Sands Chevrolet - Surprise - Service Center

Oil change The service was great and they explained everything to me. They completed the work in the time frame they stated. Overall I am happy and will continue The service was great and they explained everything to me. They completed the work in the time frame they stated. Overall I am happy and will continue to come back. More

Great experience Thank you for always providing great service and experience. I am a pleased customer. I would recommend Sands to all of my family and friends. Thank you for always providing great service and experience. I am a pleased customer. I would recommend Sands to all of my family and friends. More

Courteous and Efficient I arrived at the dealership without an appointment after being told by the towing company that my battery was bad. The service department was really I arrived at the dealership without an appointment after being told by the towing company that my battery was bad. The service department was really busy, but I was met almost immediately by Robert who was courteous and efficient, and I had my car back, after a service, a new battery and a car wash, within a couple of hours. Also, I think the use of Uber drivers to pick up and drop off customers with an anticipated long wait, is a great idea. Who could ask for more?? More

Water pump repair Advisor was great. Vehicle repaired quickly. Uber service was quick. Good communication by advisor when vehicle was finished. Instruction requested by Advisor was great. Vehicle repaired quickly. Uber service was quick. Good communication by advisor when vehicle was finished. Instruction requested by me was followed. Very happy with this dealership More

Robert is awesome! I can't say enough great things about how helpful Robert my service advisor was! This would be a 5, except for the 3 different calls I got from the sa I can't say enough great things about how helpful Robert my service advisor was! This would be a 5, except for the 3 different calls I got from the sales department! When I bring my car in for service I want that, service, not to hear from someone who wants me to trade my car, or by a new warranty! More

Oil change Service advisor Bryan is always helpful with anyone that I have brought my car in for. The work is done in a timely fashion and is always left clean. Service advisor Bryan is always helpful with anyone that I have brought my car in for. The work is done in a timely fashion and is always left clean. More

Waiting even after truck was ready They did a good job with the service performed but nobody came and got me to tell me the truck was done. I had to walk out to the service area to see They did a good job with the service performed but nobody came and got me to tell me the truck was done. I had to walk out to the service area to see my truck sitting in the pick up area. I had to point it out to my service rep who barely acknowledged me. He then looked up my vehicle info and did walk me over to the cashier. He walked away without a thank you or any sort of acknowledgement. I get better service at Toyota and Nisssan. Just sayin'. More

Amazing service appt! Jean is always so nice friendly. She makes my visits worth it everytime. She always goes above and beyond. My truck is always ready in less time th Jean is always so nice friendly. She makes my visits worth it everytime. She always goes above and beyond. My truck is always ready in less time than quoted. More

Outstanding Service I bought my Silverado brand new from Dands and have been taking my truck there ever since. Robert in service has always taken care care of me with rou I bought my Silverado brand new from Dands and have been taking my truck there ever since. Robert in service has always taken care care of me with routine maintenance to more in depth work if needed. Would recommend Sands for buying and maintaining vehicles. More

Electrical issues I appreciate the help from Mike, your service manager. He was able to track down the electrical issue with the seat in my truck and got the throttle b I appreciate the help from Mike, your service manager. He was able to track down the electrical issue with the seat in my truck and got the throttle body replaced quickly on my truck. This was the second time I brought my truck in for service both times I've been very happy with the end result. Normally I would have my husband do it but since he is deployed I needed help. Thanks again. More