Sands Kia - Service Center

My Daughter and I both purchased a new 2011 Sorrento from Sands and have had them provide all the maintenance. I can honestly say after purchasing over 20 new vehicles in my lifetime, I have never experience Sands and have had them provide all the maintenance. I can honestly say after purchasing over 20 new vehicles in my lifetime, I have never experienced the total level of outstanding service that Sands has provided. Although every employee has been friendly and helpful, I have to single out Chrissy who has handled most of my service visits. Every service provided (with or without)an appointment was complete,correct and prompt. Chrissy brings new meaning to the phrase, TOTAL SATISFACTION and she is a most valuable asset to your dealership. More

Although I live 2 miles from Peoria Kia I choose to go to Sands Kia for my service because of the fantastic service specials and the extraordinary care and treatment I receive from Chrissy Feireisel. I highl Sands Kia for my service because of the fantastic service specials and the extraordinary care and treatment I receive from Chrissy Feireisel. I highly recommend her as a service consultant and I will return here for my next service and/or warranty repair work. More

Had a blown driver's door speaker and the radio/CD player in my 2009 Kia Spectra5 failed. Excellent experience with their service department. My car is clean now too! This is not where I bought my car, I was in my 2009 Kia Spectra5 failed. Excellent experience with their service department. My car is clean now too! This is not where I bought my car, I was not happy with that dealership so thought I would try Sands even though it is much further away. Well worth the drive. More

Only reason I go to Sands Kia because of Chrissy, a service consultant, since I trusted her for doing service work on my '03 Kia Sorento and she did fantastic job on honesty and lowing price on labor/p service consultant, since I trusted her for doing service work on my '03 Kia Sorento and she did fantastic job on honesty and lowing price on labor/parts as possible. I followed her from Peoria Kia. I'll continue coming back to her for any future issues on my SUV. Sands Kia mechanic did impressive job by cleaning up and putting new parts in the place neatly which I don't get from Peoria Kia. More

I was given a loaner , due too parts needed to be ordered. Car was done when expected . Have only had good customer service when i been at Sands Kia and Sands Chev in Glendale thank you all . ordered. Car was done when expected . Have only had good customer service when i been at Sands Kia and Sands Chev in Glendale thank you all . More

My Amanti developed some problems with it self adjusting whenever it felt like it. I brought it in and they fixed it quickly and efficiently. The staff is great and the service people are terrific and ver whenever it felt like it. I brought it in and they fixed it quickly and efficiently. The staff is great and the service people are terrific and very neat. I will not have a problem bringing it back in for any additional service More

I followed Chrissy from Peoria Kia! Sands Kia is a lot further to travel to for me, I live around the 7th St/Union Hills area! the Dealership is beautiful and clean. All of the employees I encountered w further to travel to for me, I live around the 7th St/Union Hills area! the Dealership is beautiful and clean. All of the employees I encountered were friendly and professional! Chrissy as always was very caring and made sure I understood every detail of why the part had to be replaced! She is awesome to work with and has always made me feel like I am part of her family :) not just a customer! Chrissy has been my Service Rep for a few years, I trust her and appreciate her professionalism!! THANK YOU!!! More

I came in for a routine oil change ..which Eddie had made complimentary because at my last visit they had ordered a wrong part and I had to come back a second time . (great customer service) while changing m complimentary because at my last visit they had ordered a wrong part and I had to come back a second time . (great customer service) while changing my oil( IM GOING ON A ROAD TRIP)Mark happenened to find two nails in two different tires. This would have been a disaster for me on my way to Nevada. Needless to say we got it all taken care of before I had to leave and everyone will be safe.I love my service guy and my mechanic Mark More

I visited Sands Kia in Surprise for an oil change for my 2010 Mazda. I made an appointment and was greeted at my vehicle by Chrissy. She reviewed the work order for the oil change and was very descriptive 2010 Mazda. I made an appointment and was greeted at my vehicle by Chrissy. She reviewed the work order for the oil change and was very descriptive of the additional courtesy services the technician would perform. She went over the twenty-one point inspection, and she asked me if there was anything else I might have a concern with, well since you asked.. I explain a minor performance problem I noticed with the vehicle.. I would feel a light vibration in the steering wheel when applying the brakes.. she offered to have the tech look into it.. that was great! and as part of the value customer experience they were pushing for... there was a basic car wash included. While I was waiting for my vehicle, I enjoyed a cup of joe in the clean lobby.. At the end, after my car was ready, Chrissy went over the results of the inspection, the work order and the problem I was having with the vibration in the steering wheel.. turned out to be that the tires would have to be replaced soon, she already had an estimate ready for a new tire set including the recommended alignment. I was wowed by Chrissy's professionalism and her customer service, I will be back to get tires just because she made me feel as a valued customer, and she gained my trust.. More