Sands Chrysler Jeep Dodge RAM

Pricing and knowledge of vehicles, and understanding of what I was looking for will keep me coming back. I had a very non selling feeling during the entire process, they made me feel like it was all about what I was looking for will keep me coming back. I had a very non selling feeling during the entire process, they made me feel like it was all about me, and not the sale! Great job! More

Our experience at Sands was very good, mainly due to our salesman, Tom Abate. He was a real gentleman when my son and I stopped in on a whim to look at used cars. Tom really listened to what I was looking f salesman, Tom Abate. He was a real gentleman when my son and I stopped in on a whim to look at used cars. Tom really listened to what I was looking for and pointed us in the direction of a 2007 Jeep Commander. He took us on the best, most thorough test drive I've probably ever taken and spent a lot of time going over all the components with me. Although he was doing his job as a salesman should, I never felt pressured by him to make a decision and this is exactly why I ended up coming back and purchasing the Jeep in the end. I cannot stand pushy salepeople, so Tom won a lot of points with me and seemed to really want to make the customer happy. I am always a little leery at any dealership, but felt that Sands was a good place to shop for a used car. I was especially pleased that they went the extra mile to fix a few little minor things before we picked up the JEEP for purchase. The car was also extremely well cleaned and detailed when we test drove it which really impressed me, too. I had been to some other dealers to look at used cars and found the vehicles to be a little dirty, but at Sands the two cars I test drove were very clean! Overall, it was a good experience and I would recommend Sands to anyone. My only complaint was the $299 theft insurance that just sort of gets tacked onto your bill. This seems like something you should request, rather than having it show up on the purchase order when you are signing all your paperwork. It caught us off guard and we ended up just signing everything anyway. But it seems like a sneaky hidden charge that should have been optional. If you go to Sands, be sure to ask for Tom Abate. Although he is new to the dealership, he is an experienced salesman and really worked hard to help us get the right vehicle. We are very satisfied. Paige and Bob N. More

My wife and I bought a used 1994 Mitsubishi Gallant from you in 1996. We still have it and it runs GREAT with 225,000 miles on it. We just bought a 2010 Mitsubishi Gallant from you on 9/9/12. We made th you in 1996. We still have it and it runs GREAT with 225,000 miles on it. We just bought a 2010 Mitsubishi Gallant from you on 9/9/12. We made the mistake of going to another dealer in town and left them with a bad taste in our mouths. I didn't appreciate the GAMES they tried to play. Then we came to your dealership. WHAT A DIFFERENCE !!! Great Car choices, Great Salesmen, no pressure, respect and MOST IMPORTANT, ..... NO GAMES ! I am VERY PLEASED with my car and with SANDS BROTHERS More

Tom was very professional, helpful, and low pressure. We went in to look for a new Dodge Dart and Tom helped us define what we wanted, showed us what he had in stock, and did not try to use a hard sell with went in to look for a new Dodge Dart and Tom helped us define what we wanted, showed us what he had in stock, and did not try to use a hard sell with us. He worked with us through the whole process and really understood what we wanted and stuck to what we wanted...didn't try to steer us to other products. He is very relatable and puts you at ease. We have been using Sands for a number of years now and every interaction whether buying a new car (our 3rd one from them) or service on our vehicles (4 different cars) they have given exceptional service and are very fair on costs. More

I have leased 2 vehicles from this dealership and have been very happy with both. However, I had received a price on a used car for my daughter and her boyfriend and was told which salesperson to have the been very happy with both. However, I had received a price on a used car for my daughter and her boyfriend and was told which salesperson to have them ask for. When they arrived that salesperson pushed them off to another salesperson and when they inquired about the car they were met with "we don't give cars away.". No problem. A wrong quote can happen and I do trust the guys. I do believe their sales staff evaluated 2 college kids on their college appearance and were given an extremely cold reception. Little did this dealer know that I backed the kids up with my own dollars. After the rude treatment the kis left very frustrated so I worked with them on a much newer (and expensive) auto. They are happy and I was pleased with the dealership.. So much so that I went to that dealer to get a new car for my wife. Today I just had that dealer buy out my Sands lease and I purchased a new car from them as well. I love Sands service department. They have done a terrific job on maintaining my two cars from Sands--a Dodge Charger and a Wrangler Unlimited. Kudos to the service guys. But a rude, judgmental sales department rates an "F". They just lost 3 car sales. With the Wrangler now history I no longer need to drive to Sands Quakertown. More