
Sands Kia
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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very happy with the customer service and if anyone wants a new car and asks me for referrals I will surely recommend Sands Kia and Belham Cummins. a new car and asks me for referrals I will surely recommend Sands Kia and Belham Cummins. More
I wasted my time at several other dealerships getting frustrated and dealing with pushy staff who were giving me the run around. I wish Sands Kia would have been my first dealership and I could have frustrated and dealing with pushy staff who were giving me the run around. I wish Sands Kia would have been my first dealership and I could have avoided the other unpleasant experiences. Belhem and Dennis were very kind (NOT PUSHY) in fact when I wanted to think about the deal overnight they respected my choice without any pressure. After realizing that I was getting the best deal around, I returned the next morning and purchased a 2012 Kia Sportage. The Sportage was clean and ready for delivery and Belhem was very knowledgeable of the vehicle features. She took the time to make sure cell phones were connected to the Bluetooth and I understood how to operate the vehicle properly. I will share my experience with my family and friends and recommend they deal with Belhem and Dennis. More
Friendly service. Explained all about our new car before we left the dealership. The car we purchased was very clean and was filled with a full tank of gas. we left the dealership. The car we purchased was very clean and was filled with a full tank of gas. More
Waited three days for an initial appointment, after exchanging quite a few emails back and forth. Both,my husband and I took the day off from work (without pay)so we can keep up our 8 am appointment wi exchanging quite a few emails back and forth. Both,my husband and I took the day off from work (without pay)so we can keep up our 8 am appointment with Kyle and possibly get our new used car that we were very interested in. Dealership is more than 30 miles away from our address, one way. We arrived at 8:13 am, just to be advised that Kyle is not even supposed to be there until noon today. Girl at the front desk attempted to call him in, but he never answered the phone. Very poor customer service, and customer handling, in my opinion. I keep up my appointments,and if i can't make them, i call at least 24 hours in advance. So, yeah, he let us loose double day of work, and drive 60 miles for nothing.Evil.Irresponsible. More
Josh and Rob were extremely helpful in getting me into the car i wanted with all the features I requested. I was set on a loaded silver Optima EX but they didn't have it in silver. Josh and Rob immediatel the car i wanted with all the features I requested. I was set on a loaded silver Optima EX but they didn't have it in silver. Josh and Rob immediately got on the phone and had a silver Optima Ex at the dealership. Very satisfied with my service. More
I came in for a routine oil change ..which Eddie had made complimentary because at my last visit they had ordered a wrong part and I had to come back a second time . (great customer service) while changing m complimentary because at my last visit they had ordered a wrong part and I had to come back a second time . (great customer service) while changing my oil( IM GOING ON A ROAD TRIP)Mark happenened to find two nails in two different tires. This would have been a disaster for me on my way to Nevada. Needless to say we got it all taken care of before I had to leave and everyone will be safe.I love my service guy and my mechanic Mark More
Sands Kia is awesome.. If it wasn't for Belhem n Joe my wife and I woundn't be proud owners of a 2013 Kia Sorento. Belhem was amazing and listen to all our needs. She also took the time to show us differen wife and I woundn't be proud owners of a 2013 Kia Sorento. Belhem was amazing and listen to all our needs. She also took the time to show us different Sorento's even tho it was late and they were close. We didn't get out of the dealership until 11pm and not once did we feel pressure from them to get us out of the store.. Joe at finance also did a great job to keep us in out monthly budget.. I would recommend this Kia dealership to anyone looking for a great experience.. Thx .. More
We were greeted by an young lady who was knowledgeable,pleasant,and wanted us to get the car we wanted (as was the Finance Man. knowledgeable,pleasant,and wanted us to get the car we wanted (as was the Finance Man. More
I gave this high rating because Eddie is always so through and nice when I get service. He explains everything about the car very well. I have recommended this dealership to other people for service through and nice when I get service. He explains everything about the car very well. I have recommended this dealership to other people for service and buying a new car. More
We purchased a new Kia Sorento from this dealership and actually had a wonderful experience. The sales people listened to our needs, from the monthly payment to the options on the vehicle. They were honest actually had a wonderful experience. The sales people listened to our needs, from the monthly payment to the options on the vehicle. They were honest and straight-forward, and did not play games. Belhem was wonderful to work with, and we look forward to purchasing another vehicle in the near future. More