Sands Kia

I went to Sands Kia because it was close to my house and I was interested in purchasing a Soul. Once I was there looking at them all, Kyle Coffee and Dell were super friendly in helping me find the perfect I was interested in purchasing a Soul. Once I was there looking at them all, Kyle Coffee and Dell were super friendly in helping me find the perfect one with everything I wanted included in it. I even got the color I wanted! Cody Jeffers was my finance guy and was super knowledgable about the warranty and also got me a great interest rate! I would go back there again for sure! We will be trading in our other car in about 6 months and I will go see them again. Thank you for the great customer service! More

Contacted Sands Kia via internet as they had Optima EX, Primeum, & Tech Packages in Dark Cherry. We arrived a price and discussed my trade. I drove to Suprise from Las Vegas. Total deal took about 2 1/2 Primeum, & Tech Packages in Dark Cherry. We arrived a price and discussed my trade. I drove to Suprise from Las Vegas. Total deal took about 2 1/2 including test drive, paperwork, new detailing and "new car delivery." Extremely happy with deal, fair value all around. They even threw iine iPod cable for free ($35). Would recommentt any of the team members. I am 60, have bought numerous cars (new, used) over the past 45 years. This was by far the least stressful... Great Job!! More

Everybody was very friendly and professional. We had the best car experience EVER!! Belhem was very professionl and knowledgeable . She meet all of our needs. I look at buy a new car in a whole diffrent way best car experience EVER!! Belhem was very professionl and knowledgeable . She meet all of our needs. I look at buy a new car in a whole diffrent way. Thank You Belhem C. More

no b/s like some of bell rd stores All the sales staff very professional. car was cleaned and washed in a timely manor and a good demo at delivery was done Thank you sands kia and Robert Schilling very professional. car was cleaned and washed in a timely manor and a good demo at delivery was done Thank you sands kia and Robert Schilling More

I was treated like a king and he was forth comeing about every question I asked he was sensitive to my vehicular needs and was courteous every question I asked he was sensitive to my vehicular needs and was courteous More

We bought a Kia Soul from Ryan and he was very knowledgeable and professional. Everyone at the dealership was very friendly, it was a pleasure doing business with them. knowledgeable and professional. Everyone at the dealership was very friendly, it was a pleasure doing business with them. More

Customer care was great! I appreciated the personal care and friendly communication. Robert was honest, and listened to what I wanted while trying to meet my budget. Thanks! and friendly communication. Robert was honest, and listened to what I wanted while trying to meet my budget. Thanks! More

Belhem was very friendly with good positive attitude. She answered properly to all the questions I needs. She wrote all on the notes through our conversation because we are deaf couple. We were pleasure to h answered properly to all the questions I needs. She wrote all on the notes through our conversation because we are deaf couple. We were pleasure to have Belhem as our saleperson. More

We bought a car here, or so we thought, we finalized the loan, and thought all was good. We gave this dealership $1500 for a down payment and $500 2 weeks later. When we went to purchase the car, the sales loan, and thought all was good. We gave this dealership $1500 for a down payment and $500 2 weeks later. When we went to purchase the car, the sales manager told us that the dealership had paid the down payment, and we were to reimburse the dealership, so the only contact that we had was with the dealership. The finance company contacted us a week ago, and gave us our payment dates and said that all was well. When we went to check up on our Registration, we were told that we needed to put down an additional $1100, and that the dealership had NEVER paid the down payment up front, and that because we had to break up our down payment, our payment was delayed and we/the dealership were penalized! We got nothing in writing, we were told that the loan was final, no one contacted us telling us that anything was wrong. We should have known something was wrong when we went in to purchase the car all of the salespeople were in a meeting to discuss some issues with sales numbers. My husband and I don't have the best credit, and were skeptical when Richard INSISTED that we were good, and could get a car, we had him run our information before coming to the dealership so that we would not waste our time or theirs. I'm not naive, I understand that the dealership can pull out of the deal after you leave, but this is almost 60 days later! If the dealership had been honest, and not just trying push their sales numbers, we probably would not have wasted our time. At the very least, I would have appreciated the dealership telling us: "we can't put the money up, we need you to get the down payment in before whatever date, or the finance company will pull out of the loan." Instead, we were told that our payment was accepted within the given timeline, and that there was nothing to be concerned about. Now, we have to look for another car. More

This is a prime example of a dishonest dealership. They don't want to do business with a knowledgeable customer. They withheld rebate information and lied about Costco pricing. I walked out, never to retur don't want to do business with a knowledgeable customer. They withheld rebate information and lied about Costco pricing. I walked out, never to return. More