Sands Kia

Absolutely First Class All the Way We were lucky enough to have Justin as our sales associate. From the minute we walked into the dealership to the time we drove off with out new car he We were lucky enough to have Justin as our sales associate. From the minute we walked into the dealership to the time we drove off with out new car he was patient, courteous, no pressure at all, and very knowledgeable. My wife and I both agree that this was our best car buying experience. More

I didn't know it took so long to buy a new car. RJ was very helpful and good to work with. In the end they want to make $ and the buyer wants to spend as little as possible. RJ was very helpful and good to work with. In the end they want to make $ and the buyer wants to spend as little as possible. More

Go Sands Kia!! Me and my husband have purchased 3 cars from this dealership and have had the best service ever from them, but even better was the salesperson we had. Me and my husband have purchased 3 cars from this dealership and have had the best service ever from them, but even better was the salesperson we had. Belhem Cummins is the lady to go to, she's honest, funny, helpful, and will bend over backwards to make your dreams come true!! she's like family and treats you like family!! More

Auto Dealership FRAUD! BEWARE THIS THIS DEALERSHIP FOR FRAUDULENT TRANSACTION!!! When you do know you really want the car then good but if you're having second thoughts abou BEWARE THIS THIS DEALERSHIP FOR FRAUDULENT TRANSACTION!!! When you do know you really want the car then good but if you're having second thoughts about it...don't sign or if you sign a contract you're stuck with it and even if it's not finalized they will make ever effort to finalized illegally without informing you that the transaction has been finalized and guide the contract states that they don't have any original copies of the contract. With my situation, I received a phone call from the finance stating that they have found a lender and could not finalized the contract until I come in. The next week I came in and they said that they finalized it as it's Waived that I didn't have to sign anything as the contract is as is... So I was asking for the original of the contract as I've called every dealership stating my problem with this dealership and that they always have a copy in the dealership, for the bank and for the customer as there is 3 layers of the application. From the sales manager BRETT FORTE saying that "we do things differently with any other dealership, he stated "WE SENT ALL DOCUMENTS TO THE BANK TO WHERE THEY DON'T EVEN HAVE ONE COPY?" HashTag #BS. Sadly my sales representative CLAYTON just sat there did nothing to this matter. This manager said I was trying to find loop holes and guess what there is no loop holes but for this dealership is the one finding loop holes when I have legit evidence but all they can see is this little boy who they think don't have any experience of buying cars, well guess what... I know my rights and the law. So they've provided me a copy of the contract shrunken in a one white page piece of paper... I was asking for the original contract that has my ink signature but no copies sorry. When I looked at the shrunken copy of the contract that the monthly payment and interest was different from the original contract that I first sign without the lender's information on it, supposedly that KIA MOTOR FINANCE was printed at the bottom of whatever this contract... I've been questioning myself what if they white out the monthly and the interest to reprint this information...? And looking at the contract there was add on which is the extended warranty and gap added which I don't recall signing any of these contract as they never ask me about adding them in the beginning. Also when I tried to get a copy of the "warranty and gap contract" like they say no copies sorry... So I told them that I will get with my attorney. I contacted KIA MOTOR FINANCE to cancel the transaction but I was informed that there is no contract they've received from that dealership. Today, I received the first bill for payment from the lender...when the contract states it was KIA MOTOR FINANCE, but unfortunately the lender that approved me was a different bank, when I don't even have the contract for this lender? By LAW it's illegal for you not to have a copy of the contract as dealership is required to provide your copies, 2nd if there is any changes in the contract from the first one you signed as far as the monthly payment has changed, interest has changed, terms has changed and lender has changed...that they have to to provide a new contract for you to sign and to accept. In AZ Law, if you don't accept the changes in the new contract, you may reject it and return the car freely! Apparently this dealership just want the SALES instead of having to pay for fines for doing fraudulent transaction. Never trust this dealership as they will screw you over, THEY WILL TRY TO GET THAT SALES NO MATTER WHAT EVEN IF THEY HAVE TO DO IT FRAUDULENTLY, JUST TO GET THE SALES... SO SAD AND DESPERATELY... I am going through BBB to report this matter as well. Hoping these fraudsters (Sales Manager: Brett Forte, Sales Rep: Clayton, and Finance guy: Carlos will get fired for their lies, cheating and committing fraud.) More

Thank You Steve Hamilton and Sands Kia for helping my mom find a car! Knowledge and no pressure.. overall Great experience for me and my mom. Thank You for helping my mom find a car! Knowledge and no pressure.. overall Great experience for me and my mom. Thank You More

Belhem Cummins, excellent service and honesty. Excellent dealership! Ask for the number one sales girl in Sands KIA, Belhem Cummins, she is going to help you get on your new car with an excellent s Excellent dealership! Ask for the number one sales girl in Sands KIA, Belhem Cummins, she is going to help you get on your new car with an excellent service and honesty. More

Pleasant Just looking at possible used vehicles this weekend and my husband and I were pleasantly surprised with our experience. Steve made us comfortable with Just looking at possible used vehicles this weekend and my husband and I were pleasantly surprised with our experience. Steve made us comfortable with the thought of coming back and telling others. We trade our vehicles out more often then not so we can spot great service. More

New car purchase Thanks to Steve Hsmilton your salesman we recently dealt with! He made our car purchase a breeze! He is knowledgable, professional & has a great per Thanks to Steve Hsmilton your salesman we recently dealt with! He made our car purchase a breeze! He is knowledgable, professional & has a great personality! Not at all like so many car salesmen we have dealt with over the years. We will definitely be repeat customers & recommend him to our friends. More

Awesome experience, great customer service I came into buy a new Kia and Steve was so helpful from the beginning. He made my whole experience awesome the way it should be when purchasing a new I came into buy a new Kia and Steve was so helpful from the beginning. He made my whole experience awesome the way it should be when purchasing a new car. I highly recommend Sands Kia if you're looking for a car. The experience would NOT have been the same without the help of Steve Hamilton. More

Thank you Justin! I'm taking the time to write this review because I am so impressed by an employee of Sands Kia. I did not purchase a vehicle however Justin Scott was I'm taking the time to write this review because I am so impressed by an employee of Sands Kia. I did not purchase a vehicle however Justin Scott was so friendly and knowledgeable to all of my questions. I normally feel hounded and pressure when shopping for vehicles but Justin made my experience so enjoyable and easy. I will definitely come back to him when I am ready to buy! Thank you Justin Scott! More