Sandy Sansing Chevrolet

Sandy sanding of Pensacola has delayed writing me a check twice now in the last year. I give them a 0 in following up sales twice now in the last year. I give them a 0 in following up sales More

Dangerous service department I had my 2014 Silverado in for routine service, oil change, tire rotation, on 23 Sept. I was called by the service department and told the rear brake I had my 2014 Silverado in for routine service, oil change, tire rotation, on 23 Sept. I was called by the service department and told the rear brake pads were nearing their end. I declined the service because I knew I could do this myself (and replace the rotors) for far less than they were charging just for pads. I picked up the truck and in the next few days bought new pads and rotors. Here’s the danger I found. Whoever replaced the wheels on the passenger side DID NOT TIGHTEN 2 of the lug nuts. I literally was able to remove them with my fingers. I placed a call to the service manager to discuss this dangerous condition. I never heard back from anyone. Do not trust this dealership with your vehicle. More

Team work Great team work from the dealership from Charlie's upfront to finance...third vehicle here with more to come... Thanks guys and keep Pete's legacy Great team work from the dealership from Charlie's upfront to finance...third vehicle here with more to come... Thanks guys and keep Pete's legacy alive More

Very bad Took my car in for the second time with transmition . I told them that it is slipping sometimes and when I back and go to drive sometimes it doesnt wa Took my car in for the second time with transmition . I told them that it is slipping sometimes and when I back and go to drive sometimes it doesnt want to go into drive it slips and also the dash lights are going dim just going down the road told them they will have to drive it because it doesn't do it all the time. First time changed the transmition fluid said chevrolet came up with a new transmition fluid and it was supposed to be good.ok second trip they said they didn't find anything but they didn't drive it enough to know. Also my car was so dirty . When the girl brought it up to me I told her wow it sure is dirty. She said yea it is pretty dirty and they sent me on my way. They didn't do anything but dirty my car up. Sandy Sansing used to be a good place to buy a car but my next car won't come from them. They need yo change the service department and get people that comprehend what you tell them. They act like they don't have time for your vehicle. But they have all the time in the world when you are going to buy that car. After the sale it goes down hill. Sad More

Dishonest I found a truck that was advertised on the Sandy Sansing website for a great price so I contacted a rep online and verified the price. I was told the I found a truck that was advertised on the Sandy Sansing website for a great price so I contacted a rep online and verified the price. I was told the price was correct so I made the drive to the dealership where I met a salesman named Rex. He immediately told me the advertised price was wrong and basically called me a moron for thinking that the advertised price was correct. He then went into a big whoa is me rant about how he wasted his time bringing the truck to the dealership so I could see it. By the way the advertised price was a $15000 difference from what Rex quoted me. At this point he wouldn't even discuss the truck I wanted and focused on trying to sell me more expensive trucks. They did an appraisal on my truck and came back with an amount that was $5000 less than Kelly Blue Book and Rex said dealerships cant go by Kelly Blue Book because they are way to high. My same truck on their used car lot is marked at $29000 and they only wanted to give me $22000. Very sad how they operate. Their commercial says the highest amount paid on trade ins but that is false. I bought my current truck at Sandy Sansing in 2016 and I was treated very well but something has gone wrong since. The Pensacola Sales Manager said he was sorry for my troubles and would make me a deal but the deal was nothing more than a couple hundred dollars off a $50000 truck. No thanks.....I will try to find a more honest dealership. More

Terrible Customer Service Contacted Sandy Sansing Chevrolet to purchase a vehicle for our son. The salesman was basically clueless and the finance manager was rude. Our family Contacted Sandy Sansing Chevrolet to purchase a vehicle for our son. The salesman was basically clueless and the finance manager was rude. Our family is GM employees and with our discount a $42000 vehicle was still $42000???? Which clearly means they didn’t apply our discount. Then they told us we needed $9000 down when GMC had already approved us. Then we were told they didn’t have anything else for us. Thank you very much I will be taking my business elsewhere. More

My wife and I purchased our 1st car together Bobby Graham was so helpfully..and offered the most friendly,professional,and efficient service I've ever received at a car dealership. Thanks Bobby G Bobby Graham was so helpfully..and offered the most friendly,professional,and efficient service I've ever received at a car dealership. Thanks Bobby G. for getting us into the vehicle we wanted. More

Buying my car I would love to thank Bobby Graham for his help. He went over and beyond to help us. Thanks so much for everything Bobby. I will recommend you. I would love to thank Bobby Graham for his help. He went over and beyond to help us. Thanks so much for everything Bobby. I will recommend you. More