Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,845 Reviews of Sands Chevrolet - Surprise - Service Center
My service advisor Henry is very easy to work with if he wasn't there i would go back. Love he is respectful. Listens and gets the job done. Henry is very easy to work with if he wasn't there i would go back. Love he is respectful. Listens and gets the job done. More
Job well done. The analysis was thorough and explained well. Cost was just within what was estimated However, it was about 10% more than hoped for. All service per The analysis was thorough and explained well. Cost was just within what was estimated However, it was about 10% more than hoped for. All service personnel were professional and courteous. More
Great service and turn time. Excellent care all around. Always so easy to bring my car in when I have and issue. Will reccomend to all and turn time. Excellent care all around. Always so easy to bring my car in when I have and issue. Will reccomend to all More
Excellent And Fast Customer Care This was a great experience! I need a ride back to work and they had an Uber their within minutes to get me back to work. They even had an Uber pick m This was a great experience! I need a ride back to work and they had an Uber their within minutes to get me back to work. They even had an Uber pick me up at work to bring me back to the dealership and gave me a loaner vehicle because they needed my car overnight. I was also able to schedule an appointment the very next day. Henry was my service contact and he did awesome taking care of everything! Well done Sands!! More
Awesome Service Ken has been a reliable and awesome service rep since buying our Chevrolet vehicles at Sands. He is always responsive and informative with vehicle se Ken has been a reliable and awesome service rep since buying our Chevrolet vehicles at Sands. He is always responsive and informative with vehicle service and works hard to get us an awesome experience during servicing. More
Waited 3 hrs for oil change There for my oil change appointment at 9 didnt leave until 1230. Was sitting in the waiting room the entire time 3 hrs later I finally went to check i There for my oil change appointment at 9 didnt leave until 1230. Was sitting in the waiting room the entire time 3 hrs later I finally went to check in on my truck and had been finished since 1030. I was told that I couldn’t be found which seemed a bit ridiculous due to the fact I was sitting right in front of the tv and I did tell them I was waiting there for my truck. I wasn’t called on my phone or over the speaker. Pretty disappointed More
Lube, engine oil and filter, fuel filter change. All went very well and Justin was able to fully honor our Canadian GM service prepaid package. I appreciated the complementary vehicle wash as well. All went very well and Justin was able to fully honor our Canadian GM service prepaid package. I appreciated the complementary vehicle wash as well. More
Fixed repair quick! Jake in the service dept. was awesome. He took my call and gave me the info I needed to have my car towed in. Once I conveyed my situation he was dili Jake in the service dept. was awesome. He took my call and gave me the info I needed to have my car towed in. Once I conveyed my situation he was diligent to have my car ready by the end of the day. Picked it up repaired and a wash on the house. I was more than impressed and pleased. More
Quick visit to pick up my car Car was ready as expected and fixed just right. Henry explained what was done and was thorough about the warranty and any concerns we had. Sands is th Car was ready as expected and fixed just right. Henry explained what was done and was thorough about the warranty and any concerns we had. Sands is the place to have service done. More
Very professional and pleasant I recommend this service department from all the others I have been to. The advisor was jealous from start to finish. Greeted me when I arrived and al I recommend this service department from all the others I have been to. The advisor was jealous from start to finish. Greeted me when I arrived and also when I left More