Sands Chevrolet - Surprise - Service Center

Great service Jean is great, she kept me posted about the progress of my service visit and was so friendly. I will always call her for service appointments. Jean is great, she kept me posted about the progress of my service visit and was so friendly. I will always call her for service appointments. More

Great seevie As all ways Sands In Surprise did and outstanding job. Meet and great you at the service writting area. Tell you when the job will be done. Keep yo As all ways Sands In Surprise did and outstanding job. Meet and great you at the service writting area. Tell you when the job will be done. Keep you update on the work being done. At the end tell you what was done and what should be done in the future. Great job. More

New Key Ken was very accommodating with my schedule when I went in for a new key fob. This was my 2nd great experience with him in the last 3 months! Ken was very accommodating with my schedule when I went in for a new key fob. This was my 2nd great experience with him in the last 3 months! More

Service for car on Wednesday March 8th Came in for an oil change and to have a turn signal bulb and a headlight bulb changed. Ken Ashby helped us and was very friendly. He explained that I Came in for an oil change and to have a turn signal bulb and a headlight bulb changed. Ken Ashby helped us and was very friendly. He explained that I needed some brake work that needed to be done soon. He advised us we could go across the street to get something to eat and go to Walmart so as to make the wait better. We did that and when we got back the car was done and ready within a few minutes of our return. Everyone we had contact with was very nice and helpful. More

Terrific service I have been going to Sands since 2,000. I have always been treated with a smile and great service. I usually get Victor Morales at the Sands service a I have been going to Sands since 2,000. I have always been treated with a smile and great service. I usually get Victor Morales at the Sands service as my service advisor. He has always been real helpful to me and I trust what he tells me about my vehicles. I just took my grandson there 3 weeks ago and he bought a Colorado. More

Online Booking Disappointing Chose to use the online booking option for convenience - booked time for 4:00 pm. Arrived for appointment and there was no record of my booking. The Chose to use the online booking option for convenience - booked time for 4:00 pm. Arrived for appointment and there was no record of my booking. The service manager helping me originally was treating me as walk-in and stated it would be an hour and forty five minutes - which I stated is a long time for an oil change. Was tempted to leave, but decided to stay. After about fifty minutes he came to tell me car was in for wash and would be done soon. He stated they were having issues with online system and he had decided to treat me as an appointment- for which I give him high marks. The car wash was very underwhelming and appeared to be nothing more than an after thought. More

Recall Staff was courteous and respectful. I really felt they had my best interest a priority. They really got the customers in and out as quickly as possi Staff was courteous and respectful. I really felt they had my best interest a priority. They really got the customers in and out as quickly as possible. More

Excellent Jean was really helpful and super friendly. She made me feel like I want just a number coming through. I Will definitely being going back to her Jean was really helpful and super friendly. She made me feel like I want just a number coming through. I Will definitely being going back to her More

Oil Change In and out in about 1:45 hrs. Top to bottom inspection and even washed the truck. Found out I had a recall. Great service. In and out in about 1:45 hrs. Top to bottom inspection and even washed the truck. Found out I had a recall. Great service. More

Service Jake in service is great to work with very in formative an great personality very nice to the customers an very helpful thankful he's my go to guy for Jake in service is great to work with very in formative an great personality very nice to the customers an very helpful thankful he's my go to guy foray my truck needs More