
Sandy Sansing Chevrolet
Pensacola, FL
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Everyone was nice, upfront and the place clean and nice. I had to withdraw due to pricing of repairs ..but I would give them another shot based on staff alone I had to withdraw due to pricing of repairs ..but I would give them another shot based on staff alone More
Excellent service. The representatives at Sandy Sansing are efficient, polite, and pleasant to do business with. I had a car repaired at the Body Shop and it was all very smooth. I was delighted that my ca are efficient, polite, and pleasant to do business with. I had a car repaired at the Body Shop and it was all very smooth. I was delighted that my car was ready even sooner than I was told to expect it. Highly positive experience. More
Outstanding professionalism and very competitive prices. Great experience and surprisingly fast. We plan to continue doing business at this dealership, to include utilizing the service department. Great experience and surprisingly fast. We plan to continue doing business at this dealership, to include utilizing the service department. More
Everyone we encountered was amazing! This is the second car I have bought from them and they never fail me. The experience is very personal and they truly care. I would definitely go back. car I have bought from them and they never fail me. The experience is very personal and they truly care. I would definitely go back. More
Roger was great in negotiating a deal that would fit within my budget! He worked hard to get me into a vehicle. The vehicle has been great so far! Thanks for experience! within my budget! He worked hard to get me into a vehicle. The vehicle has been great so far! Thanks for experience! More
I had went to Sandy Sansing to trade in my 04 mustang. And they showed me a nice used car with 112,000 miles on it. Which is good nowadays. Everything seemed to be going smoothly. So i left in my 2012 Hyu And they showed me a nice used car with 112,000 miles on it. Which is good nowadays. Everything seemed to be going smoothly. So i left in my 2012 Hyundai accent. Not even 3 days later. I get a blown tire and the hole is a perfect square. Then my driver window goes out. About the same time my check engine light comes on and it has been on since December when i got the car in november. It has a bad catalytic converter, the AC no longer works, my gear shift cable is broke. And right when i purchased the car i noticed it had little to no brake pads. Bent rotors and very bad calibers. Ive invested more money then ive made payments on this hunk of junk. I do not reccommend them to anyone!!! More
They will get a 3rd party auto lender to approve anyone and the customer pays a high loan shark apr% on their used vehicle ($5000 vehicle turns into $15,000 in payments). They also lie and upgrade the v and the customer pays a high loan shark apr% on their used vehicle ($5000 vehicle turns into $15,000 in payments). They also lie and upgrade the vehicle on paper so you get the loan (they say there is a sunroof when there is none, or an upgrade package in the car when there is none). They get to keep your cash down payment! Too many cars get repossessed and Sandy Sansing is being sued by these 3rd party loaners b/c they LIED about the value of the car and can't prove it has upgrades / features. FRAUD. Don't know why this isn't in all the news!!!! More
Dishonest sales associates. They will say and do whatever to get you into a car. They sold me a car that has a minor accident report and told me that it had a clear car facts report, another dealership pulle to get you into a car. They sold me a car that has a minor accident report and told me that it had a clear car facts report, another dealership pulled it up and showed it to me. I tried to return my vehicle after 10 minutes of pulling out of the dealership realizing it was a HUGE mistake and I was railroaded by Tyler Conley. He told me”I knew you would waste my time, but I gave you the benefit of the doubt. You wasted my time, but that’s okay I had fun with you. Any other older salesmen wouldn’t of wasted their time on you, I could’ve been with other customers I would’ve made money from. I thought you were a strong independent woman you came in today to purchase a car. Will it make you happy? You deserve to treat yourself. Treat yourself Koryn.” THEY WOULD NOT CANCEL THE DEAL OR GIVE ME MY CAR BACK. They said it was illegal to give me or sell me my car back. 10 MINS after pulling out of the dealership. I was told the minute I “drove off the threshold of the dealership it was a sealed deal, it can’t be undone.” Every dealership ever does 72 hours where you can take back a vehicle... I have never had to before because I never had a xxx person try to sell me a car I didn’t want or need and cram it down my throat. I feel victimized because I am a woman and he took complete advantage of me. He got mad at me every time I tried to contact my fiancé and kept saying everything he was saying was “xxxxxxxx”. I wrote a Google review no one can see! They have it hidden where I can only see it if I try to write another review it has I can’t because one already exists but no one else can see it. I tried calling the manger multiple times and left a voicemail and there’s answer. Called Kelly the “customer experience manager” couldn’t careless about my HORRIBLE experience and said if I had a computer to pull out my usb and look at the files and if I had a problem to follow the instructions on there and there was nothing to me done. I tried to continue telling my story and all she kept saying was “mhm” trying to rush off the phone as fast as possible. I told her the only thing I want is my car back. I want a trade as if the purchase never happen or they could just keep the $500 I put down on the vehicle and she said I’ll see what I can find out for you and I’ll call you back. That was two days ago and I truly believe she has not followed up on it and does not care. These people will do or say whatever to seal the deal and leave you high and dry. They’re not trust worthy. Don’t do business with them if you value your money and don’t want to be f*ck3d over. More
Great service! Prompt, personal attention. Very responsive to e-mail/text questions. Cheerful, helpful attitude. Went to the extra mile to deliver vehicle on time. responsive to e-mail/text questions. Cheerful, helpful attitude. Went to the extra mile to deliver vehicle on time. More