Sands Kia

UPDATE: Waaaayyyyy back in the archives of this web site rests my first review of Sands Kia in Surprise, AZ which was the most excruciatingly car experience a buyer could have. We found ourselves looking rests my first review of Sands Kia in Surprise, AZ which was the most excruciatingly car experience a buyer could have. We found ourselves looking for a second new vehicle and were very interested in another Kia. After shopping the competition and being very unimpressed we decided to check out Sands Kia again and see if dealing with somebody new would produce a different result. I am happy to report that things have changed dramatically and for the better...the dealership is under new management with an entirely new staff, inclusive of service. There were no high pressure tactics, no game playing, no rude sales person, no lackadaisical attitude from management! We were greeted with a smile and a sincere desire to learn what our need was and find a vehicle that would fulfill those needs, at a price that was fair and acceptable to us. The personnel at the dealership that we dealt with that day were knowledgeable, courteous and got us exactly where we wanted to be...out of an old vehicle and into a new Kia Sorento...which we LOVE! This was a car buying experience that happened in a fraction of the time we were at the dealership in 2011 and everything that Sands Kia said they could do they did. We are very glad that we gave this dealership a second look because we would have missed out and settled for a vehicle that we did not necessarily want or were happy with. CONGRATULATIONS Sands Kia for a job well done and thank you, thank you, thank you from a very satisfied customer! More

We had an after market radio with navigator system put in after purchase. Shaun was extremely helpful and patient with us while teaching us about the operation and putting in the bluetooth information for o after purchase. Shaun was extremely helpful and patient with us while teaching us about the operation and putting in the bluetooth information for our phones. Neither of us are very tech savvy and appreciated his knowledge. It has been a pleasure doing business with Sands KIA and we would not hesitate recommending them to anyone. Thanks Tim and Merling Rogers More

Came in for an oil change appointment. The employees are always extremely friendly and courteous. They got me in as soon as I arrived. I'm always happy with the service that they provide. always extremely friendly and courteous. They got me in as soon as I arrived. I'm always happy with the service that they provide. More

Have been in Sands Kia two times already ,since I bought my Kia Sorento never had a problem with making an appointment and a very satisfied customer with all there services and attention . And love Chrissy my Kia Sorento never had a problem with making an appointment and a very satisfied customer with all there services and attention . And love Chrissy 's service to us customers she is always a pleasure to talk too. More

It was nice to go to this Kia dealership for oil change and tire rotation Whats even better they took A coupons That I got from Different Kia dealer and tire rotation Whats even better they took A coupons That I got from Different Kia dealer More

I went in to get the oil changed and tires rotated on my 2011 Sorento and to have some questions answered on what to do since my lease was going to expire in a couple of months. At the end of the day I dro 2011 Sorento and to have some questions answered on what to do since my lease was going to expire in a couple of months. At the end of the day I drove off with my new 2013 Sorento. The whole experience was great and working with Kelly really put me at ease. At all times he was very professional and led me through the process with the confidence and assurance that I needed. I will definitely be back in three years to get my new Kia! More

This is the 2nd time I bought a vehicle from this Dealership. Last year I bought a used Chevy and hated it so I traded it in for an 08 sedona :) Im in love with my van. Everyone is very helpful an Dealership. Last year I bought a used Chevy and hated it so I traded it in for an 08 sedona :) Im in love with my van. Everyone is very helpful and not pushy at all. 2nd yr in a row and I'm very satisfied with your customer service. I can rest easy knowing my kids and myself are riding around in a very safe, reliable van. More

Amazing service the best experience ever had. Very friendly staff. Belhem was very helpful and really listened to what i wanted. Everyone was very helpful friendly staff. Belhem was very helpful and really listened to what i wanted. Everyone was very helpful More

Belhem was great!!! She even called us the Monday after we purchased our car. I will totally see her again when we want to buy our next car. Robert was a bit pushy, but Belhem and the other sales manager w we purchased our car. I will totally see her again when we want to buy our next car. Robert was a bit pushy, but Belhem and the other sales manager were fabulous! More

I have had some bad experiences at dealerships before and this was by far the best! They were super friendly from the moment I got on the lot and really seemed to care about me and were willing to do anythin this was by far the best! They were super friendly from the moment I got on the lot and really seemed to care about me and were willing to do anything they could to make sure that I was happy and that I got the best deal that I could. I left satisfied and I would highly recommend this dealership. I will definitely keep it in mind next time I want to buy a car. I traveled all the way from Tempe to Surprise and it was worth it! They are so great, There isn't anything bad to say. More