
Sands Kia
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 442 reviews
Gonzo was a pleasure to work with! Sands KIA is lucky to have him on their side. Sands KIA is lucky to have him on their side. More
Gonzo was excellent! He made the process easy by listening to our needs, providing only the best options and answering all of our questions. We love our new car and love He made the process easy by listening to our needs, providing only the best options and answering all of our questions. We love our new car and loved the experience from start to finish. I highly recommend Gonzo and the team! More
This dealership was well organized and well staffed. Plenty of in stock vehicles to choose from in the color I was looking for. Plenty of in stock vehicles to choose from in the color I was looking for. More
Our experience at Sands Kia was outstanding. Our Sales Representative “Gonzo” was awesome and Damon Hudson in finance was excellent as well. Our Sales Representative “Gonzo” was awesome and Damon Hudson in finance was excellent as well. More
I'd been car shopping for a while, test-driving a bunch of small SUVs before finally deciding on a KIA. I did a ton of research on the car and different dealerships, looking at inventory, customer service, of small SUVs before finally deciding on a KIA. I did a ton of research on the car and different dealerships, looking at inventory, customer service, and financing options. After a long search, I finally found a dealership that had everything I wanted. Since I already knew which car I wanted, the process was quick when Joe Williams greeted us. He was super patient, professional, and knew everything about the car. I took it for a test drive and loved it! The whole buying process went smoothly, and Joe walked me through all the car's features. There was a mark on the driver's side door that wouldn't come off, even after Joe tried cleaning it, so he set up a service appointment to get it fixed. Nick Anderson, the Service Manager at Sands KIA, reached out and scheduled my appointment for 2/27. When I showed up at the service department, Nick was already there waiting. He introduced himself and even showed me the waiting room--something I've never had happen before. I've owned Toyota and Hyundai cars, and their service departments never did that. I usually had to sit in my car for at least 5 to 10 minutes before anyone acknowledged me, and if I had to wait for something simple like an oil change, two hours was normal. So, I came prepared, expecting to be there for a while. But three minutes after I sat down--before I even had a chance to go to the restroom--Nick came back and told me the spot on my car was already fixed! What?! No long wait? I'm not used to that! Nick showed me my car to make sure I was happy, and that was it--DONE! I'm so impressed with Sands KIA, both for the car-buying experience and their service. Huge thanks to Joe and Nick! I also heard they're moving to a new location with an even better service department--can't wait to check it out. Never thought I'd actually be excited about a dealership move! More
Extremely unscrupulous sales tactics. Dealership is over an hour away and confirmed, IN WRITING!, the deal prior to the 2 hour round trip. Signed preliminary paperwork upon arrival and th Dealership is over an hour away and confirmed, IN WRITING!, the deal prior to the 2 hour round trip. Signed preliminary paperwork upon arrival and the next day was told "we've hit a snag." We thought you had a trade-in, after confirming three times, NO TRADE IN. If you want to deal with honest, forthright and stand-up individuals, AVOID THIS DEALERSHIP LIKE THE PLAGUE! More
Gonzo was very personable and sweet. Could personally relate to my feelings/problems and gave me some great advice! not to mention gave me a sweet deal on a beautiful car! Could personally relate to my feelings/problems and gave me some great advice! not to mention gave me a sweet deal on a beautiful car! More
Very busy dealer with a healthy inventory and lots of color selections. Sales people are very helpful. color selections. Sales people are very helpful. More
Great experience with Gonzo. Very personable, answered our questions with respect, and very in tune to our likes/dislikes while shopping for a car. High recommend him to anyone h Very personable, answered our questions with respect, and very in tune to our likes/dislikes while shopping for a car. High recommend him to anyone heading out to Sands Kia! More
Had an overall good experience buying our Sorento wirh Joel. In and out in like 2 hours. Enjoying our new car. Joel. In and out in like 2 hours. Enjoying our new car. More