Sands Chevrolet - Surprise - Service Center

Appointment with Jake was right on time...07:15 AM...Perfect Service department was excellent...service is the exact word for that department. Also had the pleasure of meeting with DJG who took care of purchasi Service department was excellent...service is the exact word for that department. Also had the pleasure of meeting with DJG who took care of purchasing my car at a truly fair and reasonable price. Kudos to all. Larry G More

Car repair Jean Jajou is an excellent service advisor. Very professional and friendly. Fast and always courteous service at Sands in Surprise. I will always R Jean Jajou is an excellent service advisor. Very professional and friendly. Fast and always courteous service at Sands in Surprise. I will always Recommend Sandy Chevrolet in surprise service department More

Very knowledgeable Staff Very friendly staff I will go there again' to do my car service I will recommend to my friends and family serice are wonderful an excellent Very friendly staff I will go there again' to do my car service I will recommend to my friends and family serice are wonderful an excellent More

Great service I went in for an oil change and the staff made sure my car stayed clean and protected, also they finished in a timley manner. Thanks for doing a great I went in for an oil change and the staff made sure my car stayed clean and protected, also they finished in a timley manner. Thanks for doing a great job yall. More

Good but not great I dropped my car off for service on a warranty water pump. That portion was fine, they replaced it without cost. However, coolant that was leaking fro I dropped my car off for service on a warranty water pump. That portion was fine, they replaced it without cost. However, coolant that was leaking from the pump soaked the belt which would ultimately cause slipping or as the service adviser put it "squeaking" and they recommend that it be replaced. This would not be covered under the warranty as this item is a normal wear and tear item. Even though their faulty part caused the issue. I figured fine I will pay for the belt if shouldn't cost too much maybe $30-40 plus they already have it apart. Nope, $90. For of the part and labor. It's bad enough I have to pay for a part damaged by their faulty part now in being charged labor for something that has already been removed. In not happy with this. It is not the service writers fault but it is a failure in customer service on the dealerships and/or manufacturers part for not allowing this to be covered under warranty. Especially since it's going to cause the powertrain to not run efficiently with a slipping belt. More

Excellent I'm extremely pleased with the service I received from sands Chevrolet. Everything was perfect. My wife and I will be getting all of our service don I'm extremely pleased with the service I received from sands Chevrolet. Everything was perfect. My wife and I will be getting all of our service done at sands. When it's time for a new vehicle, we will be switching to Chevrolet and buying from sands More

Excellent service I took my car in for a recall notification I received. The updates were made fairly quickly. The representative who help me was helpful and informat I took my car in for a recall notification I received. The updates were made fairly quickly. The representative who help me was helpful and informative, providing me with upcoming services and prices. I wasn't pressured into buying anything. More

Service Manager We take all of our vehicles to Sands for service. The reason is, Victor, our service manager. He is extremely knowledgeable, courteous and very atte We take all of our vehicles to Sands for service. The reason is, Victor, our service manager. He is extremely knowledgeable, courteous and very attentive. We are both in our 60's and have had Chevrolet's our entire 45 year marriage, so we have dealt with many service managers over the years. Victor, by far, is the very, very best. More

Great service Jake always provides great customer service. He is friendly and I appreciate his sense of urgency. He is always on top of things and ensures the work Jake always provides great customer service. He is friendly and I appreciate his sense of urgency. He is always on top of things and ensures the work is completed timely and accurately. Thanks Jake! More

Routine maintenance Brought my truck in for routine maintenance and a minor dash board clip repair. Both Jean and the staff were helpful and accommodating. Thank you aga Brought my truck in for routine maintenance and a minor dash board clip repair. Both Jean and the staff were helpful and accommodating. Thank you again. More