Sands Kia
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Belhem is execllent salesperson. Her attentiveness and Belhem is execllent salesperson. Her attentiveness and attention to detail was excellent and made the car buying experience pleasant. She went abov Belhem is execllent salesperson. Her attentiveness and attention to detail was excellent and made the car buying experience pleasant. She went above and beyond answering our questions. She made us feel very comfortable. I will make sure I recommend Bel to future buyers. Sands is very lucky to have her on their staff. I would also like to mention Stephan in service. He was very helpful and answered all of my questions in a helpful, friendly and pleasant manner. KUDOS TO BOTH OF THEM More
Dealership operator's like a scam. They ask you for your DL as soon as you arrive on their lot, (Do not give them your drivers license until you are ready to make a purchase, there is no reason they n your DL as soon as you arrive on their lot, (Do not give them your drivers license until you are ready to make a purchase, there is no reason they need to have it prior!) they are running your license without your permission! Trying to track information on you! One of the worst car buying experience I have ever had, we there are their prices seems to be lower than those at other Kia dealership (but the try to get you on the back-end)...Secure your financing on your own if you decide to buy there (better yet go to another Kia dealership)..After driving off their lot with my care, it was 2 months before they finally sent my loan papers to my financing choice (which was pre-approved) as they wanted to go thru their lender (they get some kind of kick-backs from them). I called the sales person, sales manager, finance manager, non would take or return my calls, finally I went down to the dealership to demand that they submit my loan papers to my bank, even my back called them repeatedly and could not get them to comply! This resulted into my temp tags expiring, etc.....I was told by one of their former employee (who I happen to run into later) that they were stalling my financing as they did not want my deal to go thru as A higher level manager felt they should have charge me more for the car. So do yourself a favor, don't go there! Go to Kia dealership in Peoria, (where I get my service now) they are very professional, the service is great...sometimes when you think you are getting a better price you are not.... More
Thanks for putting the deal together for my dad. Top notch, fast no bull service..... They worked out the deal from 1800 miles away.Another happy Kia owner.... Thanks again Sands Kia. notch, fast no bull service..... They worked out the deal from 1800 miles away.Another happy Kia owner.... Thanks again Sands Kia. More
When I brought My 2008 Rondo in for service I was more then a little uneasy to learn my regular service Manager of 10 years had left the area. To my very pleasant surprise, Todd not only preformed all the then a little uneasy to learn my regular service Manager of 10 years had left the area. To my very pleasant surprise, Todd not only preformed all the work I requested, he was able to do it very quickly and at the best price available. I was willing to drive the 28 miles for service before because of my service manager. I am happy to say I will continue to do so. Thank you Todd. Thank you Kia More
My name is Karen Freund and I have a 2013 Kia Soul that I love. Stephen is always so friendly and willing to listen and help with any concerns. I never mind waiting for service because I'm always treated s love. Stephen is always so friendly and willing to listen and help with any concerns. I never mind waiting for service because I'm always treated so well. One thing though I wish they kept the coffee going. It always seems to be out when I get there. More
My husband had been misled by an advertisement (he didn't read the teeny, tiny small print) and he was interested in possibly buying a Kia. He had done some on-line investigation before we went to th didn't read the teeny, tiny small print) and he was interested in possibly buying a Kia. He had done some on-line investigation before we went to the dealership, where we were served by Justin Tolby who was the essence of patience, courtesy and kindness. Although my husband very soon realized that he almost certainly wasn't going to buy a car because of aforesaid cost confusion, Justin allowed us a test drive; explained the pricing; worked out what few rebates we would qualify for should we buy; valued our current vehicle and insisted on giving us a gift voucher although I felt we had not qualified receive one. He did his best to sell us a car in an acceptable fashion, was not obviously offended at us wasting his time and even called Mike (who seems to be his senior) to try to persuade us. Despite using hearing-aids, my husband does not hear well and can find personal interaction stressful. Justin made our experience totally un-stressful and I hope he meets better clients in the future! Please do not use our e-mail address to send promotional material. More
I have purchased three vehicles from Sands Kia and have been very pleased with the cooperation and friendliness of the salesmen. I have had all three vehicles serviced only by Sands Kia because the servic been very pleased with the cooperation and friendliness of the salesmen. I have had all three vehicles serviced only by Sands Kia because the service department is very good at figuring out what is wrong and not trying to get you to have more work done than is neccessary. I also work with Stephan Sanchez when he is there because he's very friendly and knows what he is doing. Overall I'm very pleased with the friendly atmosphere and good service at Sands KIa. More
Garry(service writer) was extremely friendly and great to work with! Thanks Garry, you have changed my mind about service here at this dealership! Wait time for Lube and tire rotate was about normal for anyw work with! Thanks Garry, you have changed my mind about service here at this dealership! Wait time for Lube and tire rotate was about normal for anywhere you can go. Everyone there at the dealer is very friendly. Thanks again! More
When I bought my Sorrento in 2012 the staff was fantastic. I have been to the service department several times for oil changes , tire rotations and I had my windows tinted. The service was outstand fantastic. I have been to the service department several times for oil changes , tire rotations and I had my windows tinted. The service was outstanding. Recently I went in because my battery was weak. Sands Kia replaced my battery free of charge, no questions asked,and I was out of there in 45 minutes with a new battery and a clean car. We also never made an appointment and it was a holiday weekend. I am100 % satisfied with Sands Kia and I also have referred people who bought a car I love my Sorrento and I would definitely buy from them again. Sands Kia is perfection through & through !! More
This was a great team. After traveling to 9 other dealerships over the course of a weekend, this is the one I came back to. Justin was willing to pull a price on a car even though it was after hours dealerships over the course of a weekend, this is the one I came back to. Justin was willing to pull a price on a car even though it was after hours on a Saturday night! I came back the next day to check out the car I really liked because I was impressed with his willingness to help. The whole crew had amazing customer service skills - always polite, explained everything in detail, listened to my concerns, focused on my request, and NEVER pressured me to purchase a new vehicle, unlike the other 9 dealerships. They even negotiated a fair discount on the car. I will recommend them to everyone. More