Sands Kia

I WENT TO GO FOR SERVICE FOR MY KIA SERENTO AND I FOUND OUT THAT THE BATTERY WASNT COVERD ON MY WARRANTY SO I BOUGHT ANOTHER FROM AUTOZONE AND WENT BACK HE HELPED ME FOR FREE I WANTED TO SAY THANK YOU SO M OUT THAT THE BATTERY WASNT COVERD ON MY WARRANTY SO I BOUGHT ANOTHER FROM AUTOZONE AND WENT BACK HE HELPED ME FOR FREE I WANTED TO SAY THANK YOU SO MUCH WE COULDNT HAVE DONE IT WITH OUT YOU More

We were extremely pleased with our experience at Sands Kia in Surprise. After purchasing many cars over the years at other dealerships, we were dreading the idea of having to spend all day at a dealershi Kia in Surprise. After purchasing many cars over the years at other dealerships, we were dreading the idea of having to spend all day at a dealership trying to make a deal and ending up with a car payment we weren't comfortable with because of our bad credit. We were excited and surprised to walk out of Sands Kia with keys to a very nice, gently used, previously owned car with a full tank of gas within an hour and a half. The payment was a little steep at first but the deal was done on a Sunday and Sands called us the next day to inform us that the bank actually knocked a hundred dollars off our payment so the payment ended up being way better than we thought for such a nice car and considering our bad credit. Yahoo! Belhem Cummins was the Sales Person we worked with at Sands. She was awesome. If we ever need to purchase another vehicle, we will definitely go see her. She pampered us the whole time we were there. She found out right away what we qualified for so our time wasn't wasted and she helped us find a car that we liked (within our price range) in less than 30 minutes. We have been back to the dealership several times since and Belhem jumped up from her desk to give us hugs each time we came in. We have never experienced this kind of customer service and sincere care from any other car salesperson. The rest of the staff at Sands Kia in Surprise were very friendly as well. We were never treated poorly or with disrespect because of our bad credit. We were treated exceptionally well. Thank you Belhem! And thanks to everyone else at Sands Kia in Surprise for making "the deal" such a pleasant, quick experience. More

Rebeca was great, we came in earlier in the week and meet with her, no pressure. We were just seeing what the Sportage cost and comparing with another type of car at a different dealer (dif mfg.) We went ba with her, no pressure. We were just seeing what the Sportage cost and comparing with another type of car at a different dealer (dif mfg.) We went back to Rebeca to get there bottom line price and we purchased the car. Great experience with Sands and your sales team. More

Wow....this dealership SHOULD NOT have a high overall rating. I live less than 3 miles from the place, live in Surprise and have had my service done at their Chevy dealership. I WON'T GO BACK TO EITHER rating. I live less than 3 miles from the place, live in Surprise and have had my service done at their Chevy dealership. I WON'T GO BACK TO EITHER ONE....AND I HAVE TOLD ALL MY FAMILY AND FRIENDS!! If you ever want to try and buy a car there.....get everything in writing, they NEVER have the same price or program from day to day and never have the proper paperwork to follow through on a deal. They will sneak in all kinds of extras and change terms since they never give you anything. Go to ANYONE else besides Sands Chevy or Kia More

Lauren and Jon-Michael were the best! They made me comfortable, answered all my questions, helped with the paperwork, everything! I've dealt with alot of dealerships and sales people over the years b comfortable, answered all my questions, helped with the paperwork, everything! I've dealt with alot of dealerships and sales people over the years but these 2 went above & beyond the normal call of duty!! The service dept. is great also - always there for my questions and explains things very clearly! Sands Kia was also able to get me fantastic financing! Couldn't ask for better no matter which way you look!!!!! I wish there was a rating of 10 because that's what is deserved!! More

Ryan Rutt provided excellent customer service, and made our buying experience pleasurable. He answered all questions pertaining to subject vehicle, and gave us an awesome deal on our new 2012 Kia Sorento. our buying experience pleasurable. He answered all questions pertaining to subject vehicle, and gave us an awesome deal on our new 2012 Kia Sorento. I will definitely recommend him to friends, and family in the area. More

Belhem who was my sales rep, went above and behond to make sure all my previous car transfer went with out any hitchs. she follow up by calling me to ask if everything was alright, how was the car runnin make sure all my previous car transfer went with out any hitchs. she follow up by calling me to ask if everything was alright, how was the car running and to see if i had any concerns or questions. great sales service and customer service as well. More

All sales staff and follow up staff were very helpful in the purchase of a new car. The car was deliver in a timely manner and the saleman was very helpful in setting up several features of the car. the purchase of a new car. The car was deliver in a timely manner and the saleman was very helpful in setting up several features of the car. More

I spoke with a great man named Joe, and another gentelman named Vince. They were very down to earth nice guys, and they got me a great deal on my car. I will tell everyone to go to Sands Kia over any other d named Vince. They were very down to earth nice guys, and they got me a great deal on my car. I will tell everyone to go to Sands Kia over any other dealership! More

Helpful. Did not feel like I was trying to be sold something I did not want. The best thing was they did not try and sell all these worthless add-ons. Will return there the next time I am in need of a something I did not want. The best thing was they did not try and sell all these worthless add-ons. Will return there the next time I am in need of a car. More