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Sands Kia

Surprise, AZ

3.4
414 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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13474 N Autoshow Ave

Surprise, AZ

85388

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Showing 414 reviews

June 18, 2013

My service visit accomplished all that was needed. Great service and very friendly people. This was my second purchased KIA Forte, I up graded my last one. Great auto that's why I rated this dealership Grea More

by kays13kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2013 -

Sands Kia responded

Thank you for choosing Sands Kia! We're thrilled that you enjoyed working with our service department. It's awesome you are a two-time Kia Forte owner as well. We always love to hear from our valued customers. If you have any questions or concerns for our service or sales staff please feel free to reach out to us at any time. We look forward to working with you again soon. Don't forget to find us on Twitter and Facebook, we offer exclusive specials for our valued customers. Thanks again! Sincerely, John Thomas, General Manager, jthomas@sandskia.com, 623-474-3344

June 15, 2013

Being met by Chrissy Feireisel at 7am is like a golden ray of sunshine. It is a pleasure to deal with cheerful and helpful people and Chrissy is one of them. She has a great attitude and is one of the r More

by BernardWise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2013 -

Sands Kia responded

Thanks for taking the time to leave us this fantastic review! It makes us incredibly happy to hear that Chrissy was able to make your visit nothing less than spectacular. We make it our goal to earn lifelong customers and cannot wait for the opportunity to assist you again in the future. Thank you for choosing Sands Kia and don’t forget to find us on Facebook and Twitter to get exclusive deals and the latest industry news. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

May 30, 2013

This was the second vehice I purchased at Sands Kia. Belhem is awesome! She made sure all my questions were answered and took the time to make sure I picked the vehicle that best suited my needs. Her cu More

by sgelhaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 31, 2013 -

Sands Kia responded

We would like to thank you for leaving this excellent review. We are always here to help so let us know if there is ever anything we can do to help. Thank you for choosing Sands Kia and congratulations on your second new car purchased at our dealership! Don’t forget to find us on Facebook and Twitter to get exclusive coupons and monthly specials to go along with your new car. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

May 14, 2013

I have been involved in buying three autos there in the last three months.... Any questions I have had, have been answered. The staff there goes the extra mile for a customer. A person does not feel dum More

by strykerdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2013 -

Sands Kia responded

Thank you so much for leaving us this excellent review! I am pleased to hear that our team was able to exceed your expectations and hopefully earn your repeat business. We work hard to provide each of our customers with outstanding customer service and it's great to hear that our team was able to show you what Sands Kia is all about. Check us out on Twitter and Facebook for access to our exclusive specials! Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

April 29, 2013

Getting service done at Sands Kia is always pleasant. Their is never a delay or problem and all the staff are friendly and considerate of my time. I have had 3 Kia Souls and will probably continue drivi More

by kayleefr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Van Micklen
Apr 29, 2013 -

Sands Kia responded

We are truly thankful for this kind review as well as your choice to visit Sands Kia. It pleases us to hear that our sales team was able to show you just how important our customers are to us each time you chose to return to Sands Kia for each of your new Kia Souls. We hope that we have earned a lifelong customer and we’ll get the opportunity to help you again in the future. Once again, thank you for choosing Sands Kia and don’t forget to find us on Facebook and Twitter where you can find monthly specials and coupons. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

April 27, 2013

Robert and Bella were AWSOME. They were so friendly and answered all our questions. They did everything they could to be sure we got a new vehicle!!!! THANK YOU!! More

by Tina Shontz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Schilling
Apr 29, 2013 -

Sands Kia responded

Thank you for leaving this wonderful review! We strive to provide our customers with nothing but the best customer service possible and Robert and Bella are perfect examples of this with their willingness to go above and beyond to provide for our customers. We look forward to assisting you again in the future and would like to congratulate you on your new vehicle. Thanks for choosing Sands Kia and be sure to find us on Facebook and Twitter to get exclusive deals and monthly service specials. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

April 24, 2013

I was in the area shopping on Saturday April 20th and thought I would stop by to arrange appointment to get oil changed. I was promptly greeted by service advisor Todd, who much to my amazement, said he More

by tee853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Van Wicklin 341829
Apr 25, 2013 -

Sands Kia responded

We would like to thank you for taking the time to share your overall experience with the Sands Kia service team. There is nothing that we value more than the satisfaction our customers so we hope that this was made clear by the hard work and attention to detail displayed during your visit. We couldn’t be happier to hear that the service team was able to provide such excellent service you’ll be recommending our services to your family and friends. Don’t hesitate to let us know if there is anything else we can do to help and of course, don’t forget to find us on Facebook and Twitter for exclusive deals and monthly specials! Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344

April 21, 2013

At my sister's (current Kia owner) urging, I went to Sands Kia to look at the Kia Soul. My sister and I were immediately approached by a friendly sales rep named Raymond. I told Raymond, I was not buyi More

by iammarysue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond and Paul
Apr 22, 2013 -

Sands Kia responded

Thanks for taking the time to leave us this excellent review! We strive to provide the highest levels of customer service and we’re glad to hear Raymond was able to take such great care of you. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Thank you for choosing Sands Kia and be sure to find us on Facebook and Twitter to get exclusive deals and monthly service specials. Sincerely, John Thomas General Manager 623-474-3344 jthomas@sandskia.com

April 20, 2013

Sands Kia is by far the best Kia dealership in the valley. They treat you and your vehicle the way you expect to be treated. I have dealt with several dealerships in my life time and I will say they a More

by msballard1357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2013 -

Sands Kia responded

On behalf of the entire team at Sands Kia, I would like to thank you for taking the time to leave such a great review of your recent experience at our dealership. If you have any questions or need any help at all with your vehicle’s service, please don’t hesitate to contact us immediately. Thank you for choosing Sands Kia and be sure to head over to our Facebook and Twitter pages to take advantage of the exclusive coupons you will find. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344

April 17, 2013

UPDATE: Waaaayyyyy back in the archives of this web site rests my first review of Sands Kia in Surprise, AZ which was the most excruciatingly car experience a buyer could have. We found ourselves looking More

by PThoemke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dess Dobrosi, Rob Denlevy
Apr 17, 2013 -

Sands Kia responded

It means a great deal to all of us here that you are able to leave this wonderful review after your most recent visit to Sands Kia. We apologize for your initial experience but we’re thrilled you were able to see the effort we have all put into making sure our customers know how much they are valued. We hope you enjoy your new Kia Sorento and come back to see us again soon! Don’t forget to follow us on Facebook and Twitter. Sincerely, John Thomas General Manager jthomas@sandskia.com

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