Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,845 Reviews of Sands Chevrolet - Surprise - Service Center
Tire fix Went in to have my tire fix and in no time my tire was fixed. I was surprised how fast it was! Thank you for. Went in to have my tire fix and in no time my tire was fixed. I was surprised how fast it was! Thank you for. More
Very satisfied Justin went out of his way to make sure Everything was ok very helpful getting a loaner care. Keep me in formed while car was in the garage Justin went out of his way to make sure Everything was ok very helpful getting a loaner care. Keep me in formed while car was in the garage More
Disappointed We had a Special Service for a fuel vapor. The initial service tech was awful. Of course their tests didn't show any evidence of gas odor, and was We had a Special Service for a fuel vapor. The initial service tech was awful. Of course their tests didn't show any evidence of gas odor, and was recommended that they pull the fuel tanks at my expense. Their concern for my safety has been overwhelmingly void. Not one follow up call from the service department. I guess I need to go back to the original person when I started the process. More
Complete satisfaction Bryan Gendrich looks after me like I was his Father.He got the vehicle in early, It was done quickly. Got a free car wash, I drove away happy. Bryan Gendrich looks after me like I was his Father.He got the vehicle in early, It was done quickly. Got a free car wash, I drove away happy. More
Great Service Team Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a m Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a meeting with the service tech to answer all my questions, provide a detailed cost estimate and obtain a loaner vehicle. Other "lineman" handled cashier and loaner vehicle details. All were friendly, very helpful, and attentive. More
The Best Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exce Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exceptional. Owners -- you are truly blessed with a great service dept. Staff. More
Ok this time Finally got the wheel alignment done right. First 2 times it was not Carl was good or carlos he looked after the alignment that was done before Finally got the wheel alignment done right. First 2 times it was not Carl was good or carlos he looked after the alignment that was done before More
Unorganized I purchased my vehicle here and had a great experience. Took my truck in for first free oil change this week and was a bit surprised by the way it wen I purchased my vehicle here and had a great experience. Took my truck in for first free oil change this week and was a bit surprised by the way it went. Scheduled the appointment ahead of time, showed up and checked in on time, and was told give him an hour 15, ok no problem. Hour and 45minutes I decide to go looking for it or my service guy, find out he is at lunch and no one can find paperwork or keys. After a few minutes all is found, however truck had not got the complimentary wash, I was asked if I would still like it ran through. I figured what's another 20 minutes sure. It was definitely a quick free wash. All that being said I will give them a second chance because the dealership is super clean, and lots of old Chevys to look at while you wait. More
Recall I came to the dealership for a recalland service. The service advisor Bryan Gendrich was most helpful I had a great experience here in Surprise Sands I came to the dealership for a recalland service. The service advisor Bryan Gendrich was most helpful I had a great experience here in Surprise Sands Chevy. More
RV maintenance Bryan help me in getting my RV serviced, due to me trying to sell it. He was a great service Rep and I appreciate his help. Bryan help me in getting my RV serviced, due to me trying to sell it. He was a great service Rep and I appreciate his help. More