Sands Chevrolet - Surprise - Service Center

Excellent service experience! Jean was a pleasure to deal with during my recent service visit to have my water pump replaced and some other routine maintenance. My vehicle was read Jean was a pleasure to deal with during my recent service visit to have my water pump replaced and some other routine maintenance. My vehicle was ready sooner than I expected. I look forward to dealing with Jean again in the future. More

Amazing Sands...has supreme...customer service all service advisors are polite friendly and very helpful. I am proud to be apart of the Sands family.....simpl Sands...has supreme...customer service all service advisors are polite friendly and very helpful. I am proud to be apart of the Sands family.....simply AMAZING! More

Karo did a great job! Karo went above and beyond with the time he was given and kept me up to date with the whole process. Thank you Sand's Chevrolet for another great expe Karo went above and beyond with the time he was given and kept me up to date with the whole process. Thank you Sand's Chevrolet for another great experience! More

Items missing from car after detailing Victor was amazing and very helpful. We are very satisfied with his help and quality of the work. He was friendly and knowledgeable. The reason for th Victor was amazing and very helpful. We are very satisfied with his help and quality of the work. He was friendly and knowledgeable. The reason for the poor review is because after our cars got detailed we got items missing, 3 baseball caps, 1 subwoofer and they empty my glove department with personal information and now they are gone...! I hope they find out items or I will never go back to the dealership ever again! It’s very upsetting, cause we thought we could trust the dealership where we purchased our vehicles. More

overall, disappointed First, the service wasn't completed when we were supposed to pick up our car after purchasing it. It was "done" the next day which was a Wednesday. Be First, the service wasn't completed when we were supposed to pick up our car after purchasing it. It was "done" the next day which was a Wednesday. Because the dealership is all the way across town, we were not able to rearrange our schedules to come get it until Saturday. 3 extra days to make sure it was ready for us. Come Saturday, we pick up and the windshield still wasn't fixed. Sales told us not to worry, they would write an IOU and the glass people would call to schedule and come right to us... This didn't happen, so we called. We were told we must bring the vehicle to them because they needed the IOU paper that sales had given us. Why isn't it in the system??? So, reluctantly, we bring it out to have the windshield fixed. We pick it up from being "fixed" and there are still 4 large chips that are spidering out. This is unacceptable. We called to have it fixed, we will see if we have to waste our gas to drive all the way across town again due to the poor quality from the first try at fixing the windshield. This has, by far, been the worst service I have ever had with purchasing and fixing a car. Sales and service need to communicate with each other!!!! More

Jean Jajou is amazing ! Jean is the best Service Advisor I have ever worked with at any dealership.that takes in a lot of years and service centers on the west coast. Jean is the best Service Advisor I have ever worked with at any dealership.that takes in a lot of years and service centers on the west coast. More

Always helpful A very rewarding experience from service manager and salesman. I have always been treated with very helpful service and respect. I know that there wi A very rewarding experience from service manager and salesman. I have always been treated with very helpful service and respect. I know that there will be more good things to come. Thanks for always finding the cars I like. More

Bull corvette repair Everyone on staff was very helpful/ knowledgeable during my repair. They kept me informed of status and promptly responded to my questions/concerns. Everyone on staff was very helpful/ knowledgeable during my repair. They kept me informed of status and promptly responded to my questions/concerns. I would recommend Sands Service Department to friends/colleagues More

Routine maintenance Ken the service manager, always emails me when it's time for maintenance on my vehicle, and he has never let me down on getting the work done. Thanks Ken the service manager, always emails me when it's time for maintenance on my vehicle, and he has never let me down on getting the work done. Thanks Ken More

Texas Road Trip Sands Chevrolet was very responsive to my request and handled my issues with ease and professionalism. Michael and Karo were keen in making my visit Sands Chevrolet was very responsive to my request and handled my issues with ease and professionalism. Michael and Karo were keen in making my visit here from Texas hassle free. I recommend Sands as a place to buy your next car and to use their customer service when any issues arise knowing they will be taken care of More