Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,845 Reviews of Sands Chevrolet - Surprise - Service Center
FEELS LIKE DRIVING A NEW VEHICLE! EXCELLENT SERVICE AND SERVICE ADVISOR WAS VERY THOROUGH AND EXPLAINED EVERYTHING THAT WAS NEEDED. JAKE WAS A PLEASURE TO WORK WITH AND WOULD DEFIN EXCELLENT SERVICE AND SERVICE ADVISOR WAS VERY THOROUGH AND EXPLAINED EVERYTHING THAT WAS NEEDED. JAKE WAS A PLEASURE TO WORK WITH AND WOULD DEFINITELY RECCOMMEND HIM AND SANDS CHEVROLET IN SURPRISE, AZ More
Great customer service Jean always takes great care of us every time we have a vehicle serviced here. I've never more comfortable bringing my cars in to be serviced as I do Jean always takes great care of us every time we have a vehicle serviced here. I've never more comfortable bringing my cars in to be serviced as I do here. More
Excellent customer service. Friendly people you would work with. Excellent customer service and great communication. When you go visit the service department ask for Tom and Mich Friendly people you would work with. Excellent customer service and great communication. When you go visit the service department ask for Tom and Michael there are very knowledgeable about the products and gives great advice and customer service, Thank you for taking care of us! More
Basic services take too long I was in for an oil change and tire rotation. I had an appointment but yet it took just over two hours to complete. I suspect an appointment does not I was in for an oil change and tire rotation. I had an appointment but yet it took just over two hours to complete. I suspect an appointment does not mean your car will be worked on at that time. My customer service guy Robert was great and kept me informed. The quality of the work is great. I just believe services like oil change and tire rotations could be completed in a short amount of time. More
Always a pleasure to have my car service at ur facility It's always a good service everytime I visit the service's department. Everyone is very helpful when asking questions and getting the right answer fro It's always a good service everytime I visit the service's department. Everyone is very helpful when asking questions and getting the right answer from them. More
Very friendly staff and they even washed my car with my oil change, very satisfied and would recommend to friends and family... will purchase future cars from this deale and they even washed my car with my oil change, very satisfied and would recommend to friends and family... will purchase future cars from this dealership More
Kept me up to date My Service Advisor, Ken Ashby was very helpful. My issue was complex and expensive. Ken called me regularly to keep me informed. His estimates for rep My Service Advisor, Ken Ashby was very helpful. My issue was complex and expensive. Ken called me regularly to keep me informed. His estimates for repairs came out exactly as expected. Estimated time to resolve all issues took longer than expected so Ken arranged for a free loaner vehicle. All my expectations for service we're exceeded by Ken, the technicians and Sand Chevrolet. More
Great service No service on Sunday as advertised but that's ok we. Use your service when we need some!thanks for being there & your prompt attention!! No service on Sunday as advertised but that's ok we. Use your service when we need some!thanks for being there & your prompt attention!! More
Great The service man was there right away , was courteous, knowledgeable, kept me informed and could not have done anymore to make my service a[appointment The service man was there right away , was courteous, knowledgeable, kept me informed and could not have done anymore to make my service a[appointment pleasurable. Thank you More
Computer issues This is our second time in with the same problem and it appeared I would be sent home without remediating it yet again. Got fixed This is our second time in with the same problem and it appeared I would be sent home without remediating it yet again. Got fixed More