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Sands Kia

Surprise, AZ

4.3
442 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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13474 N Autoshow Ave

Surprise, AZ

85388

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Showing 442 reviews

March 06, 2025

Gonzo was a pleasure to work with! Sands KIA is lucky to have him on their side. More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Gonzo was excellent! He made the process easy by listening to our needs, providing only the best options and answering all of our questions. We love our new car and love More

by Debbiemreid1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Belhem Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Rohlwing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mihalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

This dealership was well organized and well staffed. Plenty of in stock vehicles to choose from in the color I was looking for. More

by Jstromberg3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Our experience at Sands Kia was outstanding. Our Sales Representative “Gonzo” was awesome and Damon Hudson in finance was excellent as well. More

by jeff.mustang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I'd been car shopping for a while, test-driving a bunch of small SUVs before finally deciding on a KIA. I did a ton of research on the car and different dealerships, looking at inventory, customer service, More

by Becca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Williams
February 23, 2025

Extremely unscrupulous sales tactics. Dealership is over an hour away and confirmed, IN WRITING!, the deal prior to the 2 hour round trip. Signed preliminary paperwork upon arrival and th More

by DMC
Recommend Dealer
No
Employees Worked With
Scotty
Feb 25, 2025 -

Sands Kia responded

Thank you for sharing your experience with us. I understand your frustration regarding the miscommunication about your trade-in and the issues that arose during your time with Sands Kia. I value your feedback and would appreciate the opportunity to resolve any concerns you may have. Please feel free to reach out to me directly, as we are committed to maintaining high standards and ensuring our customers have a positive experience. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

Feb 26, 2025 -

DMC responded

Let's set the record straight. There was no miscommunication. I specifically asked, IN WRITING, to confirm the out-the-door price before I spent an hour driving to the dealership and twice the salesperson confirmed. Once I arrived, was shown the car, told I "drive a hard bargain," and filled out the preliminary paperwork to return when the car was ready to go. I only wish I could post the email string for all to read. Just reiterates why people despise dealing with car salespeople; there are no "stand-up guys" around anymore. AVOID THIS DEALERSHIP LIKE THE PLAGUE!

February 13, 2025

Gonzo was very personable and sweet. Could personally relate to my feelings/problems and gave me some great advice! not to mention gave me a sweet deal on a beautiful car! More

by Kelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Very busy dealer with a healthy inventory and lots of color selections. Sales people are very helpful. More

by Lucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Rohlwing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam
February 08, 2025

Great experience with Gonzo. Very personable, answered our questions with respect, and very in tune to our likes/dislikes while shopping for a car. High recommend him to anyone h More

by adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Had an overall good experience buying our Sorento wirh Joel. In and out in like 2 hours. Enjoying our new car. More

by sonorvs40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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