Sands Chevrolet - Surprise - Service Center

Above and beyond The service department at Sands Surprise has gone above and beyond to meet every need with my truck. Loaner vehicle was easy to acquire. Highly recomm The service department at Sands Surprise has gone above and beyond to meet every need with my truck. Loaner vehicle was easy to acquire. Highly recommended! More

Inspection caught needed repair The routine inspection for a simple oil change saved overheating in the desert, by finding a radiator hose leak. This was promptly repaired at anothe The routine inspection for a simple oil change saved overheating in the desert, by finding a radiator hose leak. This was promptly repaired at another visit. The year before they found a broken support strut before a long trip to California. More

Oil Change Came in early in the morning for an oil change and check-up since I was due to take an unexpected cross country road trip. Staff saw to my needs - pr Came in early in the morning for an oil change and check-up since I was due to take an unexpected cross country road trip. Staff saw to my needs - process was quick and efficient. No complaints. More

First oil change I was told when I made the appointment "as well as the oil and lube my truck would be washed and tire rotated and the service would take 1.5 hours'. W I was told when I made the appointment "as well as the oil and lube my truck would be washed and tire rotated and the service would take 1.5 hours'. When I arrived the service rep informed me they could not wash my truck because dualies can not fit in the car wash, I asked about a hand wash the rep said it would take another 1/2 hour putting the total time to 2 hours, I declined stating 2 hours was too long. The service took just over an hour, plenty of time to do the wash. On my drive home from the dealership I notice a noise coming from the rear wheel, after inspection, I noticed the valve extensions on my rear dualies had not been reattached to the hub caps and one of the valves was leaking. I needed to remove the hub caps and reattach the valve extensions. Also the invoice did not state the brand or type of oil used. More

Again great service I was at the details today for some more service and I have to say again Justin got my truck in and out on time, saved me money and made me so happy.. I was at the details today for some more service and I have to say again Justin got my truck in and out on time, saved me money and made me so happy.. If you need service then call Justin at Sands! More

Fast, Nice and Done Right! I have to say I called on from the MyChevrolet and I was told to bring in my truck and leave it for a few days.. After getting to the service center a I have to say I called on from the MyChevrolet and I was told to bring in my truck and leave it for a few days.. After getting to the service center and talking with Justin he was like wait! I can get you done within 2 hours. I BANG!! It was done on time... also as he had the truck getting fixed I requested more work to be done and it was also done faster and right!! My hat is off to Justin for doing a great job More

This is my location of choice. The entire staff is terrific, from sales to service. Every staff member I've met has been friendly, courteous, and professional. Comfortable waiting a The entire staff is terrific, from sales to service. Every staff member I've met has been friendly, courteous, and professional. Comfortable waiting area, with snacks and beverages provided. More

Well .. I'm waiting to hear I went in two weeks ago for my oil/filter change and pointed out to the service mgr. helping me a piece of plastic guard by the side of the driver's s I went in two weeks ago for my oil/filter change and pointed out to the service mgr. helping me a piece of plastic guard by the side of the driver's s eat had come off. (Apparently happened as my wife & I have to adjust the seat for driving.) He said "they'd have to order the piece" and I'm still waiting to hear. The same kind of thing occurred shortly after I entered into my lease with Sands when the fabric on the back of the rear seat came apart. It's still never been fixed. More

Henry is Aa ten! My water pump went out and of course it happened after hours. I went to dealership and the service area was closed, but a gentleman named Henry, who w My water pump went out and of course it happened after hours. I went to dealership and the service area was closed, but a gentleman named Henry, who works in the service area took the time to let me know whether it was safe to drive my car home and come back when they opened. Turns out my water pump was leaking coolant all over and he said it wouldn't be safe. He was so helpful and to really put service in "Customer Service" he offered to give me a ride home, since it was after hours. Thank you so much Henry for keeping me up to date, finding me some coupons to help with cost and getting me safely home. Sands Chevrolet has always treated me well and this time they went above and beyond! Thank you!! Vicki K More

fair and honest My service adviser was fair and honest with me .I will be confident is going back to him for future service needs. He made my expirience as easy as po My service adviser was fair and honest with me .I will be confident is going back to him for future service needs. He made my expirience as easy as possible , and understood my situation. More