Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
75 Reviews of Sandy Sansing BMW - Service Center
Sort by
January 26, 2022
The Dealership is so fully capable, and willing to serve their customers as well as potential customers. From sales year after year to service for years forward, totally Top quality. So rewardingly comforta their customers as well as potential customers. From sales year after year to service for years forward, totally Top quality. So rewardingly comfortable for the customer. Large applause to the Service Dep’t. More
by marilynphillips
Employees Worked With
Lauren Boston
January 21, 2022
This is the best BMW service department with the most knowledgeable and kind staff. Always ready to assist and fair pricing. I have bought and serviced my last 3 BMW’s knowledgeable and kind staff. Always ready to assist and fair pricing. I have bought and serviced my last 3 BMW’s More
by A Garza
Employees Worked With
Cathy
October 31, 2021
The service and professionalism of this location is outstanding, everyone greets you with a smile. I will definitely continue to service my car here. outstanding, everyone greets you with a smile. I will definitely continue to service my car here. More
by Wll2per
Employees Worked With
Ivan krnjic, Lauren Boston
October 11, 2021
When dropping off my vehicle for a service appointment, they had no record of my needed repair even though I had pre-paid for the parts. Despite being irritated, I remained calm and collected as I inquired they had no record of my needed repair even though I had pre-paid for the parts. Despite being irritated, I remained calm and collected as I inquired about getting my BMW serviced. Out of nowhere, the service manager swore at me and told me I could take the part I had pre-paid for and go somewhere else for service. Who disrespects a 10-year customer like this? Sandy Sansing BMW does! When I called Sandy Sansing corporate headquarters, they did not see the service manager cussing at a customer as an issue. More
by JP
Employees Worked With
Ivan
September 11, 2021
Always ready to assist in a pleasant manner.. prices are very competitive. Waiting area pleasant and spacious. Location is accessible for non-locals. Quick response times. very competitive. Waiting area pleasant and spacious. Location is accessible for non-locals. Quick response times. More
by enelliott33
Employees Worked With
Heather, Cathy and young fellow from Niceville at check in
September 01, 2021
This is for the Mini dealership, not the BWW.The This is for the Mini dealership, not the BWW. The dealership was clean. There were no other customers in the dealership, just my wife and myself. Th This is for the Mini dealership, not the BWW. The dealership was clean. There were no other customers in the dealership, just my wife and myself. The service desk people were nice. The computer for customers did not work. The sales agent from the BMW dealership, Oscar, was kind and helpful. More
by David
Employees Worked With
Chris, Lauren Boston
September 01, 2021
Great service and communication during repair. 08 bmw Great service and communication during repair. 08 bmw had not been serviced since 09. Updated and car runs great now. Inside service bay is a Gre Great service and communication during repair. 08 bmw had not been serviced since 09. Updated and car runs great now. Inside service bay is a Great experience overall. More
by Jt.data00
Employees Worked With
Raphael , Lauren Boston
