Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sands Kia

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.4
447 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership
View Awards

13474 N Autoshow Ave

Surprise, AZ

85388

Directions

By Type

Showing 447 reviews

February 23, 2025

Extremely unscrupulous sales tactics. Dealership is over an hour away and confirmed, IN WRITING!, the deal prior to the 2 hour round trip. Signed preliminary paperwork upon arrival and th More

by DMC
Recommend Dealer
No
Employees Worked With
Scotty
Report | Print
Feb 25, 2025 -

Sands Kia responded

Thank you for sharing your experience with us. I understand your frustration regarding the miscommunication about your trade-in and the issues that arose during your time with Sands Kia. I value your feedback and would appreciate the opportunity to resolve any concerns you may have. Please feel free to reach out to me directly, as we are committed to maintaining high standards and ensuring our customers have a positive experience. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

Feb 26, 2025 -

DMC responded

Let's set the record straight. There was no miscommunication. I specifically asked, IN WRITING, to confirm the out-the-door price before I spent an hour driving to the dealership and twice the salesperson confirmed. Once I arrived, was shown the car, told I "drive a hard bargain," and filled out the preliminary paperwork to return when the car was ready to go. I only wish I could post the email string for all to read. Just reiterates why people despise dealing with car salespeople; there are no "stand-up guys" around anymore. AVOID THIS DEALERSHIP LIKE THE PLAGUE!

February 13, 2025

Gonzo was very personable and sweet. Could personally relate to my feelings/problems and gave me some great advice! not to mention gave me a sweet deal on a beautiful car! More

by Kelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 09, 2025

Very busy dealer with a healthy inventory and lots of color selections. Sales people are very helpful. More

by Lucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Rohlwing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam
Report | Print
February 08, 2025

Great experience with Gonzo. Very personable, answered our questions with respect, and very in tune to our likes/dislikes while shopping for a car. High recommend him to anyone h More

by adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 05, 2025

Had an overall good experience buying our Sorento wirh Joel. In and out in like 2 hours. Enjoying our new car. More

by sonorvs40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 01, 2025

I went in to look and left with a car! I was treated with kindness and respect! More

by Lange.suzanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 31, 2025

Best car buying experience by far. Gonzo took time to walk is through the car purchase from start to finish. Definitely going to recommend to family and friends! More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 28, 2025

Gonzo was awesome! He was not pushy, very open, and did anything he could to help. 10/10 would recommend to anyone! More

by Jadellynn4511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 28, 2025

Awesome service , great guy , very helpful and kind , genuinely cares , nice cars , nice , cool, caring More

by Nacho8food
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 28, 2025

Gonzo is an honest Salesman, family man and follows our Lord's lead. He will do all he can to make your experience positive and complete. Call to schedule an appointment today! More

by teastwood48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
3
...
45