Sands Kia - Service Center

frustration due to technician incompitance my engine and frame under the engine became saturated with oil after incorrect installation of a valve cover gasket.The final resolution was drive t my engine and frame under the engine became saturated with oil after incorrect installation of a valve cover gasket.The final resolution was drive the car and the odor will eventually go away. Currently we can't put the hot car in the garage because it STINKS. I think the bottom pan and rail should be steam cleaned like I asked. Having said all of this I will go back for service because service is really good here and I like Fernando and Paula More

BEST dealership in Az! Sands Kia My partner and I took our 2014 Kia Soul in for service. It was time for the 7500 tuneup and oil change. We were talking to Terry Pearl, the sales mana My partner and I took our 2014 Kia Soul in for service. It was time for the 7500 tuneup and oil change. We were talking to Terry Pearl, the sales manager, because we haven't seen him for awhile. He sold us our 2014 Soul, which we LOVE by the way......Soooo, out of the blue I asked if they could get my APR lowered now that we've had the car for 1 year. So he went to crunch numbers to see what they could do for us. Terry introduced us to Belhem Cummins, the best agent there is. As we were talking to Bel, Terry came back to let Bel know what they could do for us through their finance department. Awesome news was that they could lower our interest rate 5 points!!! I was estatic and surprised that I could get financed thru Kia directly lowering the APR. Bel asked if we wanted to trade our car in, and get a 2015 Soul!! I THOUGHT she was joking. .... I'm like SERIOUS?? After going back and forth with numbers, and what we needed to do, which was NOTHING extra. ... no money out of pocket....It was a done deal when I signed on the dotted line. She asked what color, we choose black. I still couldn't believe it! Bel was soooo nice and professional. She explained every single detail to us. Even a lesson on the Bluetooth issue I was having. This is my second new car purchased from here in only the year..... by the time we were finishing the contact and paperwork, we were good friends. Talking to her was NO PRESSURE and no misleading information. Bel was honest and open about every single detail. What a great deal she got us. She even let us take a test drive. Everything, including the brakes, play in the steering wheel, the clutch was tighter, AND shifting gears was even smoother. .....I could not say no to such a great deal. Everything we asked for we got! I would recommend Belhem Cummins at Sands Kia to ALL my friends and family. Between Terry Pearl and Bel, we made the perfect choice for us. THANKS so much for EVERYTHING! We LOVE our Soul!?? I will be back next year for an upgrade, that's how much I love everything, I might even be living in Texas next year, but we will make the trip back to Az. just to deal with them again!! So don't hesitate, because Sands Kia will have the best deal and go the extra mile for you. By the way, I'm getting even better gas mileage with the Soul 2015. More

Knowledgable Salesperson Belhelm has now sold us 2 Sorentos and we love her knowledge and professionalism. We consider her a friend and heartily recommend her to everyone. Belhelm has now sold us 2 Sorentos and we love her knowledge and professionalism. We consider her a friend and heartily recommend her to everyone. More

Thanks for caring Stephen I have taken my KIA in for service on a regular basis for several years and dealt with Stephen each time. He is attentive, professional and friendly. I have taken my KIA in for service on a regular basis for several years and dealt with Stephen each time. He is attentive, professional and friendly. I would highly recommend him. KIA is lucky to have him. He takes excellent care of his customers. Dick Prather More

You can only try. I walked in to Sands to get my 2012 Soul serviced. I walked away with a 2014 SOUL. Belhem was wonderful. I told her my credit wasn't that great - t I walked in to Sands to get my 2012 Soul serviced. I walked away with a 2014 SOUL. Belhem was wonderful. I told her my credit wasn't that great - that I was upside down on my current loan for the 2012. I told her is she could get me a loan with in reason that I could handle I would be very surprised. Her management team and finance department worked very hard for me to have this vehicle. And they did it. They entire sales team - very friendly; the customer was more important then the deal. I am very pleased with Belhem ('you can only try.') and try I did. Thank you Belhem. I would certainly recommend Sands KIA and the Sales staff. More