Sandy Sansing BMW

I recently purchased a certified used BMW from Sandy Sansing BMW in Pensacola, Florida. The first day my husband and I stepped on the BMW lot, we were treated with respect and courtesy. JJ Hommer (BMW Sansing BMW in Pensacola, Florida. The first day my husband and I stepped on the BMW lot, we were treated with respect and courtesy. JJ Hommer (BMW Client Advisor) took us into his office and explained the ins and out of this particular 328I. I told him the amount of car payment and trade in (for my vehicle) that I was looking for. JJ worked very hard to make both the payment and trade in value a great deal. We returned in a couple of days for a test drive. The BMW was immaculate, detailed fantasically. The detail dept did a great job. JJ had everything in order, his work ethic is very organized and top notch. The purchase went so smoothly, my husband and I were very impressed. This is my first BMW purchase and I have to say, I love the car and the way Sandy Sansing BMW conducts business. JJ Hommer made it all worth-while and we appreciate his knowledge and courtesy. To him customer service is a priority, and it definetly shows. A big thanks to JJ and the team at Sandy Sansing (which JJ introduced to me )for making my BMW purchase a great experience. Melissa Richards Pensacola,Florida More

Went to the dealer to a few months ago for my current BMW to be serviced. When I walked through the showroom, I spoke with JJ briefly. I informed him that I would be purchasing a vehicle in the next few mont to be serviced. When I walked through the showroom, I spoke with JJ briefly. I informed him that I would be purchasing a vehicle in the next few months and described to him what I would be looking for. Over the next few months when I would go into the dealership for set up of or actual service, JJ would always be very friendly and never pushy. Long story short, When my lease was came to an end, I stopped in to see what was available and wound up buying 2 BMWs...one for me and one for my wife. After an afternoon and evening of test drives, paperwork and some fun my wife looked at me and said "Wow, that was the best experience I have ever had at a car dealer, you really need to talk to JJ's manager and let him know what a great experience this has been." JJ, the sales manager and the finance guy all made the experience absolutely wonderful. More

Sales staff didn't seem interested in selling cars. Salesman said he would call, took my name and number but I never heard anything from him. Contacted the sales staff online and let them know how dis Salesman said he would call, took my name and number but I never heard anything from him. Contacted the sales staff online and let them know how disappointed I was in how I was treated. Never heard back from them either. The price I was given was well over loan value. More

I am from Germany and drive a BMW there, too. I was very impressed by the professional way I was informed by J J Hommer about the 2011 Z4 model. He gave me all the information that was necessary to make my impressed by the professional way I was informed by J J Hommer about the 2011 Z4 model. He gave me all the information that was necessary to make my decision. I gave him the special features I want to have in my car and his professionalism, knowledge and friendliness convinced me quickly to decide to buy a new Z4. Of course one aspect was an extra service for me: J J speaks my language, so he could answer my questions in my native language. He explained special features that I did not have in my previous Z4, but have now. When I collected my new car last Saturday, I was overwhelmed when I saw my car in the showroom: blue with a white bow! Compared to experiences in my German dealership, the salesmen and also the service people at the Sandy Sansing dealership do an outstanding job (I had my previous car serviced there.). The price of a BMW is high but the cars are definitely worth it. I must admit that I also went to another dealership in the area before I made my decision, but there I knew more about the car that I was looking for than the guy who wanted to sell it to me. So my choice was made easy. More

The dealership asks premium price for their vehicles, then insults you by offering less than wholesale for your trade - even another BMW. When I first attempted to trade my Z-3 in mint condition at Sand then insults you by offering less than wholesale for your trade - even another BMW. When I first attempted to trade my Z-3 in mint condition at Sandy Sansing BMW and was offered $5000, I thought maybe my vehicle was really junk. However, the Mercedes Dealership, the Pontiac dealership, the Dodge Dealership, and a pre-owned luxury dealership, all apparised my vehicle from $9500 to $13,500. Needless to say, I purchased my newer BMW from the pre-owned dealer. Not only was my intelligence insulted, when I began to question the salesman and finance manager, I was rudely told to leave as I obviously knew nothing about vehicles. If Sandy Sansing were giving away a brand new 7 Series BMW, I would be hard pressed to ever set foot on that lot again - even for a freebie!! More

Came to the lot at 5:30pm and needed to get a sports car for a gift for my fiance'. The salesman, Mike, insisted he was too busy running errands to help me and let me test drive the mustang on the lot becau for a gift for my fiance'. The salesman, Mike, insisted he was too busy running errands to help me and let me test drive the mustang on the lot because they were closing in two hours. The car was to be a surprise and I explained this to him and he said to just bring her down tomorrow. Wow, I thought salesmen wanted to sell cars, but he lost my sale, and any referrals of shopping there. Needless to say I bought a car the next day at a lot across the street from them. I guess my money was no good for Mike. When I do have time I will inform the owner of Sandy Sansing about my experience and how I was treated. But if you do decide to buy a car there stay away from village idiot Mike! More

Bought a 2003 "executive" certified pre-owned Z4. Showed up on the lot after 9:00 p.m. and was surprised to find a sales associate still there. Without so much as asking for my name, he handed Z4. Showed up on the lot after 9:00 p.m. and was surprised to find a sales associate still there. Without so much as asking for my name, he handed me the keys and a dealer plate and told me to take it for a spin. "I'll be here until you get back," he said. Totally loved the car, which was in great shape--only had a few very minor paint blemishes after 10 months and 11,000 miles. They even sent it to the body shop for an expert repair of some gouges on the bottom of the front aerodynamics, clearing the way for me to make all new gouges myself. :) Although the salesman and/or service department dropped the ball on some very minor issues (failing to remove the dealer sticker as per my request, etc.) they corrected everything in a timely manner and I was very satisifed with the purchasing experience. I even took advantage of their financing, as it was lower than the best rate I had shopped around for. This was my first BMW, and I can say that I'm probably hooked on the BMW experience. To top it off, they've got a brand-new facility that's clean and inviting. More