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Sands Chevrolet - Surprise - Service Center

Surprise, AZ

4.1
1,841 Reviews

1,841 Reviews of Sands Chevrolet - Surprise - Service Center

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December 01, 2017

Great service dept definitely will go back courtesy people .they said job would not take long it didn't had truck back when they said it would. More

by BJCAMPERS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2017

Customer service Sands has made "Customer Service" an action, rather than a lost art. Henry Smith was very well mannered, professional, knowledgeable and quick to serv More

by GREDDIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2017

Jake. @ Sands Jake Freidberg is the only reason I keep coming back to Sands for service. He ensures my vehicle gets everything done timely. He truly cares about his More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Friedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2017

Too long Called ahead of time to see if they had availability for an oil change to reduce wait time with 2 small children. The gentleman was very friendly and More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
November 30, 2017

Quick and easy oil change Was able to schedule an oil change and car wash for my desired date and time. Was met promptly at service and escort to waiting area. Total time was More

by BANET_52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gray
November 30, 2017

First service on my truck. Jean Jajou was exceptional. I had an appointment scheduled but it didn’t show up in the system and she took care of my needs. More

by aalbani67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2017

oil change/tire rotation Excellent service! Always quick and professional! Jake and his crew always take excellent care of my vehicle when I bring it in! Amazing service alw More

by CHERIE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Friedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2017

Great service response My "new" Silverado lost it's air conditioning at 5,000 miles. I requested servicing at Sands Chevrolet. They told me to bring the vehicle in immedia More

by JWILLSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wolf, Service Advisor
November 29, 2017

Recent visit 11/27/17 I was in and out pretty fast. Jean was thorough and extremely pleasant. It was awesome that a car wash was offered. I look forward in coming back for More

by RMR76WITH4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2017

Corvette service I received a coupon in the mail asking me to start coming back for service. I brought my 2004 Corvette in for an oil change. After I left I noticed th More

by Z16BRUNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karo
Dec 16, 2017 -

Z16BRUNO responded

Sands contacted me and asked me to return so they could address the issues. I did return and they took care of everything. Karo my service writer went out of his way to make sure all was done properly. Thank you Karo!

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