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Sands Kia - Service Center

Surprise, AZ

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64 Reviews

64 Reviews of Sands Kia - Service Center

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May 14, 2013

I have been involved in buying three autos there in the last three months.... Any questions I have had, have been answered. The staff there goes the extra mile for a customer. A person does not feel dum More

by strykerdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2013 -

Sands Kia responded

Thank you so much for leaving us this excellent review! I am pleased to hear that our team was able to exceed your expectations and hopefully earn your repeat business. We work hard to provide each of our customers with outstanding customer service and it's great to hear that our team was able to show you what Sands Kia is all about. Check us out on Twitter and Facebook for access to our exclusive specials! Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

April 29, 2013

Getting service done at Sands Kia is always pleasant. Their is never a delay or problem and all the staff are friendly and considerate of my time. I have had 3 Kia Souls and will probably continue drivi More

by kayleefr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Van Micklen
Apr 29, 2013 -

Sands Kia responded

We are truly thankful for this kind review as well as your choice to visit Sands Kia. It pleases us to hear that our sales team was able to show you just how important our customers are to us each time you chose to return to Sands Kia for each of your new Kia Souls. We hope that we have earned a lifelong customer and we’ll get the opportunity to help you again in the future. Once again, thank you for choosing Sands Kia and don’t forget to find us on Facebook and Twitter where you can find monthly specials and coupons. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

April 24, 2013

I was in the area shopping on Saturday April 20th and thought I would stop by to arrange appointment to get oil changed. I was promptly greeted by service advisor Todd, who much to my amazement, said he More

by tee853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Van Wicklin 341829
Apr 25, 2013 -

Sands Kia responded

We would like to thank you for taking the time to share your overall experience with the Sands Kia service team. There is nothing that we value more than the satisfaction our customers so we hope that this was made clear by the hard work and attention to detail displayed during your visit. We couldn’t be happier to hear that the service team was able to provide such excellent service you’ll be recommending our services to your family and friends. Don’t hesitate to let us know if there is anything else we can do to help and of course, don’t forget to find us on Facebook and Twitter for exclusive deals and monthly specials! Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

April 20, 2013

Sands Kia is by far the best Kia dealership in the valley. They treat you and your vehicle the way you expect to be treated. I have dealt with several dealerships in my life time and I will say they a More

by msballard1357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2013 -

Sands Kia responded

On behalf of the entire team at Sands Kia, I would like to thank you for taking the time to leave such a great review of your recent experience at our dealership. If you have any questions or need any help at all with your vehicle’s service, please don’t hesitate to contact us immediately. Thank you for choosing Sands Kia and be sure to head over to our Facebook and Twitter pages to take advantage of the exclusive coupons you will find. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344

April 17, 2013

We had an after market radio with navigator system put in after purchase. Shaun was extremely helpful and patient with us while teaching us about the operation and putting in the bluetooth information for o More

by merling49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2013 -

Sands Kia responded

We truly appreciate you taking the time to share your recent experience. Our entire team strives to provide the best service possible and I know they will be thrilled to learn their hard work has not gone unnoticed and that you’ll be recommending our dealership to others. Thank you for choosing Sands Kia and don’t forget to find us on Facebook and Twitter to get access to exclusive coupons and deals. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344

April 15, 2013

Came in for an oil change appointment. The employees are always extremely friendly and courteous. They got me in as soon as I arrived. I'm always happy with the service that they provide. More

by Poohbear817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2013 -

Sands Kia responded

We’re happy to hear you received such great service while coming in to our service department to get your car’s oil changed. If there’s anything else we can do to improve upon experience please don’t hesitate to let us know. We hope you’ll return the next time you need an oil change as well as follow us on Facebook and Twitter. Thank you for choosing Sands Kia! Sincerely, John Thomas General Manager jthomas@sandskia.com

March 26, 2013

It was nice to go to this Kia dealership for oil change and tire rotation Whats even better they took A coupons That I got from Different Kia dealer More

by jspine115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2013 -

Sands Kia responded

Thank you for choosing Sands Kia! We're thrilled to hear you enjoyed working with our service department. At Sands Kia, our goal is to provide our customers with the best pricing from sales to service. It's great you appreciated that we honored the coupon you brought in. If you have any questions or concerns for our staff please feel free to reach out to us at any time. We're always here to help our valued customers! Don't forget to find us on Facebook and Twitter for exclusive content and specials. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344

March 15, 2013

I had a problem with the battery on my Soul and the issue was resolved in a freindly and curtious manner. The service is above and beyond. We will continue to support Sands Kia. Thanks Guy Snider More

by morem1n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
damin phillips
Mar 18, 2013 -

Sands Kia responded

We would like to thank you for such a great review! We are thrilled we could give you the excellent customer service that you deserve and we look forward to providing this same great service to you down the road. We are truly grateful that you chose Sands Kia to fulfill your automotive needs. Thank you again for visiting our dealership and don’t forget to find us on Facebook and Twitter to get access to our monthly service specials and amazing deals. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344

March 01, 2013

This is my third Kia. I bought this one from Sands Kia and was very happy with them. I referred my sister to them and she bought one too. More

by vivi769
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 01, 2013 -

Sands Kia responded

The entire team here at Sands Kia appreciates your continued support and loyalty and would to thank you for it. Hearing that you recommended our dealership to your sister who ended up purchasing a vehicle from us is another that we value and would like to show our unlimited gratitude. Please don’t hesitate to let us know if there’s anything else we can do to help and thank you again for choosing Sands Kia. Also, head over to our Facebook and Twitter pages to follow us and receive the latest updates and deals! Sincerely, John Thomas jthomas@sandskia.com 623-474-3344

February 25, 2013

I purchased my 2006 Kia Sportage at Liberty Kia in Prescott Valley. Please note that while I may have purchased my vehicle there, I did not hesitate to drive the 2 hours to Sands Kia to have my vehicl More

by Gun665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(Stephen Sanchez by phone)
Feb 28, 2013 -

Sands Kia responded

Thank you for writing this five star review and thank you for making the trip to our dealership. The staff at Sands Kia works as a team to give you the best customer service possible. We believe it's the little things that matter and will always go above and beyond for you as a customer. We look forward to helping find a new vehicle when the time comes. Take advantage of our specials and promotions by following us on Facebook and Twitter. Regards, John Thomas jthomas@sandskia.com 623-474-3344

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