Sandy Sansing BMW

I made it to the dealership right before my engine locked up. Heather and Kathy in the service dept and Ken in sales were amazing. up. Heather and Kathy in the service dept and Ken in sales were amazing. More

Purchased a car remotely and traveled from PA to pick it up. Lori Esser handled the sale and coordinated delivery. A nice touch - she met me at the airport with the car and my test drive started right the up. Lori Esser handled the sale and coordinated delivery. A nice touch - she met me at the airport with the car and my test drive started right there. She was responsive to my questions and has had several follow up emails and calls to me. I've purchased seven cars from out of state and this has been the most enjoyable, best supported experience I've had. More

Service writer A+ and technician both A+.......price was high. Not sure why 25?words are needed....seems like waste of customers time time time high. Not sure why 25?words are needed....seems like waste of customers time time time More

This is the best experience I’ve had by far in my life. I am a loyal BMW customer and I had a bad situation with a previous dealership but John Knight and Randy Johnson were EXCELLENT! They listened to every am a loyal BMW customer and I had a bad situation with a previous dealership but John Knight and Randy Johnson were EXCELLENT! They listened to everything that I needed they put me in the absolute perfect car. They were kind caring professional considerate and I would recommend them to every person I know. Thank you from the bottom of my heart ! More

The experience I received from Lori Esser was exceptional. We are very pleased with everyone and our X2. I will recommend Sandy Sansing BMW to everyone. exceptional. We are very pleased with everyone and our X2. I will recommend Sandy Sansing BMW to everyone. More

I went without an appointment as I had a problem with my car. I was kept informed all the way about my repairs. Very friendly car. I was kept informed all the way about my repairs. Very friendly More

Scheduled for a condition based service and alignment for my 15' MINI Countryman. Arrived 30 minutes prior to appointment time. Met Matt and Chris in service. Matt kept us informed the whole time and everyth my 15' MINI Countryman. Arrived 30 minutes prior to appointment time. Met Matt and Chris in service. Matt kept us informed the whole time and everything including wash was finished in about 3 hours total. Satisfied with service thus far. This dealership seems to have a lot of turnover in personnel, don't know why but it is a little concerning. However, don't have many choices of MINI dealers in NW Florida. Maybe management could answer why there is quite a bit of turnover of employees. We have had this vehicle serviced at this dealership twice and have never met the service manager. More

Quick, friendly service. Kept me up to date with progress of my vehicle. Service was done faster than quoted and they let me know right away. of my vehicle. Service was done faster than quoted and they let me know right away. More

Good service, quick repair, cost was high they didn't check vehicle prior to delivery. We had low tire pressure light on for 2 tires check vehicle prior to delivery. We had low tire pressure light on for 2 tires More

I had a unfortunate visit to get my car serviced. I drove 155 miles and had a 10:30 Appt. I waited 4 hours for a oil change. For some reason I fell through the cracks. The staff was very apologetic. drove 155 miles and had a 10:30 Appt. I waited 4 hours for a oil change. For some reason I fell through the cracks. The staff was very apologetic. I just wish someone would have kept me informed of the progress. More