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Sands Kia
Surprise, AZ
451 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 451 reviews
April 26, 2011
First and foremost, I would not recommend this dealership to anyone. My girlfriend and I went to this dealership prior to going to the Dodge dealership nearby (which I recommend). Carlos approached us and we to anyone. My girlfriend and I went to this dealership prior to going to the Dodge dealership nearby (which I recommend). Carlos approached us and we immediately set out what we were looking for, our price range, etc. so that nothing was uncertain. Carlos patiently took us around the lot and recommended some vehicles. We found the 2011 Kia Optima to be a great car with a great warranty. Because it was a Saturday (or Sunday) and near closing, we were told that the dealership would look around for financing and we would receive a call the next day... Here we are nearly three weeks later (having already went elsewhere and bought a car) and I still have yet to hear from Carlos or any other Kia employee for that matter. Had the dealership gotten back to us on time, we would have purchased the vehicle. However, because they did not get back to us, we went elsewhere and found a car. "You snooze, you lose." I have never reecieved scuh poor customer service and, as a result, have no intention of ever going back to this lot. My advice: Look elsewhere. More
by asukyleblue
Employees Worked With
Carlos
