Sands Kia

Amazing salesman I would like to thank Isiah jamie for the amazing sales experience!! I have never had good experiences with a dealership until now! The entire staff t I would like to thank Isiah jamie for the amazing sales experience!! I have never had good experiences with a dealership until now! The entire staff that worked on this deal is top notch and I will definitely buy another car here and highly recommend them if you are shopping for a kia!! More

The car we wanted,the people you like to be around ! Kind Helpful Knowlegable would encourage anyone to visit sands before making final decision on buying any vehicle. Hats off to Adrian,Justin,Jo Kind Helpful Knowlegable would encourage anyone to visit sands before making final decision on buying any vehicle. Hats off to Adrian,Justin,Jo Jo ,we saw team working together throughout the store. We are very pleased with our purchase More

Easy auto purchase, super professional Emmitt was very knowledgeable and if you are going to buy a car from Sands Kia, make it easy on yourself and talk to Emmitt. He will treat you fairly Emmitt was very knowledgeable and if you are going to buy a car from Sands Kia, make it easy on yourself and talk to Emmitt. He will treat you fairly and give you a good deal. We are very pleased. More

Wow!!!! I went in to sands Kia to look at a Kia Soul. I was helped by the best sales person I've ever delt with Brady Rohlwing! My only question to sands why I went in to sands Kia to look at a Kia Soul. I was helped by the best sales person I've ever delt with Brady Rohlwing! My only question to sands why is Brady only a salesperson, he needs to be promoted with a big raise !... He not only deals with customers, he has incoming sales people shadow him to learn his good techniques,skills and ethical values. It was a real pleasure ! In addition , Brady's Sales Manager Matt Martin is understanding , a good listener and knows how to crunch the numbers. Should you go car hunting be sure to go dig in the Sands! I love my Kia Solar yellow Soul!!! However I do believe I love the sales price I walked about with even better and all the options I got, :) Don't worry be happy when you pull into the dealership at Sands Kia in surprise Arizona Treasure Winkler More

Shady, fraudulent liars If I could leave zero or negative stars, I would. This place is ridiculous, I have been trying to resolve an issue with this dealership since I purcha If I could leave zero or negative stars, I would. This place is ridiculous, I have been trying to resolve an issue with this dealership since I purchased a vehicle in January. I traded my 2015 Kia Soul in for a 2012 Toyota Tundra, advertised at $15,995 and ended up paying $36,000.00 (by the time its paid off with Ally, the finance company), an over-priced paperweight that has not been driven since two weeks after it was purchased. I got a bait and switch on our finance paperwork, was told we had been approved at about 6.5% and when I reviewed my paperwork, it was over 12% (with a co-signer!). Despite many phone calls, I still have not received my warranty paperwork, so I cannot fix the truck. The truck was sold with no issues, and it has more than I can count (total lemon) including serious rusting. They gave us a Carfax that also reflects a near perfect truck (with the exception of an accident, which I have been unable to verify what the damage was) and gave us a piece of crap rust bucket with serious issues. Additionally, they gave me $2000 less for my trade than what we agreed upon and tacked on an additional $4000 for the truck. Additionally, our financing was contingent upon submitting proof of income for my co-signer, which I was later told was no longer needed (even though my co-signer no longer had income). I later found out this was due to the fact that they falsified our application so that it would no longer be needed (I got an approval and denial from the same company and the explained everything to me). To add further insult to injury, they were supposed to hold my $2,000 deposit for 21 days and overdrew my account twice, causing a total of $70 in fees that they were supposed to reimburse and still have not. I have tried to resolve this amicably with the dealership and have been unsuccessful. So, needless to say, I will be filing complaints everywhere imaginable. I also have a fraud case with the finance company. DO NOT SHOP HERE! Also, here recently I have been harassed by a sales manager Scotty, who would desperately love to have me trade my tundra for a new car! Ha. No thank you! More

Great experience Normally I dread going into a dealership but Belhem changed that. Belhem was great to work with. She listened to what was important to me and didn’ Normally I dread going into a dealership but Belhem changed that. Belhem was great to work with. She listened to what was important to me and didn’t try to sell me something I couldn’t afford. I will definitely be referring friends and family who need vehicles. More

They ask you to commit fraud Horrible dealership after numerous visits they wrote the contract wrong and asked me to commit fraud and lie about where I lived. The finance manager Horrible dealership after numerous visits they wrote the contract wrong and asked me to commit fraud and lie about where I lived. The finance manager Herb told me to change my address on my bank statement print it off and change it back. When I refused they said the would rewrite the paperwork and come down and sign when I arrived Steve another manager stated because I refused to lie and commit fraud they want the car. I said how am I to get home I live 25 miles away he said call a friend or walk. So unprofessional and rude. I would not refer my worst enemy here. I am filing formal charges with the police as I have the entire conversation recorded and proof of them requesting me to commit felony fraud More

Not Recommended I shopped around for a new car. Inquired at Sands and was contacted by Shawn. He didn't want to work with me over the phone and sounded paranoid about I shopped around for a new car. Inquired at Sands and was contacted by Shawn. He didn't want to work with me over the phone and sounded paranoid about people taking their numbers to shop closer. I mostly texted and tried to get him to send a quote in as proof that they can deliver a good price. Never happened and took a good deal from someone else. He laughed and hung up on me during his last call. I don't recommend this place due to their rudeness and unwillingness to work with customers shopping for a new car. More

New Car Buying Experience My husband and I went Sands Kia and purchased our 4th vehicle from them today! Our Sales Rep, Michael "Scotty" Downes and the Sales Manager, Christoph My husband and I went Sands Kia and purchased our 4th vehicle from them today! Our Sales Rep, Michael "Scotty" Downes and the Sales Manager, Christopher Robinson went out of their way to help us get a deal on our 2019 Kia Sportage that worked best for our family. Both were really friendly and made us feel comfortable. More

Belhem Cummins Belhem has gone above and beyond I bought five cars and she spent time on all five to show me what I needed to do my daughters bought 2 my granddaug Belhem has gone above and beyond I bought five cars and she spent time on all five to show me what I needed to do my daughters bought 2 my granddaughter brought 2 my boss bought 2 and my best friend bought one and they all loved her More