Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,845 Reviews of Sands Chevrolet - Surprise - Service Center
Great service excellent customer service I had a overall great experience with the service department and their customer service, Brian explained in detail what would be done and the time it I had a overall great experience with the service department and their customer service, Brian explained in detail what would be done and the time it would take I appreciate the concideration More
Great Service I was at the dealership for an oil change and a cabin air filter. It only took an hour and I was quickly on my way. Definitely worth the drive from No I was at the dealership for an oil change and a cabin air filter. It only took an hour and I was quickly on my way. Definitely worth the drive from North Phoenix. Tom was uber professional and answered all my questions. More
Finally got it right After a recent unpleasant experience with Sands, I wrote an uncomplimentary review on this site. Subsequently we were contacted by the service manage After a recent unpleasant experience with Sands, I wrote an uncomplimentary review on this site. Subsequently we were contacted by the service manager who offered to make things right. They treated us royally, and went out of their way to explain what they were recommending and why. They even researched competitive quotes for the recommended service and met their prices. More
Best around Freindly people. Didn't try to "up sell". Vehicle was waged and ready as promised. Waiting area is clean and comfortable. Thank you to all. Freindly people. Didn't try to "up sell". Vehicle was waged and ready as promised. Waiting area is clean and comfortable. Thank you to all. More
Very satisfying I brought my car in for some recommended service, I was met by very friendly and professional people. They did a very good job on my car and answered I brought my car in for some recommended service, I was met by very friendly and professional people. They did a very good job on my car and answered all the questions that I had. I am very pleased and I would recommend Sand's to anyone needing service. More
Happy with both staff and service Dropped off my Chevrolet Malibu for the recalls. The staff was very professional and friendly. On top of the recall the oil change was included. My c Dropped off my Chevrolet Malibu for the recalls. The staff was very professional and friendly. On top of the recall the oil change was included. My car was due for a tire rotation and ended up needed an alignment also. When my car was done Ken called me to let me it was ready. When I picked it up it looked beautiful because the also washed it. I was very satisfied with the way I was treated and recommend this dealership. More
Beyond expectations On our way down here from Michigan and found out that we had fuel leaking from our gas tank. I called Sands and set up a service appointment with Jea On our way down here from Michigan and found out that we had fuel leaking from our gas tank. I called Sands and set up a service appointment with Jean. They did a through evaluation of the vehicle and got it back to me in two days. Drives like a dream now. More
Great service as usual! Bryan is always down to earth and is very good at what he does. Under promise and over deliver. Thanks. Two young guys have good people skills. Bryan is always down to earth and is very good at what he does. Under promise and over deliver. Thanks. Two young guys have good people skills. More
Service department at Sands Chevrolet We went to Sands for our regular Lube, Oil and Filter and Rotate tires. Ken took care of everything and kept us up to date on the service. Got u We went to Sands for our regular Lube, Oil and Filter and Rotate tires. Ken took care of everything and kept us up to date on the service. Got us a ride home, and back to pick the car up. I had a little problem when I left my purse in the Uber car and went into a panic.... Ken, Heather and Michael all assured me they would take care of it and made me feel like they were really working for me.. As it turned out , I got my purse back in tact and I couldn't thank them enough for everything they did for me. They are a fantastic bunch of people working there, and you know they really care about their customers. THEY ARE THE BEST. Marj Amsler More
Excellent Ken at surprise Chevrolet was very helpful and understanding. My service on October 17th was a very pleasant experience. Everyone on site showed patie Ken at surprise Chevrolet was very helpful and understanding. My service on October 17th was a very pleasant experience. Everyone on site showed patience and welcoming not only towards me but towards my 16 month son. Everyone on staff is friendly and extremely helpful! Thank you to everyone and especially to ken. More