Sands Chevrolet - Surprise - Service Center

Always welcoming I showed up at the dealership without an appointment (I usually make one) and Matt was willing to service my car and help me, as usual. His customer s I showed up at the dealership without an appointment (I usually make one) and Matt was willing to service my car and help me, as usual. His customer service is always phenomenal. He's such a genuine person and I'd recommend him to anybody. More

I've not experienced this level of customer service in years With the exception of you folks, it seems like people have stopped providing this high level of customer service. When my rep learned that I inherited With the exception of you folks, it seems like people have stopped providing this high level of customer service. When my rep learned that I inherited the car after Dad passed, the rep researched every piece of information he thought I'd need. Also, since my bumper-to-bumper was about to expire, he looked at all systems to see if anything could be fixed. I can tell why my father purchased the car from this location. And I will drive out of my way to bring it back to your facility. Great work! More

Oil leak I took my 2016 Malibu in because the oil pan was leaking. They fixed the leak and took care of a recall I had no idea existed. I had my car back withi I took my 2016 Malibu in because the oil pan was leaking. They fixed the leak and took care of a recall I had no idea existed. I had my car back within 3 hours washed at that. My service guy was the best!! He is always so polite and goes above and beyond my expectations! More

Excellent visit to Sands! From the phone call to driving away from the dealer, the customer service was outstanding. My appointment was quick and the staff is super friendly. H From the phone call to driving away from the dealer, the customer service was outstanding. My appointment was quick and the staff is super friendly. Henry my service adviser, is always on top of the ball getting me in and out efficiently always with a smile. He always ensure the visit was meaningful and ensures I continue to come back. More

Service Department I just want to say that my service rep., Victor was awesome. He was nice and let me know what was going on. The whole service department was extremely I just want to say that my service rep., Victor was awesome. He was nice and let me know what was going on. The whole service department was extremely nice and professional. And best of all got to see my sales rep and friend, David Gonzales. Thanks Sands Chevrolet!! More

Oil Change I went in for an oil change. My service rep. is Victor Morales . I was in and out in a short period of time. I always get the best service from Victor I went in for an oil change. My service rep. is Victor Morales . I was in and out in a short period of time. I always get the best service from Victor Morales. More

Great service Jean is a good service advisor she's really kind nice and helpful I would recommend her to anyone.I love getting my car service through June thank you Jean is a good service advisor she's really kind nice and helpful I would recommend her to anyone.I love getting my car service through June thank you Jean More

Henry knows Customer Service Henry (in service department) sets the standard for customer service. He listens to our concerns and follows through with answers to our questions. Henry (in service department) sets the standard for customer service. He listens to our concerns and follows through with answers to our questions. Henry was factor in our decision in purchasing another Chevy from Sands in 2016. More

Customer comes first Sands is always very courteous and helpful. They go to great lengths with customer appreciation. They reminded me it was time for an oil change as I h Sands is always very courteous and helpful. They go to great lengths with customer appreciation. They reminded me it was time for an oil change as I had forgotten. More

unknown reason for over chagre I did like the service and care of the attendants, service worker, office personnel, but for some reason the invoice and the charge receipt do not mat I did like the service and care of the attendants, service worker, office personnel, but for some reason the invoice and the charge receipt do not match. I was overcharged by about $10.00 I did not notice this until I got home and was filing the papers. Henry, in repairs, was talking to me while I was checking out and I just didn't see or ask about it at the time. More