Sands Kia

Outstanding customer service I recently purchased 2 vehicles from Sands Kia, used and new. The associates that assisted me were always nice, honest and very patient. There may hav I recently purchased 2 vehicles from Sands Kia, used and new. The associates that assisted me were always nice, honest and very patient. There may have been issues that were out of their control, but they still fought for me because it was the right thing to do. I will definitely recommend future clients to go to this location. They truly saw me as a person and not just another commission. They went above and beyond for me. I never felt pressured,in fact I was quite comfortable and welcomed. Oh, did I mention that I love my new vehicles? More

My husband and I had the best experience in car buying thanks to Belham and Herb. I can not rave enough about how pleasant our experience was at Sands Kia thanks to the exceptional service and friendlines thanks to Belham and Herb. I can not rave enough about how pleasant our experience was at Sands Kia thanks to the exceptional service and friendliness we received from Belham and Herb. If you are buying your first car or your 10th car Belham is the sales representative to see. She goes the distance and has compassion for her customers. I can't wait to go back for an oil change and say hello to the entire team at Sands Kia!!!!! More

Great and friendly personnel. Chris was very professional, listened well to our requests as well as our concerns and was always attentative. I would recommend anyone to shop here. professional, listened well to our requests as well as our concerns and was always attentative. I would recommend anyone to shop here. More

Belhem is execllent salesperson. Her attentiveness and Belhem is execllent salesperson. Her attentiveness and attention to detail was excellent and made the car buying experience pleasant. She went abov Belhem is execllent salesperson. Her attentiveness and attention to detail was excellent and made the car buying experience pleasant. She went above and beyond answering our questions. She made us feel very comfortable. I will make sure I recommend Bel to future buyers. Sands is very lucky to have her on their staff. I would also like to mention Stephan in service. He was very helpful and answered all of my questions in a helpful, friendly and pleasant manner. KUDOS TO BOTH OF THEM More

Dealership operator's like a scam. They ask you for your DL as soon as you arrive on their lot, (Do not give them your drivers license until you are ready to make a purchase, there is no reason they n your DL as soon as you arrive on their lot, (Do not give them your drivers license until you are ready to make a purchase, there is no reason they need to have it prior!) they are running your license without your permission! Trying to track information on you! One of the worst car buying experience I have ever had, we there are their prices seems to be lower than those at other Kia dealership (but the try to get you on the back-end)...Secure your financing on your own if you decide to buy there (better yet go to another Kia dealership)..After driving off their lot with my care, it was 2 months before they finally sent my loan papers to my financing choice (which was pre-approved) as they wanted to go thru their lender (they get some kind of kick-backs from them). I called the sales person, sales manager, finance manager, non would take or return my calls, finally I went down to the dealership to demand that they submit my loan papers to my bank, even my back called them repeatedly and could not get them to comply! This resulted into my temp tags expiring, etc.....I was told by one of their former employee (who I happen to run into later) that they were stalling my financing as they did not want my deal to go thru as A higher level manager felt they should have charge me more for the car. So do yourself a favor, don't go there! Go to Kia dealership in Peoria, (where I get my service now) they are very professional, the service is great...sometimes when you think you are getting a better price you are not.... More