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Sands Chrysler Jeep Dodge RAM
Quakertown, PA
1,496 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,496 reviews
July 14, 2025
Very quick turn around time and attentive service writers. Thank you again Sands for servicing our Ram Promaster’s writers. Thank you again Sands for servicing our Ram Promaster’s More
by bpiovesan
Verified CustomerEmployees Worked With
July 12, 2025
We have been with SANDS for about 15+ years. It’s because of Amy Mansfield and the service team that we keep coming back. They go above and beyond each time with reliable service. It’s because of Amy Mansfield and the service team that we keep coming back. They go above and beyond each time with reliable service. More
by thomas.d.steinfort
Employees Worked With
July 12, 2025
Coming from a guy who buys too many cars…NOBODY can beat Jimmy Mack at Sands! Thanks for an awesome deal and a fair price on my trade! Jimmy Mack at Sands! Thanks for an awesome deal and a fair price on my trade! More
by Mike R
Employees Worked With
July 10, 2025
Very satisfied with the service very satisfied with the customer service it is silly to have someone write 15 words customer service it is silly to have someone write 15 words More
by KENCARIFI
July 09, 2025
I have been an avid Jeep owner for nearly four decades; obviously, I love the brand and until recently experienced superb service. My husband and I tried in vain to rectify our unsatisfactory outcomes by d obviously, I love the brand and until recently experienced superb service. My husband and I tried in vain to rectify our unsatisfactory outcomes by directly contacting Service Manager Ray McKnight and General Manager Dave LaBar. We received no response from either party regarding a missing hitch cover that someone removed during a service repair appointment and an incomplete service issue. Both of these unresolved issues should serve as a warning to current and potential Jeep/Chrysler customers of Sands Chrysler Jeep Dodge Ram, located in Quakertown, PA. I brought my 2018 Jeep Grand Cherokee in for multiple service issues in March of 2025. After a week, I picked it up and received a detailed itemization of the repairs that had been completed. Shortly after, I noticed the hitch cover was missing, causing me significant inconvenience. Ms. Malone from the service department informed me that it likely came off while driving, as it was only attached with three clips. Unsatisfied with this, I contacted Service Manager Ray McKnight, who initially responded promptly. He ordered a replacement cover, but during installation, we discovered the metal strip was missing as well, further delaying the resolution. After returning multiple times, on May 3, 2025, I was informed that the part had not arrived and would be reordered if necessary, prolonging the resolution process. On May 29, 2015, I again reached out to Mr. McKnight to address two concerns: following up on both the hitch cover part and an issue regarding a motor fan blower that was one of the repairs completed in March, which was still unresolved. At the time of service, my extended warranty covered all repairs; however, it expired at the end of April, which I had previously communicated. After receiving no response from Mr. McKnight, my husband reached out multiple times, including an email and several voicemails. Several weeks later, he contacted Sands Auto Group customer service and spoke with Ben, who mentioned that Mr. Sands would be available to discuss our concerns and would return our call. We never heard from Mr. Sands. Frustrated with the lack of communication, my husband ordered the missing part from Bergey’s in Souderton, paid for it, and installed it himself. This disappointing experience stemmed from an error in the service department at Sands. While I understand such things can happen at busy dealerships, the poor communication has eroded my trust in them. Trust is the most essential word when it comes to purchasing anything, especially of such magnitude as a vehicle. There is nothing worse than being unable to trust the people and policies that stand behind the Jeep vehicles. My husband's decision to forego trading his BMW for a Jeep at Sands and instead return to his BMW Dealership is a clear indication of the impact of this experience on our future business. More
by ellehanks
July 04, 2025
The best dealership and service center in the Leigh Valley. Sands treats it's customers like family a d always goes above and beyond for customer satisfaction.A customer of this dealership since 1998. Valley. Sands treats it's customers like family a d always goes above and beyond for customer satisfaction.A customer of this dealership since 1998. AAA+++ all the way!!!! More
by CHIEF
July 03, 2025
Awesome friendly jimmy Mac is the best salesman you ever had than you so much had than you so much More
by GMILFORDSR
Employees Worked With
July 03, 2025
Sands made the transaction pain free. I truly appreciated their straightforward approach. I will recommend them to friends and family. I truly appreciated their straightforward approach. I will recommend them to friends and family. More
by Nicholas DePre
July 03, 2025
Great experience, scheduled a test drive, had the car waiting. They worked to get us the best deal with warranty, gap insurance and the interest rate. Everyone went beyond. We love our car we got. waiting. They worked to get us the best deal with warranty, gap insurance and the interest rate. Everyone went beyond. We love our car we got. Worked with Cody Whitehead. More
by CHRIS.WIMMER
Employees Worked With
Cody Whitehead
