
Sandy Sansing Chevrolet
Pensacola, FL
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The car looks just like new it took some time but I’m very satisfied.The GM Joe went above and beyond to help me and made me a life customer of BMW very satisfied.The GM Joe went above and beyond to help me and made me a life customer of BMW More
Thieves that do not cover the warranties they sell in addition to vehicles. They say one thing but the warranty fine print says another. Avoid these snakes. addition to vehicles. They say one thing but the warranty fine print says another. Avoid these snakes. More
Service was prompt but no details on what was found during the 25 point inspection. Usually there’s something regarding tire wear or brake wear. during the 25 point inspection. Usually there’s something regarding tire wear or brake wear. More
Through the years, we have been a loyal customer of Sandy Sansing Chevrolet. I bought my first Warner Brother Edition Venture Van when I had my first baby to my Spark for my 5th child first car. They have be Sansing Chevrolet. I bought my first Warner Brother Edition Venture Van when I had my first baby to my Spark for my 5th child first car. They have been helpful, professional, and treat us with respect and value. However, a lot have changed 2 days ago I needed a car for my son moving out of state. I went to their used car department and is very disappointed on how their finance officer acted! I didn’t get his name, but he spoke in a very offending manner! I do not care how much money he have! He should not treat anyone like he is above them! He is in “Sales/ Customer Service” for God sake! He should be acting with empathy, courtesy , and professionalism no matter who he is speaking to and not as a jerk as he was! In fairness, the sales gentleman and his manager were kind and try to accommodate but they can’t do anything if their finance officer left to go home for the day! One bad apples affect the enter basket of apples! They lost a sale. I got a used car with a better mileage, a much better interest rate, and car my son likes and appreciates from another dealer! More
Excellent customer service, Quick yet accurate service and discussed any questions or issues. I am very pleased with my experience and will continue to return and recommend to others and discussed any questions or issues. I am very pleased with my experience and will continue to return and recommend to others More
June 9, 2020, I saw a add on Craigslist for a Dodge 2012 for $7500 the price and the picture look good and the miles so I phone the add telephone. Jason Whistle answer the call, said car was still in stock for $7500 the price and the picture look good and the miles so I phone the add telephone. Jason Whistle answer the call, said car was still in stock and he would get it prepped so I could test drive it The car looked find from the picture so I test drove it , I told him I want to buy the car, he ask to run a credit and I said no, cash only. At my age 75 credit is not an option, I have been saving for a very long time and looking for 4 months , I did not try to talk him down because I considered this to be a fair price. It was not necessary to run my credit check because I was paying cash. When he finished working up the deal, he said let me turn this into the office, he came back and there is another charge of $750 and ask him for what, Sandy Sansing requires it, I said I don't want to pay this, he it is required, 2 day after this I was on You tube, and this guy Kevin Hunter, talks about this extra charge, this is NOT A LAW REQURED, the dealers do this to increase there profits, another guy on You Tube in the car business for 50 years said the same thing about this , Right not the Better Business Bureau is on this case and it looks I am going to have to take this to Court , $750 is a lot of money for me to give away and me on Social Security, I got 2 pieces of evidence and probably one or two more that will go in my favor at the court and may ruin the dealerships business , For review ZERO could not be low enough More
Awesome service! The marketing team is amazing. Would definitely recommend. Jon, Donnie, and Sean are great. Very friendly and personal service, and very responsive with follow up. definitely recommend. Jon, Donnie, and Sean are great. Very friendly and personal service, and very responsive with follow up. More
Price Gouging I took my Hyundai Sonata in to have a dent fixed, which was a insurance claim, and also wanted an estimate on getting some scratches/paint done on the I took my Hyundai Sonata in to have a dent fixed, which was a insurance claim, and also wanted an estimate on getting some scratches/paint done on the hood, which I was going to pay for our of pocket. At first Rochelle said it would be no more than $600, then she called the next day saying her boss said it would now be $800 because it was a three layer paint job and they had to specially blend the paint! Really, my car is red, not a difficult color to blend. My son dec!knee the hood work, but to go ahead with the insurance claim. He and I discussed our options, and even though Sandy Sansing was $200 more than other estimates we had received from other body shops, out of convenience, we decided to let them do the work. He called back, let them know how disappointed he was with the new estimate, but go ahead and do the work. Sandy Sansing personnel called us back and refused to do any work on the car, as they were worried about my son's mental state! Will never recommend Sandy Sansing body shop, as they are rude, insulting and unprofessional!!! More