Sands Kia

No pressure, extremely friendly and so helpful in all sales. I walked into Sands Kia in surprise with the intention of just taking a look at the Kia. My husband and I are retired living in Sun City Grand so I a I walked into Sands Kia in surprise with the intention of just taking a look at the Kia. My husband and I are retired living in Sun City Grand so I am not new to purchasing autos. I had the Consumer Report in hand and it was obvious that Kia has come a long way in all aspects in autos reliability, hence this was not a blind purchase. Belhem Cummins was standing outside like she was just waiting for me. I ended up leaving with a Kia Optima. After driving a 2005 Cadillac Deville all these years I found the Optima to pretty much have all the bells and whistles the Cadillac has, but I enjoy driving this sporty mid-size car so much more. I found Belhem to be very professional and very well informed. This gal is a dream to work with. I would highly recommend this dealership to anyone. I still remember the torture in buying the Cadillac. The thought of going through that again almost made me sick. Belhem helped me find the right car with zero pressure and not once did I have to wait through the process of "I have to take this to my Manager." His name is Herb Dalton and he came over to me and what a nice guy he is. The price negotiation was over and agreed upon in short order. This is not a dealership that is looking to gouge you. We are looking forward to a long term relationship with all of them for years to come. More

Called before I bothered to drive ALL the way out there I described my situation to one of the Sales Managers over the phone and told them I was underwater in my car. He told me that "that's not a problem a I described my situation to one of the Sales Managers over the phone and told them I was underwater in my car. He told me that "that's not a problem and we can get you out of your current loan." Well, they couldn't. We drove their car for close to 2 weeks and they called and said the "couldn't get my deal approved." We came to pick up our car and the registration was MIA and the $50 Mercedes AMG license plate frame was stolen out of it. They told me the car would be 'locked up' in the back but obviously with 300 miles extra on the car from when I traded it in and stuff being stolen out of it, obviously not. When I got into it after I returned their car, foul mouthed rap music was blaring on it. Makes me concerned that my car was being hot rodded around by a bunch of punk kids. They also lost the special screws that only Mercedes makes for my license plate. Now I have to go spend an arm and a leg on replacing them.. I am very disappointed in this dealership. They assured us 'the deal is done' but that was far from the truth. They allowed my Mercedes ML63 AMG SUV to be driven all over the place and when I got into it, trashy rap music was blaring on it. The Sands name has definitely took a huge 180 from when my parents and myself were purchasing cars from Roberto over at the Grand Ave store. I will not return ever. Belham was a great saleswoman. That's the only positive from it all. I didn't put her name on the names of people worked with because I don't want her to get a negative mark. More

Dental Assistant I had a great experience at Sands Kia in Surprise. Belhem has assisted me with purchasing two cars. She made sure all my questions were answered & I w I had a great experience at Sands Kia in Surprise. Belhem has assisted me with purchasing two cars. She made sure all my questions were answered & I was completely satisfied. I have recommended friends & family & will definitely keep referring! More

If Jim did not get fired Run like xxxx from that lot!!! I got a better deal by over $600 dollars and he had the nerve to call me and chew me out, wouldn't even let me speak and then hung up on me! Very prof I got a better deal by over $600 dollars and he had the nerve to call me and chew me out, wouldn't even let me speak and then hung up on me! Very professional !!! I don't know about anyone but myself but a drive of 5 more mile to save over $600 dollars is well worth it to me!!! RUN from Big JIM!!! More

You can only try. I walked in to Sands to get my 2012 Soul serviced. I walked away with a 2014 SOUL. Belhem was wonderful. I told her my credit wasn't that great - t I walked in to Sands to get my 2012 Soul serviced. I walked away with a 2014 SOUL. Belhem was wonderful. I told her my credit wasn't that great - that I was upside down on my current loan for the 2012. I told her is she could get me a loan with in reason that I could handle I would be very surprised. Her management team and finance department worked very hard for me to have this vehicle. And they did it. They entire sales team - very friendly; the customer was more important then the deal. I am very pleased with Belhem ('you can only try.') and try I did. Thank you Belhem. I would certainly recommend Sands KIA and the Sales staff. More

Sands Kia is a wonderful place to purchase a car !! The experience I had at Sands Kia was incredible. I worked with Belhem and Herb, they made sure to do everything in there power to get me the best dea The experience I had at Sands Kia was incredible. I worked with Belhem and Herb, they made sure to do everything in there power to get me the best deal possible. They were very honest and straight forward with me through out the whole experience. All of the staff I worked with were great ! I would recommend this dealership to anyone and to most definitely say talk to Belham and Herb first! More

Pleased The overall experience was great. Clayton and Dell the Finance Manager were friendly and fast. However we have had our car for a week now and still so The overall experience was great. Clayton and Dell the Finance Manager were friendly and fast. However we have had our car for a week now and still some issues are yet to be resolved and would like for someone to contact me. More

Outstanding customer service I recently purchased 2 vehicles from Sands Kia, used and new. The associates that assisted me were always nice, honest and very patient. There may hav I recently purchased 2 vehicles from Sands Kia, used and new. The associates that assisted me were always nice, honest and very patient. There may have been issues that were out of their control, but they still fought for me because it was the right thing to do. I will definitely recommend future clients to go to this location. They truly saw me as a person and not just another commission. They went above and beyond for me. I never felt pressured,in fact I was quite comfortable and welcomed. Oh, did I mention that I love my new vehicles? More

My husband and I had the best experience in car buying thanks to Belham and Herb. I can not rave enough about how pleasant our experience was at Sands Kia thanks to the exceptional service and friendlines thanks to Belham and Herb. I can not rave enough about how pleasant our experience was at Sands Kia thanks to the exceptional service and friendliness we received from Belham and Herb. If you are buying your first car or your 10th car Belham is the sales representative to see. She goes the distance and has compassion for her customers. I can't wait to go back for an oil change and say hello to the entire team at Sands Kia!!!!! More

Great and friendly personnel. Chris was very professional, listened well to our requests as well as our concerns and was always attentative. I would recommend anyone to shop here. professional, listened well to our requests as well as our concerns and was always attentative. I would recommend anyone to shop here. More