Sands Chevrolet - Surprise - Service Center

Service on my 2010 Chevy Express Conversion Van I received some very attractive service offers in the mail. One was for complete detail at 75% off regular price. The vehicle needed some service so I I received some very attractive service offers in the mail. One was for complete detail at 75% off regular price. The vehicle needed some service so I called Henry. He was excellent! everything was handled very well. Henry kept me informed and the end result was a vehicle that looks almost as good as the day I took delivery. More

Very good and respectful Good job and service on my vehicle, and with getting me a loaner vehicle, plus fixing the problem I got the vehicle the next day Good job and service on my vehicle, and with getting me a loaner vehicle, plus fixing the problem I got the vehicle the next day More

Excellent Service was done in a timely manner and I was kept informed of the progress, I was offered a wheel balance at quoted rate that was substantially highe Service was done in a timely manner and I was kept informed of the progress, I was offered a wheel balance at quoted rate that was substantially higher than what I got at a tire shop, need to be competitive. More

People friendly I like the part where I'm being informed of the things need to be done for my car, to keep it well maintained and in good condition I like the part where I'm being informed of the things need to be done for my car, to keep it well maintained and in good condition More

Awesome service tech I had my car in due to the front end of my car was making an awful sound and it was the alignment. I had just left the dealership when my back window I had my car in due to the front end of my car was making an awful sound and it was the alignment. I had just left the dealership when my back window and locks had an issue. Justin made sure to get the car back in and get me a second rental car so I could get things done. He,was very kind and helpful. More

Henry in the service department is the very best!! Henry is great, he is the best in customer service!! The service Director Derick is dishonest as is the sales department. I won't buy a another new ca Henry is great, he is the best in customer service!! The service Director Derick is dishonest as is the sales department. I won't buy a another new car at Sands again! I did not even want to buy a new car but was forced to as the service Dept and Chevrolet could not fix the AC in my crazy beautiful 2015 Z28 Camaro, Derick said he could do a buy back with Chevrolet since they can't fix the AC and for me to come meet him and he would set me up with the sales Dept to pick out a new Camaro that has AC that works and I would get $7,600 from Chevrolet to buy a new Camaro. I went to the dealership, Derick was not there and the sales department said I had to talk with Derick as they could not do anything. I bought a new ZL1 Camaro Paid top dollar for it and followed up on the issue wth Derick, I called him left a message and he never called me back. When I asked the sales Dept about next steps in getting the $7,600, they said they talked with Derick and as I already bought a car it was too late. I never got my $7,600. Thats rude and dishonest!! Same on Sands Chevrolet!! More

My service advisor Henry is very easy to work with if he wasn't there i would go back. Love he is respectful. Listens and gets the job done. Henry is very easy to work with if he wasn't there i would go back. Love he is respectful. Listens and gets the job done. More

Job well done. The analysis was thorough and explained well. Cost was just within what was estimated However, it was about 10% more than hoped for. All service per The analysis was thorough and explained well. Cost was just within what was estimated However, it was about 10% more than hoped for. All service personnel were professional and courteous. More

Great service and turn time. Excellent care all around. Always so easy to bring my car in when I have and issue. Will reccomend to all and turn time. Excellent care all around. Always so easy to bring my car in when I have and issue. Will reccomend to all More

Excellent And Fast Customer Care This was a great experience! I need a ride back to work and they had an Uber their within minutes to get me back to work. They even had an Uber pick m This was a great experience! I need a ride back to work and they had an Uber their within minutes to get me back to work. They even had an Uber pick me up at work to bring me back to the dealership and gave me a loaner vehicle because they needed my car overnight. I was also able to schedule an appointment the very next day. Henry was my service contact and he did awesome taking care of everything! Well done Sands!! More