Sands Kia

Shady, fraudulent liars If I could leave zero or negative stars, I would. This place is ridiculous, I have been trying to resolve an issue with this dealership since I purcha If I could leave zero or negative stars, I would. This place is ridiculous, I have been trying to resolve an issue with this dealership since I purchased a vehicle in January. I traded my 2015 Kia Soul in for a 2012 Toyota Tundra, advertised at $15,995 and ended up paying $36,000.00 (by the time its paid off with Ally, the finance company), an over-priced paperweight that has not been driven since two weeks after it was purchased. I got a bait and switch on our finance paperwork, was told we had been approved at about 6.5% and when I reviewed my paperwork, it was over 12% (with a co-signer!). Despite many phone calls, I still have not received my warranty paperwork, so I cannot fix the truck. The truck was sold with no issues, and it has more than I can count (total lemon) including serious rusting. They gave us a Carfax that also reflects a near perfect truck (with the exception of an accident, which I have been unable to verify what the damage was) and gave us a piece of crap rust bucket with serious issues. Additionally, they gave me $2000 less for my trade than what we agreed upon and tacked on an additional $4000 for the truck. Additionally, our financing was contingent upon submitting proof of income for my co-signer, which I was later told was no longer needed (even though my co-signer no longer had income). I later found out this was due to the fact that they falsified our application so that it would no longer be needed (I got an approval and denial from the same company and the explained everything to me). To add further insult to injury, they were supposed to hold my $2,000 deposit for 21 days and overdrew my account twice, causing a total of $70 in fees that they were supposed to reimburse and still have not. I have tried to resolve this amicably with the dealership and have been unsuccessful. So, needless to say, I will be filing complaints everywhere imaginable. I also have a fraud case with the finance company. DO NOT SHOP HERE! Also, here recently I have been harassed by a sales manager Scotty, who would desperately love to have me trade my tundra for a new car! Ha. No thank you! More

Great experience Normally I dread going into a dealership but Belhem changed that. Belhem was great to work with. She listened to what was important to me and didn’ Normally I dread going into a dealership but Belhem changed that. Belhem was great to work with. She listened to what was important to me and didn’t try to sell me something I couldn’t afford. I will definitely be referring friends and family who need vehicles. More

They ask you to commit fraud Horrible dealership after numerous visits they wrote the contract wrong and asked me to commit fraud and lie about where I lived. The finance manager Horrible dealership after numerous visits they wrote the contract wrong and asked me to commit fraud and lie about where I lived. The finance manager Herb told me to change my address on my bank statement print it off and change it back. When I refused they said the would rewrite the paperwork and come down and sign when I arrived Steve another manager stated because I refused to lie and commit fraud they want the car. I said how am I to get home I live 25 miles away he said call a friend or walk. So unprofessional and rude. I would not refer my worst enemy here. I am filing formal charges with the police as I have the entire conversation recorded and proof of them requesting me to commit felony fraud More

Not Recommended I shopped around for a new car. Inquired at Sands and was contacted by Shawn. He didn't want to work with me over the phone and sounded paranoid about I shopped around for a new car. Inquired at Sands and was contacted by Shawn. He didn't want to work with me over the phone and sounded paranoid about people taking their numbers to shop closer. I mostly texted and tried to get him to send a quote in as proof that they can deliver a good price. Never happened and took a good deal from someone else. He laughed and hung up on me during his last call. I don't recommend this place due to their rudeness and unwillingness to work with customers shopping for a new car. More

New Car Buying Experience My husband and I went Sands Kia and purchased our 4th vehicle from them today! Our Sales Rep, Michael "Scotty" Downes and the Sales Manager, Christoph My husband and I went Sands Kia and purchased our 4th vehicle from them today! Our Sales Rep, Michael "Scotty" Downes and the Sales Manager, Christopher Robinson went out of their way to help us get a deal on our 2019 Kia Sportage that worked best for our family. Both were really friendly and made us feel comfortable. More

Belhem Cummins Belhem has gone above and beyond I bought five cars and she spent time on all five to show me what I needed to do my daughters bought 2 my granddaug Belhem has gone above and beyond I bought five cars and she spent time on all five to show me what I needed to do my daughters bought 2 my granddaughter brought 2 my boss bought 2 and my best friend bought one and they all loved her More

Belen Cumming and Nick Anderson, my two favorite people! My experience with Sands Kia has been a positive one. My family and I have purchased several cars from Belhem and will continue to do so. We love wo My experience with Sands Kia has been a positive one. My family and I have purchased several cars from Belhem and will continue to do so. We love working with her. She is trustworthy and listens to what our needs are. We love her upbeat personality and how down to earth and approachable she is. She is great with follow up. Overall a great salesperson and our go to with any car needs we have. We recommend her to any of our friends that are looking to purchase a vehicle as we want them to have a positive car buying experience like we've had. Now our go to Service guy is Nick Anderson. He, also, is a great to deal with. He is great at explaining what each service entails and never tries to take advantage of you. He is always willing to work with you and that is appreciated. He is our go to for our service needs. More

Absolutely Amazing and Easy Going!!! Matt Smith and Matt Martin did an awesome job with out pressuring and giving me a great deal!!!!!!!! Wendi proud Kia owner 3x over! Thank You so much Matt Smith and Matt Martin did an awesome job with out pressuring and giving me a great deal!!!!!!!! Wendi proud Kia owner 3x over! Thank You so much!!! More

Belhem Cummins is my go to sales agent! The most important thing to me when I'm making a purchase is Trust. Belham is exactly who I trust. I and my family members and friends have all bought The most important thing to me when I'm making a purchase is Trust. Belham is exactly who I trust. I and my family members and friends have all bought vehicles through her. Every one of us has been impressed with her honesty and her diligence in finding us the right car. Anytime someone tells me they're looking for a car she's the first person I give to them. Whether it's new or used Belhem makes the effort to get you what you want! In addition, their service department is outstanding. Stephen Sanchez never lets me down. Again it is trust that brings me back. More

Bell is the BEST! We have purchased 2 Kia Souls from Belhem Cummins. She is by far the best Sales person at this dealership. We will be back again! We have purchased 2 Kia Souls from Belhem Cummins. She is by far the best Sales person at this dealership. We will be back again! More