Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sands Chrysler Jeep Dodge RAM

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.7
1,408 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
Contact Dealership
View Awards

501 N West End Blvd

Quakertown, PA

18951

Directions

By Type

Showing 1,408 reviews

April 10, 2024

Great overall service. Accommodating appointment time, also provided informational updates and future coupons discussion. Thank you. More

by keyser.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback on our services, and we're glad you found the informational updates and coupon discussions helpful. Thank you for choosing Sands Chrysler Jeep Dodge.

April 10, 2024

The service manager is a class act. Customer satisfaction is definitely a priority at this dealership. More

by timothych1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your insight into Sands Chrysler Jeep Dodge. Your words reassure us that our team makes customer satisfaction a top priority.

April 10, 2024

Purchased my 7th vehicle from Sands. Always a smooth and easy process. Great dealing with a company that puts customers first. More

by gary@milfordei.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Vendetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We truly value your loyalty to Sands Chrysler Jeep Dodge. It's rewarding to hear that our company and process consistently meet your expectations. Thanks for sharing this positive experience with others.

April 06, 2024

Three stars because it had to go back a second time for them to get it right More

by ww3bow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Report | Print
Apr 19, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is important to us, and I would appreciate the opportunity to learn more about your recent visit to our Service Department. At your convenience, please send me your preferred contact information so we can discuss your feedback in greater detail. Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

April 06, 2024

Megan is great, she always keeps me informed of what is being fixed and how long it takes. More

by kjdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Glad to hear our team's communication was effective. Sands Chrysler Jeep Dodge prioritizes keeping you in the loop about your vehicle servicing timeframes and details. Thank you for sharing this positive experience with us.

April 05, 2024

Service is always an issue every time I go to Sands Jeep. I will no longer be using their service department. Misinformation over two incidents which resulted in wasting my time dropping off my Jeep. They More

by kristinkeim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Apr 19, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Please know that your feedback is important to us here at Sands Chrysler Jeep Dodge. I would like to speak with you about your overall experience with our Service Department. At your convenience, please send me your best method of contact so we can discuss this in greater detail. Sincerely, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

April 05, 2024

Sands Chrysler Jeep Dodge RAM continues to be a top notch dealer and service center. All of my service work was finished as promised, and once again, everyone was so pleasant to deal with. Alexander Frisch More

by unclealton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Frisch
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback about Sands Chrysler Jeep Dodge RAM. We're glad to hear that our team, including our latest member in the service department, has proved trustworthy and reliable. Thank you for recognizing our commitment to high-quality customer experience and vehicle services.

April 04, 2024

understaffed, under pressure impacting your customer base due to no follow up, no alignment, no communication despite several attempts and requests to speak with someone . . . however, they will try to sell More

by carboforce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about the experience you have shared and the feedback in regard to our Service Team. Would you please provide me with your preferred contact information so we can discuss this further? Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Apr 13, 2024 -

carboforce responded

Dave, I don’t believe we have anything to discuss since this is not my first bad experience nor the first time someone “promised” to try and rectify the situation which is my biggest concern . . . The Jeep continues to have issues and has been serviced several times in the past 9 months at your dealership (IE: fog lights don’t work and it’s not bulbs, check engine light continues to come on, currently engine is bogging and whining). 70k miles bought brand new from Sands, always serviced by Sands, routine and maintenance done there. My contact information is up to date in your files! If someone was truly concerned they would return my calls, emails, message to several staff members. The only time I’ve received a call is to sell me a vehicle! No thank you. Out this weekend looking for something different.

April 04, 2024

Could not complete service due to staffing issues. Poor communication. Was told if I wanted to pick up truck and drive it to another location, wait and then bring it back they could give me inspection More

by travisblose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Wildemore
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for taking the time to share your review about your recent visit. We take your feedback very seriously and I would like the chance to learn more about your experience bringing your truck to our Service Team. Could you please email your preferred contact information to me? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

April 04, 2024

Jon with financing and bo with sales were great, super helpful! Very much appreciated the effort and hardworking on bith fronts. More

by marcloeffler523
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that our team at Sands Chrysler Jeep Dodge was able to provide a great finance and sales experience for you. We appreciate your kind words. Thank you.

1
...
49
50
51
...
141