales Consultant for Sandy Sansing flat out lied to my wife and I that a vehicle was on the lo More

by TheSandels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Babb
March 19, 2023

I’m from Illinois and used the same car sales man for the last 9 years, since then, I’ve moved to Pensacola. I contacted Sandy Sansing about an 2020 ford edge. I was looking for a bigger vehicle for myself & More

by Collin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramirez
March 18, 2023

I bought a car, signed with a bank, later it appeared that another bank had my contract, I paid for maintenance for 2 years and in my first oil change they charged me for the service, they smile at you b More

by andresdoime
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario , Lauren Boston
Mar 22, 2023 -

Sandy Sansing Chevrolet responded

Hi there, we regret to hear that you are displeased with your recent visit with us. We appreciate you coming in and meeting with management regarding your concerns.

January 20, 2023

Gustavo (Gus) is the man! Gus was responsive and always willing to help as much as he could, going to bat for us along the way, even when we were being stubborn on the pricing More

by Tony J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramirez
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