Sands Kia
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Buying A New Kia Forta Belhem Was Great! Best Car Buy We've Ever Had! She Was Reallly FAST! Got Us Out Quick! I've Been At Midway For 8Hrs Before! Great Job! THKS Belh Belhem Was Great! Best Car Buy We've Ever Had! She Was Reallly FAST! Got Us Out Quick! I've Been At Midway For 8Hrs Before! Great Job! THKS Belhem More
SKETCHY Inquired about a pre-owned car though the “unlock your BEST PRICE” option. I got an email saying go ahead and make an offer... weird. But then it go Inquired about a pre-owned car though the “unlock your BEST PRICE” option. I got an email saying go ahead and make an offer... weird. But then it got worse. They told me $300 off for best price. I was good with that. Then he sent me an out the door price with a bunch of random fees he said they add to every car. $210 etch fee? What is that? $914.50 for reconditioning they did? That should already be figured in the sale price. $499.50 doc fee? $65 non tax fee? What is this? $1,769.66 for taxes? I am paying cash and have a $27k tax credit from a car I sold and I don’t live in AZ. So why would I have to pay AZ tax? Tax would be paid at the DMV in my home state where I register the car(this is what I do every time I buy a car). AVOID THIS SKETCHY DEALER AT ALL COSTS!!! I have bought about 15 cars in the past 5 years from a few different states and have never dealt with anything this sketchy. This is why people always say that hate buying cars. More
Best Customer Service I went into the dealership pretty discouraged, I had my two toddlers (1 and 3) and I thought for sure I was wasting my time. Belle (Belham Cummins) gr I went into the dealership pretty discouraged, I had my two toddlers (1 and 3) and I thought for sure I was wasting my time. Belle (Belham Cummins) greeted me with the most positive attitude. Right from the beginning she remembered speaking with me over the phone and my situation. She helped keep my kids entertained, didn't act like they were a burden even though they were making a mess and just being kids, I am a single mother and didn't have a choice but to bring my kids with me, besides getting me into a BRAND NEW CAR, she was compassionate of my situation and did everything she could to make things less stressful for me and to speed up the process so I wasn't there for hours. It was truly the best customer service experience I have ever experienced and I work in health care. The compassion and willingness to help me was just amazing. I definitely did not expect to be treated so well! She even topped it off with a hug at the end! I get emotional writing this because she is a prime example of how to treat people and I really feel like that was her character and not just someone trying to sucker me into a purchase. I came out in a better financial situation than I did going into Sands Kia and for her I am grateful!! More
SCAM!!! I called to confirm a 2006 Kia Sorento was available. I was told yes, and made an appointment with Corey. I drove 50 miles. When I arrived for my appo I called to confirm a 2006 Kia Sorento was available. I was told yes, and made an appointment with Corey. I drove 50 miles. When I arrived for my appointment I was informed the car I made an appointment to view had been sold... THREE days ago!!! I was handed off to a brand new associate, never saw Corey, who showed us a dirty car that was not prepared to be sold. This was the most unprofessional car dealership. This is the car dealership that makes a bad name for other car dealers. I would NEVER advise to go there. More
Listened to needs and met them This is the second car I have purchased from Justin Scott, and the third car from Sands Kia. I have never had a car salesperson listen so well to my n This is the second car I have purchased from Justin Scott, and the third car from Sands Kia. I have never had a car salesperson listen so well to my needs and do his best to find the right car for me. Both times Justin helped me, I did not purchase the first day, as we could not find the used right car for me at the right price. He kept in contact with me over a few weeks, at my request, until he found the perfect car for me. This process was repeated again a second time, and I just purchased a used car for my daughter. He met the top five things we were looking for. We are both extremely pleased with our cars. He was transparent about all costs and fees. He knew I was looking to stay under a certain price out the door, and he beat that price. He never tried to sell me a new car or one over my budget. He was honest, treated me like a friend, and I hope he continues to work in the car business, as I will purchase all of my vehicles through him. More
Latest Purchase Sands Kia is by far the best Kia Dealership around. We have purchased 3 Kia's from Sands. Our latest purchase was a 2018 Soul Sands Kia is by far the best Kia Dealership around. We have purchased 3 Kia's from Sands. Our latest purchase was a 2018 Soul More
Satisfied customer We are so happy with our new Sorento. Isaiah was so helpful and we loved the no pressure, no hassle sales. Thanks for making our purchase so pleasura We are so happy with our new Sorento. Isaiah was so helpful and we loved the no pressure, no hassle sales. Thanks for making our purchase so pleasurable. We will do business here again. Will also be recommending to our family and friends. More
This is my third Kia Sportage at Surprise Sands-Kia This is my third Kia Sportage, me and my daughters love the car this is why I keep buying it. I bought my Sportage with Luiz Torres at Sands-Kia, he This is my third Kia Sportage, me and my daughters love the car this is why I keep buying it. I bought my Sportage with Luiz Torres at Sands-Kia, he took care of us and gave me a great price. Luiz was very honest and friendly to my family and me. In addition, he answers any question that I had. And as a result, I highly recommend 100% to ask for Luiz at Sands Kia Surprise. Furthermore, everyone in general was very friendly. Si usted habla espanol vaya con Luiz Torres el es honesto que es algo dificil de conseguir en ventas de carros. More
Easiest and hassle free purchase of all time! I loved how Bell and the rest of the staff worked with us to find the best option for our finances and lifestyle. I have never felt more at ease buyin I loved how Bell and the rest of the staff worked with us to find the best option for our finances and lifestyle. I have never felt more at ease buying a car. Bell was genuine and truly had our best interest at heart and now days that is truly hard to find. I am so grateful to have had Bell as my partner and have her insight and expertise on this particular car buying experience. I highly recommend her! More
Amazing service I traded my old car in for a new 2017 Kia Forte. Once I picked my car and went for a test drive, the finance process was very quick compared to other I traded my old car in for a new 2017 Kia Forte. Once I picked my car and went for a test drive, the finance process was very quick compared to other dealerships I have delt with. I will be recommending family and friends. Thank you Stephanie for being so patient with me and helping me find my perfect car!!! More