Sands Chrysler Jeep Dodge RAM

Excellent Buying Experience We were looking for about a month for a used Jeep Grand Cherokee to replace our aging year 2000 model with not much success. I happened to come across We were looking for about a month for a used Jeep Grand Cherokee to replace our aging year 2000 model with not much success. I happened to come across a 2004 model at Sands Chrysler Jeep Dodge in Quakertown by searching the Internet. My oldest son and I ventured on down and upon arriving there we were greeted politely by a young Salesman named Justin Nolen. I mentioned to him the stock number we were interested in and he came right back to us with the key for a test drive. We sat down and went over the numbers for our vehicle and the one we wanted to purchase. Justin explained to us the financing options and conferred with Bob Haag We agreed to the sale in a matter of about 15 minutes. He negotiated a fair trade-in value for us. We also got to meet Dave Lipka from Finance who was also very professional and understanding. In a 3 day time frame we are the proud owners of a Green Onyx Pearl 2004 Grand Cherokee Laredo. Their detailer did a super job of preparing the vehicle for us. Even the tedious job of de-oxidizing the headlights. If that was not enough, the Service Techs agreed to unbolt our old tow hitch so I could install it on the one we purchased. In closing, I've been buying vehicles new and pre-owned over the past 40 years and this was the easiest and most comfortable buying experience ever. Our thanks and gratitude to the above mentioned gentlemen and anyone else we did not get to meet for helping us with this purchase. If you need a new or pre-owned vehicle stop by and ask for Justin Nolen. You won't be disappointed. I would recommend Sands Chrysler Jeep Dodge to anyone. More

The Worst Customer Service I have ever had The reason for this review is simple, they simply do not care about customers. In sales there is a process, get the customers in and follow up with TH The reason for this review is simple, they simply do not care about customers. In sales there is a process, get the customers in and follow up with THEM. Not have then trying to call you and chase you around. The car broke on a test drive on a Friday and we left it off as he would give us a call when it was fixed.....No call Saturday. Ok thinking that it was not fixed at all. No call Monday. I had to call him. He tells me "Oh yeah it was a simple fix, it was fixed that same night before they left for the day." I said why didn't you call us on Saturday then, and he says oh it was really busy in here. So I ask if it is still available and he says yes and asked if we would like to come in and I said we would be in at 630pm that night. He says great I have a delivery at 530 that would be great. In the mean time, the car is sold and gone through financing and we get NO PHONE CALL. Waste our time driving up there. I go inside and the Used Car Sales Manager Matt is there and I ask what is going on, since the guy I was working with walked away to "see something" (I guess that is his way of saying I'm with someone else) More

I had searched online for vehicle which happened to be a Dodge Dart GT, in which there were 2 within a 40 mile radius of me. After having a bad experience at the first Dodge dealership I decided to go a bit Dodge Dart GT, in which there were 2 within a 40 mile radius of me. After having a bad experience at the first Dodge dealership I decided to go a bit further and try Sands which happened to hold the second Dodge Dart GT that I was in search of. When I arrived to the dealership I was approached by Jim, whom was laid back and very friendly. I explained the vehicle I was interested in provided the information and right away he went and retrieved the car, there was no paperwork or unnecessary questions, as I was expecting. Jim went through the car, explained the technology aspects and showed me how everything worked. Test drive allowed me see what the was like. When we returned to the dealer I showed him my car, he admired it and we swapped stories, very personable person. As I was looking for a lease, I provided all the specifics, I spoke with Management, they were very accommodating, they did their due diligence and worked out a deal that was in the best interest mutually. While I am still in the shopping and consideration mode, Jim has certainly stayed in touch. I find he is best contact through email at jmcbrearty@sandsautogroup.com . Overall, a great a dealership to visit. More

My father bought a dodge full size truck in late winter. It Stated on the window sticker that it had air conditioning, and also stated it on the web site and in another place. About a month later he realize It Stated on the window sticker that it had air conditioning, and also stated it on the web site and in another place. About a month later he realized that it did not have air witch he payed for. He contacted Sands and there solution was to trade in the truck at depreciated value and get another vehicle with air and never mind the 1500 dollar plow mount that he installed. We even tried suggesting each payin half to have air conditioning installed. If this post actually makes it to the web i'll be blown away. More

I have purchased two vehicles from this dealership. Both purchases were without pressure or hassle. I felt that the dealership was doing everything they could to give me a fair deal. No bait and switch tact purchases were without pressure or hassle. I felt that the dealership was doing everything they could to give me a fair deal. No bait and switch tactics, just the best price they could do. More

Overall awesome experience at Sands Bros. Had me out and in my vehicle in less time than it would take for an oil change. Very happy with my purchase, and would recommend this dealership to anyone looking in my vehicle in less time than it would take for an oil change. Very happy with my purchase, and would recommend this dealership to anyone looking for a new or used vehicle. More