Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
First Oil Change I went in for the first oil change for my new Vette. Everyone was very accommodating. It was hand washed for me. I didn't mind waiting as I had come i I went in for the first oil change for my new Vette. Everyone was very accommodating. It was hand washed for me. I didn't mind waiting as I had come in very early expecting to wait. I enjoy talking with the sales guys and looking at all the new vehicles. More
Convience and close to my home. Friendlly people I have no problems using this dealer with the exception of price. Seems some of the service i get, can be competitive with other service shops, i.e. I have no problems using this dealer with the exception of price. Seems some of the service i get, can be competitive with other service shops, i.e. big O tires, brake masters and etc. More
Very good service Very nice atmosphere, good service and very nice people also the prices with coupons are very reasonable. I've always got out in the time p Very nice atmosphere, good service and very nice people also the prices with coupons are very reasonable. I've always got out in the time period that I was given and the free car wash is also a plus. More
It was any kind of special. Came here over the past weekend for service on my 2013 Cruze. It was a basic A/C service and was scheduled using their website. The website worked gre Came here over the past weekend for service on my 2013 Cruze. It was a basic A/C service and was scheduled using their website. The website worked great, but it isn't the reason I'm giving it 3 out of 5. When I got there, my Service Advisor quoted me an A/C service of around $190. I told her the dealer website has specials listed for service and had an A/C service listed at $48.88. She had no idea and I looked it up on my phone to prove it to her. Didn't have to do that at Sands Glendale, they already knew. The staff was friendly, but not knowing what is being offered at your own dealership is a bit frustrating. More
Complete satisfaction and peace of mind Ken went above and beyond to ensure my car was safe and working as it should. He made sure I felt at ease and not stressing over the uneasy possibili Ken went above and beyond to ensure my car was safe and working as it should. He made sure I felt at ease and not stressing over the uneasy possibilities of my cars status. He is definitely an asset to Sands Chevrolet. I've been using Ken the past few services I've had done and will continue to use him. I trust him 100%! More
Oil change and 24month service Jean went over everything that should be checked at this service. She was very informative and courteous. She is easy to talk to and answered all my Jean went over everything that should be checked at this service. She was very informative and courteous. She is easy to talk to and answered all my questions. More
Complete service performed Went in for lube and oil change, and fuel filter change. Jacob pointed out that it was time for all the other service, so they did lube, oil, filter, Went in for lube and oil change, and fuel filter change. Jacob pointed out that it was time for all the other service, so they did lube, oil, filter, fuel filter, brake fluid, coolant, differential fluid and Lord knows what else! Jacob was thorough in explaining the service. They gave me a loaner truck since we had other errands to run, and called me when it was ready, which was actually earlier than he estimated. They washed the truck when they were done, which was nice. More
they didn't tell me it cost for rotation on tires and i wait they didn't tell mr it cost for tire rotation I thought it was included in the oil change and the rotation cost too much. I hated waiting 2 hours for they didn't tell mr it cost for tire rotation I thought it was included in the oil change and the rotation cost too much. I hated waiting 2 hours for a oil change I can go other places and be out faster. I just may go other place next time don't make people wait More
Excellent customer service Henry is very nice, and very helpful he goes above and beyond to help customer !Excellent customer service! I would recommend him to all my friends! Henry is very nice, and very helpful he goes above and beyond to help customer !Excellent customer service! I would recommend him to all my friends! More
Service department Brought my truck in for a driver's seat alignment issue the problem. Parts needed for repair were ordered when they came in and they installed the ins Brought my truck in for a driver's seat alignment issue the problem. Parts needed for repair were ordered when they came in and they installed the install them in a timely manner also had truck detailed engine compartment was done fantastic interior great but several spots of wax left on the exterior left me spending 45 minutes cleaning my own truck service department a great job not so much with the detailing Department. More