Sandy Sansing Chevrolet

Great place to buy a used car My husband and I found a car on Truecar.com and went to Sandi Sansing to look at it. Our salesman The Henderson was able to negotiate a lower price My husband and I found a car on Truecar.com and went to Sandi Sansing to look at it. Our salesman The Henderson was able to negotiate a lower price so we could purchase the car right away. The was very professional and courteous and we would DEFINITELY go back to him to assist us in purchasing another vehicle. Thanks again Thed. More

BAD SERVICE BAD EVERYTHING When we went to sandy Sansing chevy superstore. The place was packed which is understandable to have to wait. We were supposed to meet with Mr. Nudo When we went to sandy Sansing chevy superstore. The place was packed which is understandable to have to wait. We were supposed to meet with Mr. Nudo which was a pretty busy guy. He helped a couple before us to get a car same day. Right after that he went to our table where my husband and I were sitting and told us he will be with us in a minute few minutes later he said he can't tend to us because he's very busy so he passed us along to this young gentle man I forgot his name I explained to this guy what are situation was we had an identity theft on our report that why it's low but willing to trade a car in or put money down. He went ahead and got my info and brought it to the finance department I guess,then Mr. Nudo came back in asking my husband to text him my husband's pay stub and call him on Monday because we won't hear anything from the bank because it's Saturday and sent us home mind you we drove for an hr and these people did not even try what so ever they pulled our credit score which was already know low due to the identity theft and that was it no banks was ever contacted nothing. At that point we went to Lee Nissan in fort Walton where I got our car a month ago and purchase another one a BRAND NEW 2016 Nissan Sentra car on a Saturday same day I went to sandy sansing chevrolet which told us that loan places are unavailable on Saturday after the fact that few people ahead of us was able to get a car.. We were not given the proper attention and help that we were promise over the phone when we had called. Everyone was busy watching the game. I guess our business is not as valued as others. I will not recommend sandy sansing chevrolet superstore to anyone since they pick and choose who they want to help. More

SUPERIOR SALESMANSHIP! It was Labor Day and I was dreading the car buying experience. When we arrived at Sandy Sansing Chevrolet, we were quickly ushered out of the heat int It was Labor Day and I was dreading the car buying experience. When we arrived at Sandy Sansing Chevrolet, we were quickly ushered out of the heat into the AC, offered pizza and drinks (which my kids took advantage of) and introduced to Lonnie Smith. Lonnie listened to our concerns, which consisted of needing a vehicle that could accommodate our long-legged brood, a tight budget, and a vehicle with under 50K miles. The first vehicle I was allowed to drive home to Navarre because the seat felt a little awkward. When I returned it the next day and explained to Lonnie that it wouldn't work, he said not to worry because he had something else in mind. He took me out to the lot where he had pulled forward a 2012 Buick Enclave. Man, this car had room! And all the bells and whistles! More than I thought I could afford, BUT Lonnie found a way to stay within our budget and still maximize our return. He LISTENED! Which made this such a wonderful experience! This vehicle I was also allowed to take home so I could see if everyone fit in it. All Lonnie needed to know was yes or no. If it was no, he was going to drive out to Navarre when he got off work to retrieve the vehicle and return our trade in. Fortunately, everyone fit and loved the car! I love driving this car! And I love the excellent service I received before, during and after the sale. Thanks Lonnie! More

Amazing!!! We brought a Tahoe ltz to trade. We were there 3 hours and everything was so easy. And hasslefree. John was our saleman and he was amazing! Thanks for We brought a Tahoe ltz to trade. We were there 3 hours and everything was so easy. And hasslefree. John was our saleman and he was amazing! Thanks for a great expirience! More

Service appt made, told at dealership it has to wait We made an online appointment for service for my wife's car on Saturday. It was accepted and we received a confirmation number. Drove an hour from DeF We made an online appointment for service for my wife's car on Saturday. It was accepted and we received a confirmation number. Drove an hour from DeFuniak Springs, only to be told that all they do on Saturdays is oil changes. This should be advertised as such on their website. He didn't know anything of our appointment made through the website. He told us we could leave it until Monday, but that wasn't an option as we drove one car over, and she needed it for work. We ended up giving our business to Firestone in Pensacola so it wasn't a total waste. If you don't use the online tool for service appointments, don't offer it. And please advertise that you only do oil changes on Saturdays. Will go elsewhere in the future. More

