Sands Chevrolet - Surprise - Service Center

Fast Service We do all of our maintenance work here. Fast service, great costumer service, and quality work. If I don't have a coupon for an oil change they help m We do all of our maintenance work here. Fast service, great costumer service, and quality work. If I don't have a coupon for an oil change they help me find one. If I say I can't do the recommended repairs at this time they are not pushy. I appreciate that very much. More

Wrong Attitudes! This will probably be my last visit to your service department. EVERY time I have taken my vehicle to get JUST an oil change, it doesn't matter which This will probably be my last visit to your service department. EVERY time I have taken my vehicle to get JUST an oil change, it doesn't matter which service rep I use, if I REFUSE any of the EXTRA services you offer, they will give me attitudes of displeasure along with grunts and making faces. If I wanted any of your EXTRA services I WOULD REQUEST THEM. If I schedule an oil change THAT'S ALL I WANT. But it's a courtesy to offer what the vehicle needs. Right! That's fine if you offer these EXTRA services as a courtesy, but if I refuse them don't make your displeasure known! After ALL it's not your money you're spending! More

Fantastic Service Sand's team specifically to the Surprise, AZ location went above the call of duty and fully driven by Jacob Friedberg to give not only great service b Sand's team specifically to the Surprise, AZ location went above the call of duty and fully driven by Jacob Friedberg to give not only great service but exceptional. They were extremely accommodating to provide a loner vehicle while my truck's electrical issue was being evaluated and Jake did an excellent job maintaining communications so I was fully aware of the progress. The wallet ended up taking a hit but it was a great experience working with their team. I can't say enough about how great the service was Jake provided. I'd recommend any day! Thanks. More

Best Service Center Ever Took my car in last minute with no appointment because it suddenly started feeling unsual. Bryan immediately came out and took it back to have them lo Took my car in last minute with no appointment because it suddenly started feeling unsual. Bryan immediately came out and took it back to have them look at it. I used their free wifi and hung out at a nice table to get some work done and before I knew it he was walking up with an answer for me. Something minor needed to be repaired, and it fell under my warranty, which was a huge plus. He offered me a loaner and gave me the option to keep my car until my appointment next week, as it was still perfectly fine to drive. I chose to keep my car and I am bringing it in next week. I absolutely love this place and the service they provide. A handful of friendly employees even stopped to say hello and chat as they were passing by the waiting area. I'll definitely be purchasing my next vehicle here, even with the hour drive from where I'm moving to. Totally worth it. More

Jean is awesome Jean help me I use to go to the sands on Grand Ave I called to get my car service my battery died just a battery and they told me not until the next d Jean help me I use to go to the sands on Grand Ave I called to get my car service my battery died just a battery and they told me not until the next day I need my car so I went to auto zone and fixed me right previous to that I got my transmission serviced they over poured transmission oil and my car started acting up had take it back so I started taking my car to get servi elsewhere till my belts and engine started acting up I called sands and Jean answer and what a great job she is at the the sands off the 303 great service I will return to that location More

Excellent catch from your service department. There definitely was a water leak. After I got home and parked the car no more water on my garage floor. I alway catch from your service department. There definitely was a water leak. After I got home and parked the car no more water on my garage floor. I always thought the water came from the condensing from the air conditioner. Thank you Jean! More

Service advisor has customer service skill Took in new truck only 5 weeks old I explained that the night before something is burning in the back of the truck I requested a loaner car as I felt Took in new truck only 5 weeks old I explained that the night before something is burning in the back of the truck I requested a loaner car as I felt this is not a service call and should not happen to a new vehicle and didn't thinking should be with out a vehicle when the truck is so new he advised me to set appointment in advanced so I can get a loaner I didn't considered this a service call so I don't think I should have to wait days for appointment for loaner when this is a break down so I said give me my truck and I will go another dealer his answer was I'll go get the keys. After driving off the rear end started making noise and burning smell I felt I should not have to drive this truck like this so I go back and get upset and ask for the manager and all of a sudden there are loaner car available. I just don't understand why I had to get upset and ask for a manager for this situation and the service advisor let's me pull off the lot with out consulting with a manager first if I return I will not deal with that advisor again More

Excellent personnel From the young man, Brandon, who gave me a lift home, to Justin who oversaw and explained what was going on with our Cruze, I was treated with respect From the young man, Brandon, who gave me a lift home, to Justin who oversaw and explained what was going on with our Cruze, I was treated with respect and understanding. Very professional. More

Oil change and service We had a free service on our 2017 Colorado sands Chevrolet get an awesome job and even clean the vehicle jAcob friedberg was this service consultant We had a free service on our 2017 Colorado sands Chevrolet get an awesome job and even clean the vehicle jAcob friedberg was this service consultant he is very kind and helpful we will definitely be taken off Colorado in the future to Sands Chevrolet thank you Joyce and Frank Angeles More

Excellent Jean told me exactly what they were doing and gave an estimate of the time it would take and she was spot on! She always takes good care me! Jean told me exactly what they were doing and gave an estimate of the time it would take and she was spot on! She always takes good care me! More