Sandy Sansing Chevrolet

Service was prompt but no details on what was found during the 25 point inspection. Usually there’s something regarding tire wear or brake wear. during the 25 point inspection. Usually there’s something regarding tire wear or brake wear. More

Awesome service! The marketing team is amazing. Would definitely recommend. Jon, Donnie, and Sean are great. Very friendly and personal service, and very responsive with follow up. definitely recommend. Jon, Donnie, and Sean are great. Very friendly and personal service, and very responsive with follow up. More

Price Gouging I took my Hyundai Sonata in to have a dent fixed, which was a insurance claim, and also wanted an estimate on getting some scratches/paint done on the I took my Hyundai Sonata in to have a dent fixed, which was a insurance claim, and also wanted an estimate on getting some scratches/paint done on the hood, which I was going to pay for our of pocket. At first Rochelle said it would be no more than $600, then she called the next day saying her boss said it would now be $800 because it was a three layer paint job and they had to specially blend the paint! Really, my car is red, not a difficult color to blend. My son dec!knee the hood work, but to go ahead with the insurance claim. He and I discussed our options, and even though Sandy Sansing was $200 more than other estimates we had received from other body shops, out of convenience, we decided to let them do the work. He called back, let them know how disappointed he was with the new estimate, but go ahead and do the work. Sandy Sansing personnel called us back and refused to do any work on the car, as they were worried about my son's mental state! Will never recommend Sandy Sansing body shop, as they are rude, insulting and unprofessional!!! More

I would not recommend this dealership! I attempted to purchase a Silverado 1500 from this dealership and was completely ignored once they felt a deal could not be reached. The purchase started out with purchase a Silverado 1500 from this dealership and was completely ignored once they felt a deal could not be reached. The purchase started out with a black lifted Silverado 1500. I attempted to trade my vehicle which had negative equity and was offered a deal I wasn’t willing to accept. I asked if they could do better and was told no. A few days later, I was contacted by the salesman asking if I was still in the market for a truck. I advised yes, and was told that he would really like to have my vehicle on the lot and wanted the chance to try again. So the next day, we communicated via text trying to work a deal out. As this was taking place, I discovered that the black lifted truck I thought we were dealing on had been sold! Instead, the salesman was trying to put me in different truck. Same model, but not what I was looking for. However, it was a very nice truck, just not lifted to the height I was looking for with aftermarket wheels like the first one. I asked if I could include a lift and aftermarket wheels and tires into the total finance amount. He advised that he would see what he could do, but it may not be possible with the negative equity and nothing down. Later on that night, I reached back out to the salesman to check the status of the deal. I was advised a ridiculous monthly payment in which I declined. He then offered a certain payment range, and asked if that would work and I agreed. He advised that he would speak with his sales manager and get back with me. Unfortunately, the salesman ran out of time due to the dealership closing and advised that he would work on it tomorrow. Well, I never heard a word back from the salesman. So, I waited until the day after and contacted the dealership and requested that a different salesman look into the status of the deal. I spoke with a different salesman and explained the situation. I was advised that he would look into it and get right back with me. This call was made at 1:17 pm and the dealership closed at 6:00 pm, with no word back! So with all that being said, I will never purchase any vehicles from a Sandy Sansing lot. The worst customer service I’ve ever experienced from a dealership. More

I recently had some work performed on my 2018 Silverado. Venessa was my service writer , she was very professional and immediately got me in and out in a very short time I’ve never been treated this way by Venessa was my service writer , she was very professional and immediately got me in and out in a very short time I’ve never been treated this way by any service dept. Venessa will always be my service writer Thank you Venessa your the best! More

Refusal to repair a warranty problem on 2017 Suburban Dealer refused to repair an AFM failure under warranty for 2017 Suburban Premier. Placed me in a liability claim squabble with their liability carrier Dealer refused to repair an AFM failure under warranty for 2017 Suburban Premier. Placed me in a liability claim squabble with their liability carrier over failure of Warranty repair. Disrespect for car owner and terrible customer service. I had to get the Suburban repaired by a great Independent garage. A very bad experience. I will never use Sansing again or recommend that Dealership. More