Sandy Sansing BMW

Salesman Chris Allen was very helpful and energetic. Kept me well informed and was very knowledgeable of the product. Enjoyed the experience of buying a beautiful vehicle . Kept me well informed and was very knowledgeable of the product. Enjoyed the experience of buying a beautiful vehicle . More

I dropped my vehicle off to be serviced. Clearly explained over the phone with my assigned service person that I wanted my oil changed and tires rotated, and that there were a few other con Clearly explained over the phone with my assigned service person that I wanted my oil changed and tires rotated, and that there were a few other concerns. One being that the system computer was saying that brake service was due despite that we had completed that service on the previous encounter and so I wanted it cleared. Got my vehicle back and it was not cleared. Communication was not clear from the dealerships side and “suggested” services were an unreasonable rate. More

Great experience. From out of town and received quick, attentive service from the entire sales and service staff. Will return! From out of town and received quick, attentive service from the entire sales and service staff. Will return! More

I recently purchased a car from Sandy Sansing BMW and couldn’t be happier with my experience, thanks to Ken Haddad. He was incredibly knowledgeable about the car and was very patient with me. He went ou couldn’t be happier with my experience, thanks to Ken Haddad. He was incredibly knowledgeable about the car and was very patient with me. He went out of his way and did not pressure me, which made me feel very comfortable. Thank you Ken! More

Very friendly and helpful in keeping you up on time frame. Of how things are proceeding.. frame. Of how things are proceeding.. More

Had recall on our BMW 528i and ended having to order a part. They sent me home in a nice X3 loaner until my car was repaired. Very cordial and helpful service from advisor Judy! part. They sent me home in a nice X3 loaner until my car was repaired. Very cordial and helpful service from advisor Judy! More

Went in ready to order two new vehicles and left so disappointed. We have owned a minimum of one bmw since 2005 and have never had anything less than stellar service until now. We’ve leased and purchas disappointed. We have owned a minimum of one bmw since 2005 and have never had anything less than stellar service until now. We’ve leased and purchased from all across the states. We sat down with Luisa for a few disappointing moments before realizing we would not be giving our money to this dealership. She didn’t ask a single question (or she would have discovered we had other options that would have worked for us). Not one attempt to be cordial much less be inviting. The entire conversation lasted all of a few minutes. I'm unsure if she is new or was nervous but it was disappointing and we left knowing we wouldn’t ever return to this dealership nor recommend it. We’ll happily be purchasing from anywhere else where our business is actually wanted. I hope she receives some basic training in bmw standards and sales. More

Very willing to work with you and not pushy. Even let us think about all our options the next day and not trying to rush us before they closed for the night. Even let us think about all our options the next day and not trying to rush us before they closed for the night. More