Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,841 Reviews of Sands Chevrolet - Surprise - Service Center
Great service! My regular service representative is Ken Ashby. He is always friendly and helpful. I came in for an oil change and he checked to see what other serv My regular service representative is Ken Ashby. He is always friendly and helpful. I came in for an oil change and he checked to see what other service might be necessary at my current milage. I will return for the recommended service after the first of the year. I waited in the customer waiting area and as soon as the service was completed Ken came in to let me know my vehicle was done and got me on my way quickly. Thanks again to Ken! More
Thank you Sands! Sands always takes care of us. Thank you Sands Chevrolet and to Jake especially. He's amazing! He always takes care of us and he's always friendly too Sands always takes care of us. Thank you Sands Chevrolet and to Jake especially. He's amazing! He always takes care of us and he's always friendly too. More
3rd service trip same problem. The tire pressure warning light, came on the day after I bought the truck. Tom's team was able too work around my schedule, so I could get my truck in The tire pressure warning light, came on the day after I bought the truck. Tom's team was able too work around my schedule, so I could get my truck in for service. However, clearly the issue remains. Hopefully, this time the problem gets fixed. I want to go "play " with my new truck, instead of spending my days off at the dealership. More
very easy they took care of our needs. thanks super great service will go back. see you next time. nice old cars in lobby it's great. they took care of our needs. thanks super great service will go back. see you next time. nice old cars in lobby it's great. More
Bad customer service As soon as i walked in nobody greeted me or asked if I have been help, Robert was suppose to be helping me out but when I asked for him he said he did As soon as i walked in nobody greeted me or asked if I have been help, Robert was suppose to be helping me out but when I asked for him he said he didn't know anything about me some how i ended up with Henry he didn't take his time explaining anything that was wrong with my truck and I noticed that every other customer was treated way better and they took there time with them I'm not sure if it's just because the was I was dressed. Henry just told "Yours keys are at the front desk with your paper work Im kind of busy right now". The lady at the front desk had to call him multiple times to come attend his customer. I asked a quote for a transmission from Both Robert and Henry and they gave me different prices. Robert said the price was 159.99 minus the 30 dollar coupon he said he could print out for me and Henry said the price was 180 minus the 30 dollars I asked Henry about what Robert said and he tried to change it up They were just playing me trying to make me pay more More
My Expierence Had my Vehicle detailed at this location. Getting in and being taken care of was a breeze, Service person Jake was excellent. Was impressed that they Had my Vehicle detailed at this location. Getting in and being taken care of was a breeze, Service person Jake was excellent. Was impressed that they Ubered me home. When it was time to pickup my vehicle they again sent a Uber to pick me up. When I got to Sands and asked for Jake no one knew where he was and I never did see him. My vehicle was on the drive so I paid the cashier and got into my vehicle and was on my way. They did a great job on the truck but a horrible job on my bed cover. The coupon said complete detail outside/inside of vehicle and since the cover is attached to the bed I thought it would be covered but they made an attempt to wipe it down but missed 40% of the cover. It would of been 5 stars if they would of made a better attempt but there was dirt and dust all around the edge of the retractable cover, made it look awful, but the truck looked great. More
Wonderful Dealership with Excellently service I’ve been going to Sands Chevrolet in Surprise since I moved back to Arizona in 2014. My husband and I have gotten three vehicles and all of our servi I’ve been going to Sands Chevrolet in Surprise since I moved back to Arizona in 2014. My husband and I have gotten three vehicles and all of our service done there and have never been disappointed. All of the staff is so friendly and knowledgeable and our experience is always great. More
New sands customer Karo karchyan very helpful went out of his way to provide great service and earn my trust I’m new to surprise and sands will maintains my vehicle for Karo karchyan very helpful went out of his way to provide great service and earn my trust I’m new to surprise and sands will maintains my vehicle for now More
Faster Ken was very helpful, ask me to try different ways to adjust the car and so forth. A very nice person to deal with in the morning. Ken was very helpful, ask me to try different ways to adjust the car and so forth. A very nice person to deal with in the morning. More
Justin gray was fantastic! I called one of the owners to tell him what a good job Justin did for me. He has extensive knowledge about cars and his people skills were great. He I called one of the owners to tell him what a good job Justin did for me. He has extensive knowledge about cars and his people skills were great. He kept me informed about how the repairs were progressing. Always had good service at Sands Chevrolet but this time Justin made the difference between good service and great service. Would use Sands again! More