Jo Reese is the best! Just traded my 2014 Silverado in for a 2016 Midnight Edition Silverado and the process was SO easy. My salesperson, Jo Reese, was amazing as always. S Just traded my 2014 Silverado in for a 2016 Midnight Edition Silverado and the process was SO easy. My salesperson, Jo Reese, was amazing as always. She has sold me my last two trucks and also helped my parents with their last purchase. Jo goes above and beyond and answered all 7 million of my questions. I couldn't be happier and send everyone I know her way. Also, thanks to General Manager Dave Dilauro for helping get the deal done. You guys are the best! More

Worst ever If there was an option to give a no star, I would!!! This place is a JOKE! I came in to buy a used car (money in hand) and the sales man, Abby, was pa If there was an option to give a no star, I would!!! This place is a JOKE! I came in to buy a used car (money in hand) and the sales man, Abby, was pathetic. The whole time I was looking at the car that I was gonna buy, Abby kept telling me that I needed to hurry up and he had kids to feed. He told me once I turned off the engine that someone was gonna come take it and I better hurry up! He told me he had other cars to sell to other people! If I am gonna spend thousands of dollars on a car, I am gonna look the car over very well! Abby told me that I was making him lose money and that I needed to hurry up and make a decision. And that is not even the worst part. Before I could even look at the car (not drive it, just look at it) I had to let him see my drivers license and let me put all my info in the computer. I drove over 3 hours to get to Sandy Sansing to buy that car! After making me an offer, I stepped out to make a phone call, and Abby would not even let me talk in private!!!!! Everywhere I went, he followed!! After him YELLING at me that I was wasting his time and that I was gonna have to feed his kids, I left!!!!!!!!!!!! I get all the way home (over 3 hours away) and realized that Abby DID NOT GIVE ME MY DRIVERS LICENSES BACK!!! I called first thing Monday morning and was told that my drivers licenses was overnighted on Saturday after I left. (Which was a lie) It is Wednesday and I still do not have them! Also on the following Monday, a lady called and asked about my experience so I told her everything I typed above. She told me her boss would be in contact with me within 30-45 mins! Well I waited all day and even called back the next day and I still have not received a phone call from her! Please do not waste your time! I will say, the only good thing that happened was the sales manager Casey!!! He was great! But after everything that happened, it just could not fix the wound. Casey came running out the building when we were leaving and tried to talk to us, but Abby was right behind him, and I was so mad I just could not tell him everything that just happened. My grandfather was with me and he has been buying cars since 1958 and he said he was NEVER been to a dealership where he treated that badly! More

Thank you Chris Fowler! Let me first start off by saying how much I hate buying a car. I always feel pressured and it annoys me. But Chris Fowler did an excellent job at ma Let me first start off by saying how much I hate buying a car. I always feel pressured and it annoys me. But Chris Fowler did an excellent job at making this car buying experience so much better! He researched safety ratings (pretty important to us since the car is for our almost 16 year old) and looked at a bunch of different cars and models. He drove us around to the other Sansing dealerships to show us other cars. It was Memorial weekend and he even got us hamburgers at the cookout! LOL It was much needed for a teenager who constantly eats and whose blood sugar was falling. But really the topper to me was while we were talking to the finance dept. Chris ran a race with the boys (and they are pretty fast- they still lost LOL). He then had them in the office and continued to talk to each one of them and kept them completely engaged. He didn’t move on to try to find another customer, he made sure the kids were occupied. Pretty impressive and important to parents (especially mom). I will need a car probably in the next couple of years and it will be Chris we go back to! Thank you Chris! More

Great service I have just purchase my second car from Mario Bultron at sandy Sansing Chevrolet and he made it painless. l called him Friday afternoon told him wha I have just purchase my second car from Mario Bultron at sandy Sansing Chevrolet and he made it painless. l called him Friday afternoon told him what l was looking for, Saturday at 1 pm l was on my way to take possession of my 2016 Malibu. All this was done with trading in my 2014 Sonic. Great car buying experience, no messing around for hours. More

Thanks Bobby Hooper! I live in the New Orleans area and purchased a used 2014 Dodge Dart from the dealership for my son. Having to do pricing over the phone instead of in I live in the New Orleans area and purchased a used 2014 Dodge Dart from the dealership for my son. Having to do pricing over the phone instead of in person was a bit more challenging, but after we agreed on a price my salesman (Bobby Hooper) went the extra mile to complete the deal and went way out of his way to help get the car to me. On his own time, he met me in Mississippi with the car saving me over 3 hours of travel time! Thanks again Bobby for going the extra mile and helping me get this car for my son! Great job!! More